Please be informed that the Bank’s Automated Teller Machine (ATM) at Cecil branch will be undergoing a power shutdown on 2 December 2023 (Saturday), from 9am to 2pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. For further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Cecil Premier Centre, Orchard Premier Centre and Parkway Branch will close early at 4pm on Friday, 17 Nov 2023 for a staff event.

Regular business hours will resume on Saturday, 18 Nov 2023 and we look forward to serving you. Thank you.

Dear customers,

Please be informed that RHB Mobile SG, RHB Reflex and FAST Transfers will not be available on Sunday 8 October 2023, from 01:00am to 07:00am (GMT+8). We apologise for any inconvenience caused.

For further assistance regarding this announcement, please contact our customer service hotline at 800 601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

RHB Orchard Premier Centre & RHB Parkway

Revision of Business Hours

From 1 Nov 2023

                            Closed on Sundays and Public Holidays

Dear customers,

Please be informed that RHB Mobile SG, RHB Reflex and ATMs will not be available on the following date and time due to a scheduled system maintenance: Sunday 10 September 2023, from 1:00am to 11:00am (GMT+8). We apologise for any inconvenience caused.

For further assistance regarding this announcement, please contact our customer service hotline at 800 601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Dear customers,

Please be informed that RHB Mobile SG, RHB Reflex and ATMs will not be available on the following date and time due to a scheduled system maintenance: Sunday, 27 August 2023, from 1:00am to 7:00am (GMT+8). We apologise for any inconvenience caused.

For further assistance regarding this announcement, please contact our customer service hotline at 800 601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Dear Customers

RHB Banking Group believes in providing its valued customers with quality products and services. As one of RHB's distinguished customers, your relationship with the Bank is of utmost importance.
 

In line with the Bank's ongoing effort to improve its services and processes, RHB has commissioned an annual customer survey that will be administered by IPSOS Sdn Bhd.
 

Our appointed research company, IPSOS may be reaching out to you between 23 August 2023 and 13 October 2023 to conduct the market research on behalf of RHB Singapore.
 

As this survey is fully conducted online, you may receive an email from the following address: RHBAnnualCustomerSurvey2023@ipsosonline.com
 

We are grateful to have your support as this would allow us to better understand your requirements and subsequently ensure the right building blocks are in place to boost customers’ experience with RHB Singapore.
 

If you have any questions or concerns, please contact our Customer Contact Centre as listed on our website.

We are thrilled to welcome you to our new RHB Jurong East branch from 28 Aug 2023.

We are just a few steps away from our previous location. Come visit us at:
131 Jurong Gateway Rd
#01-257 
S600131

Stay tuned for our exclusive promotions at Jurong East branch when our doors open! We look forward to serving you again soon.

To access online banking services, download the RHB Mobile SG app from the App Store or Google Play Store. For business accounts, our Reflex Internet Banking and Mobile Banking apps provide online banking convenience.

Revision to Premium Financing Board Rates (PI1, ULF, UR1, UR2, UR3)

Please be informed that with effect from 1 August 2023, the Bank’s premium financing Board Rates will be revised as per table below:

[Update as of 16 June 2023, 4:17pm]

Thank you for your patience. Our ATM services at our branches are up and running now. We apologise for any inconvenience caused.

Dear customers,

Our Automated Teller Machines (ATM) at all our branches and eLobbies are currently undergoing an urgent service maintenance. ATM services will not be available at the moment. We apologise for any inconvenience caused and will update you once ATM services are up.

To access banking services, you may do so on our RHB Mobile SG app (download on App Store or Google Play Store) or visit any of our branches islandwide for in-branch counter service during this period. Locate us on our website > RHB Singapore > Locate Us. For further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Our Automated Teller Machines (ATM) at all our branches and eLobbies will be undergoing maintenance on 15 Jun 2023 (Thursday), from 9am to 12pm. ATM services will not be available during this period. We apologise for any inconvenience caused.

To access banking services, you may do so on our RHB Mobile SG app (download on App Store or Google Play Store) or visit any of our branches islandwide for in-branch counter service during this period. Locate us on our website > RHB Singapore > Locate Us. For further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

REVISED MORTGAGE INTERNAL REFERENCE RATES HC1, CR6, MR2, MR3, MR4, CR7 and MRR. 

The mortgage internal reference rates for the following Board Rates will be revised from 9 July 2023.

Please refer to the table below for details on the revisions:

Dear Valued Customer,

Please be informed that with effect from 1 July 2023, the following fees and charges under Personal Banking will be revised as follows:

For assistance, please email us at rhbs.ibanksupport@rhbgroup.com or visit any RHB Branch (https://rhbgroup.com.sg/rhb/locate).  

