FAIR DEALINGS CHARTER
The Management of RHB Bank Berhad Singapore Operations is committed towards delivering fair dealing outcomes to our customers. To this end, we have in place a comprehensive Fair Dealing Framework to promote and inculcate a fair dealing culture throughout our organisation.
We continually strengthen our internal processes and procedures for the sale and marketing of investment products to ensure that at all times our customers’ interest are protected and be accorded priority. These include:
RHB shall ensure in the best possible way that the information on all products and services are transparent and not misleading. RHB also ensures fair and accurate disclosure of information. We constantly strive to maintain the highest level of service and welcome any feedback which will help us identify areas of improvement in our products and services.
RHB Bank Berhad will continue to review our processes and adopt best practices in the interest of promoting service excellence to our customers.
RHB Bank Berhad Singapore