VENDOR MANAGEMENT

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RHB

 

 

About Us

Properties & Administration (P&A) is an Strategic Functional Group that
was setup to facilitate NON-IT Procurement activities with the following objectives:

 


Cost Optimization


Maximize cost savings and ensure savings sustainability via volume leverage and strategic Procurements


Procurement Efficiency


Improve Procurement organization capability and productivity / quality via standardization & streamlining of Procurement processes, policies and procedures, increase product knowledge and supplier management from a pool of sourcing experts


Service Enhancement


Better service levels i.e. reduced cycle time and better meeting of requirements where Strategic Business and Strategic Functional Groups need only to focus on their core activities


Transparency & Governance


To ensure clear demarcation of responsibilities so as to further enhance transparency & governance


Cost Optimization


Maximize cost savings and ensure savings sustainability via volume leverage and strategic Procurements


Procurement Efficiency


Improve Procurement organization capability and productivity / quality via standardization & streamlining of Procurement processes, policies and procedures, increase product knowledge and supplier management from a pool of sourcing experts


Service Enhancement


Better service levels i.e. reduced cycle time and better meeting of requirements where Strategic Business and Strategic Functional Groups need only to focus on their core activities


Transparency & Governance


To ensure clear demarcation of responsibilities so as to further enhance transparency & governance


 

Procurement Integrity & Commitments


The parties commit to take all measures necessary to prevent corruption in their dealings with the parties.

 

 

 

Procurement Integrity & Commitments


The parties commit to take all measures necessary to prevent corruption in their dealings with the parties.

 

 


Tender Notice

iSupplier Portal

Need assistance on using our portal? Please download the following
documents, read, understand and be guided accordingly.

iSupplier Portal User Manual
Learn more
iSupplier Portal Login
Learn more
iSupplier Portal User Manual
Learn more
iSupplier Portal Login
Learn more

Frequently Asked Questions

How to access to the iSupplier portal?

The website address is https://isupplier.rhbgroup.com.


What should I do if I encounter problem accessing to the iSupplier portal?

Please forward an email to Properties & Administration, P&A@rhbgroup.com specifying the error message and if possible enclose the print screen so that we can diagnose and help rectify the problem in the fastest manner.


What can I do via the iSupplier portal during soft launch?

Once your company is successfully registered, you will be able to update your company information as and when required.
 

As a registered supplier, you shall be invited to participate and response to the Request for Information (RFI), Request for Quotation (RFQ) and Reverse Auction via the iSupplier portal.


Can the system be used at any point of time?

The system can be used 24 hours every day. Should the system encounter downtime, a notification via email will be sent to suppliers.


What happens if the iSupplier site is signed on but left idle for more than 5 minutes?

If the iSupplier site is signed on but left idle for more than 5 minutes (time out), you will be log out of the system, the user will have to log into the system again.


How will I be informed that I have been invited to participate in the RFI, RFx or Auction?

An email will be sent to the key contact personnel to notify on the invitation to participate in the RFI, RFx or Auction. All communication to suppliers will be made via email notification.


What happens if the key contact personnel has changed or resigned?

If the key contact personnel has changed or resigned, you can create a new supplier user account in the system. You will receive the new user login id and temporary password via an email notification.


What should I do if I encounter the following issues while using the RHB eProcurement system?

Issues

Respond

User ID locked /
Forgot Password/
Reset Password

a. Please click on “Login Assistance”.
b. Enter “User Name”
c. Click to Forgot Password.

Upon receipt of the email from Workflow Mailer, click on to ‘Reset Password’ link from the message and key in your new password (minimum 8 character). Reconfirm your password and then click ‘Confirm Password’ button.
Please reset your password within 4 hours upon receipt of password.


How to perform Supplier Self-registration?

Please refer to the Supplier Self-Registration at iSupplier Portal System User Manual.


Contact Us

For further inquiries, you may contact P&A@rhbgroup.com for non-IT procurement(s) and IT.SGProcurement@rhbgroup.com for IT procurement(s).