Thank you for banking with us.

RHB Terms and Conditions Governing Accounts apply. Please visit https://rhbgroup.com.sg/rhb/terms-and-conditions for more details. 

Insured up to S$75k by SDIC.

We need a little more time to get ready for the opening of our RHB Jurong East branch, but we promise that good things come to those who wait! We’d like to apologise for the inconvenience caused and thank you in advance for your kind patience. We will keep you informed of the opening date of our new location soon.

New Location

131 Jurong Gateway Rd

#01-257 

Singapore 600131

To access online banking services, download the RHB Mobile SG app from the App Store or Google Play Store. For business accounts, Reflex Internet Banking and Mobile Banking apps provide online banking convenience.

[Edit] RHB Mobile SG is now available. We are truly sorry for the inconvenience caused.  

Dear customers,

Please be informed that RHB Mobile SG is temporarily unavailable until further notice due to system maintenance. We apologise for any inconvenience caused.

For further assistance regarding this announcement, please contact our customer service hotline at 800 601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

The Bank’s Automated Teller Machines (ATM) at all our branches will be undergoing maintenance on 5 June 2023 (Monday), from 1pm to 2pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. For further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Dear customers,

Please be informed that RHB Mobile SG, RHB Reflex and FAST transfers will not be available on the following date and time due to a scheduled system maintenance: Thursday, 25 May 2023, from 12:30am to 12:00pm (GMT+8). We apologise for any inconvenience caused.

For further assistance regarding this announcement, please contact our customer service hotline at 800 601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

As part of our efforts to improve our digital services and move towards more sustainable practices, we launched eAdvices in January 2023 to replace hardcopy advices. To further enhance our digital offerings, we are now launching SMS alerts.  SMS alerts will be sent in real-time to the mobile number which you have registered with us.

The following transactions on eligible account(s)* will be sent to you as SMS alerts from June 2023 onwards.

As hardcopy advices will progressively be replaced by SMS alerts or eAdvices, please keep your contact details, including email address and mobile number, updated in our records to enjoy more digital services that will be rolled out over time. To update your contact details, download the Personal Details Update Form for Personal, or Account Info Update Form for Business.  Please mail the completed form to RHB Bank Berhad, Account Services Centre (ASC), 90 Cecil Street, #03-00, RHB Bank Building, Singapore 069531.

Should you require more information, please visit any of our branches or call our 24-hour Customer Contact Centre hotline at 1800 323 0100.

Thank you for banking with us.

Dear Valued Customer,

Beware of fake Scamshield apps. Scammers have been impersonating bank staff to get customers to download a fake Scamshield app through a web link. The fake app allows unauthorised transactions to be performed on phones. RHB will never send you any links to download third-party apps. Always download apps from official sources only.

Dear Valued Customer,

With effect from 1 May 2023, we will be increasing the deposit rates on Premier Plus Account. This rate revision is applicable for all existing and new customers. Please find the revised rates in the table below.

For assistance, please email us at rhbs.ibanksupport@rhbgroup.com or visit any RHB Branch (https://rhbgroup.com.sg/rhb/locate).  

Thank you for banking with us.

RHB Terms and Conditions Governing Accounts apply. Please visit https://rhbgroup.com.sg/rhb/terms-and-conditions for more details. 

Insured up to S$75k by SDIC.

Dear customers,

RHB Mobile SG and REFLEX will not be available for use on Sunday, 23 April 2023, from 1:00am to 06:30am (GMT+8) due to a scheduled system maintenance.

We apologise for any inconvenience caused. If you require urgent assistance, please contact our 24-hour Customer Contact Centre at 1800 323 0100 (local) or +603 9145 1388 (if you are overseas).

Dear customers,

RHB Mobile SG and REFLEX will not be available on Saturday, 15 April 2023, from 12:30am to 08:30am (GMT+8) due to a scheduled system maintenance.

We apologise for any inconvenience caused. If you require urgent assistance, please contact our 24-hour Customer Contact Centre at 1800 323 0100 (local) or +603 9145 1388 (if you are overseas).

RHB Jurong East Branch will be closed from 15 April 2023 to prepare for our relocation to a bigger space next door. We will keep you informed of the opening date of our new location.

ATM and Cheque Deposit services will not be available during the period of closure. We apologise for any inconvenience caused and look forward to bringing you a new banking experience.

To access online banking services, download the RHB Mobile SG app from the App Store or Google Play Store. For business accounts, Reflex Internet Banking and Mobile Banking apps provide online banking convenience.

Please be informed of the following interest rates revision for SGD & USD BizPower Quad+ Current Account with effect from 1 April 2023.

