VENDOR MANAGEMENT
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About Us
Properties & Administration (P&A) is an Strategic Functional Group that
was setup to facilitate NON-IT Procurement activities with the following objectives:
Cost Optimization
Maximize cost savings and ensure savings sustainability via volume leverage and strategic Procurements
Procurement Efficiency
Improve Procurement organization capability and productivity / quality via standardization & streamlining of Procurement processes, policies and procedures, increase product knowledge and supplier management from a pool of sourcing experts
Service Enhancement
Better service levels i.e. reduced cycle time and better meeting of requirements where Strategic Business and Strategic Functional Groups need only to focus on their core activities
Transparency & Governance
To ensure clear demarcation of responsibilities so as to further enhance transparency & governance
Cost Optimization
Maximize cost savings and ensure savings sustainability via volume leverage and strategic Procurements
Procurement Efficiency
Improve Procurement organization capability and productivity / quality via standardization & streamlining of Procurement processes, policies and procedures, increase product knowledge and supplier management from a pool of sourcing experts
Service Enhancement
Better service levels i.e. reduced cycle time and better meeting of requirements where Strategic Business and Strategic Functional Groups need only to focus on their core activities
Transparency & Governance
To ensure clear demarcation of responsibilities so as to further enhance transparency & governance
Procurement Integrity & Commitments
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Procurement Integrity & Commitments
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Supplier Information
Properties & Administration Supplier Selection Process:
All suppliers are welcome to register their interest to be RHB's supplier via on-line registration
Properties & Administration will review the registration periodically and assess the registration against pre-set criteria
Registered Suppliers will be invited to participate in tender submissions from time-to-time according to their respective categories of business activities.
All tenders are submitted on-line via the E-Procurement system to ensure transparency, efficiency and professional management of the tenders.
To ensure the highest quality of suppliers, goods and services delivered to the RHB Banking Group at all times, Properties & Administration team and other key stakeholders will closely assess the supplier’s performance. Suppliers who do not conform to the set criteria and competencies will be de-registered accordingly.
All processes implemented by Properties & Administration are in compliance with Group Procurement Guidelines and other relevant policies and guidelines within the RHB Banking Group.
Overview
Before you register online to be considered as a supplier of RHB Banking Group, please read and understand the following steps:
Step 1
General Terms & Conditions of Purchase Order for Services & Products
(Please print for manual acceptance and attach the document during registration)
Step 2
ACRA report of your company
(please prepare a copy of ACRA report of your company and attach the document during registration)
Step 3
Latest Financial Report of your company
Step 4
Start Online Registrations(please click on this link https://isupplier.rhbgroup.com/OA_HTML/jsp/pos/suppreg/SupplierRegister.jsp?ouid=C75D407F447E1F25 to proceed with the registration)
Tender Notice
iSupplier Portal
Need assistance on using our portal? Please download the following
documents, read, understand and be guided accordingly.
Frequently Asked Questions
The website address is https://isupplier.rhbgroup.com.
Please forward an email to Properties & Administration, P&A@rhbgroup.com specifying the error message and if possible enclose the print screen so that we can diagnose and help rectify the problem in the fastest manner.
Once your company is successfully registered, you will be able to update your company information as and when required.
As a registered supplier, you shall be invited to participate and response to the Request for Information (RFI), Request for Quotation (RFQ) and Reverse Auction via the iSupplier portal.
The system can be used 24 hours every day. Should the system encounter downtime, a notification via email will be sent to suppliers.
If the iSupplier site is signed on but left idle for more than 5 minutes (time out), you will be log out of the system, the user will have to log into the system again.
An email will be sent to the key contact personnel to notify on the invitation to participate in the RFI, RFx or Auction. All communication to suppliers will be made via email notification.
If the key contact personnel has changed or resigned, you can create a new supplier user account in the system. You will receive the new user login id and temporary password via an email notification.
Issues |
Respond |
User ID locked / |
a. Please click on “Login Assistance”. |
Please refer to the Supplier Self-Registration at iSupplier Portal System User Manual.
Contact Us
For further inquiries, you may contact P&A@rhbgroup.com for non-IT procurement(s) and IT.SGProcurement@rhbgroup.com for IT procurement(s).
Tender Notice
All the tender exercise will be conducted online. Only successful online registered suppliers will be invited to undergo the selection process.
Upon registration, your business information will be made available to RHB Banking Group to understand the nature and scope of the goods/services you can offer and to evaluate the suitability of your company based on your company capabilities.
RHB Banking Group disclaims any liability for incomplete and/or late registration. If you are interested in participating in the said tender, please perform the online self registration process as stated in the Supplier Registration Steps before the deadline as stated. Applicants are advised to read and prepare all the information required as stated in the Supplier Registration Checklist prior to the online registration.
Please be reminded that re-registration is not required should you have completed the Supplier Registration Steps in RHB e-Procurement portal previously. However, please ensure that your company profile in the system is up-to-date and email your interest to participate in the said tender to P&A@rhbgroup.com for NON-IT tender and IT.SGProcurement@rhbgroup.com for IT tender (kindly indicate the relevant tender titled in your email).
iSupplier Portal System User Manual
Overview
Need assistance? Please download the following documents, read, understand and be guided accordingly.
© 2023 RHB Banking Group. All rights reserved.
90 Cecil Street
RHB Bank Building, Level 1
Singapore 069531
CUSTOMER CONTACT CENTRE
1800 323 0100
© 2023 RHB Banking Group. All rights reserved.