Revision of Minimum Average Daily Balance for SGD & USD Quad+ Current Account

There will also be a revision to the minimum average daily balance feature of our BizPower Quad+ Current Account (SGD and USD) with effect from 1 May 2023.

For more information, please visit our website at https://rhbgroup.com.sg/rhb/business/deposits. You may also contact your relationship manager or call our Customer Contact Centre at 1800 323 0100.

Thank you.

Yours Sincerely,
RHB Bank Berhad

Katong e-Lobby will be undergoing a power shutdown for upgrading works on 8 April 2023 (Saturday), 9am to 11am. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. For further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Dear Valued Customer

With effect from 20 March 2023, deposit rates on the Foreign Current Account for United States Dollar (USD), British Pound (GBP), Australian Dollar (AUD), New Zealand Dollar (NZD) and Euro (EUR) will be revised. The revised rates are detailed in the table below and are applicable to all existing and new customers.

For assistance, please email us at rhbs.ibanksupport@rhbgroup.com or visit any RHB Branch (https://rhbgroup.com.sg/rhb/locate).  
 
Thank you for banking with us.

RHB Terms and Conditions Governing Accounts apply. Please visit https://rhbgroup.com.sg/rhb/terms-and-conditions for more details. Foreign currency deposits, dual currency investments, structured deposits and other investment products are not insured by SDIC.

Please be informed that the following Automated Teller Machines (ATM) will be undergoing maintenance on the following dates. ATM services will not be available during this period.

•Parkway Branch – 9 Mar 2023 (Thu), 9am to 12pm

•Katong  e-Lobby – 10 Mar 2023 (Fri), 10am to 1pm

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. For further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

The Bank’s Automated Teller Machines (ATM) at all our branches will be undergoing maintenance on 3 Mar 2023 (Friday), from 1pm to 2pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. For further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Revised Premium Financing Board Rates (PI1, ULF, UR1, UR2, UR3)

Please be informed that with effect from 1 April 2023, the Bank’s premium financing Board Rates will be revised as per table below:

Please be informed that the following Automated Teller Machines (ATM) will be undergoing maintenance on the below dates. ATM services will not be available during this period.

•Jurong East Branch – 9 Feb 2023 (Thu), 9am to 12pm

•Orchard Premier Centre – 10 Feb 2023 (Fri), 11am to 2pm

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

RHB SINGAPORE – Frequently Asked Questions on SIBOR Transition to SORA 

1. I currently have a property loan referencing SIBOR. How does the discontinuation of SIBOR affect my property loan? 

As SIBOR will be discontinued on 31 December 2024, the switch out of SIBOR loans is necessary to avoid inconvenience to our customers by any possible disruption to your loan when the SIBOR ceases, e.g. interest on the loan cannot be computed.

2. Can I choose not to switch out of my property loan referencing SIBOR? Should I convert now or wait for the SIBOR-SORA Conversion Package (“SIBOR-SCP”)? If I switch out to a prevailing loan package now, will I be able to switch to the SIBOR-SCP to be announced in Q3 2023?

Customers are encouraged to assess from the suite of loan packages available at the point in time which you are ready to switch out from your existing SIBOR retail loan and select one which best meets your needs.

Please note that once you have switched out of your SIBOR-based loan to a prevailing loan package, you will not be able to switch to a SIBOR-SCP. The SIBOR-SCP will only be offered to customers, who at the point of the SIBOR-SCP’s introduction, still have retail loans that are referencing SIBOR.

3. Would I be charged any fees for making a switch now? 

As part of the industry-wide initiative to facilitate customers to switch out of their SIBOR-based retail loan early, RHB is offering a one-time fee-free switch to any prevailing packages offered by us from 1 February 2023. This includes waivers of all conversion-related fees, e.g. repricing fees, administrative fees. Please take note that wavier of fees are only applicable to repricing customers. 

4. Will I be subject to re-computation of the Total Debt Servicing Ratio (TDSR), Loan-To-Value (LTV), and Mortgage Servicing Ratio (MSR) requirements when I switch from my SIBOR loan to an alternate package offered by the same bank? 

As this is an industry-wide exercise, MAS will not require financial institutions to re-compute the TDSR, LTV, and MSR requirements for affected customers (including investment property loan borrowers) making the switch with the same financial institution. This is a one-time exception to facilitate customers’ switch to alternative loan packages offered by each bank. 

If you initiate a refinancing of your property loan with another financial institution, you will be subject to the prevailing property loan rules (e.g. TDSR, LTV, and MSR). However, you should check with that financial institution if you are eligible for any of the existing exemptions that are provided. For example, currently, borrowers are exempted from TDSR when refinancing their owner-occupied property loans.

5. Will I be subject to re-computation of TDSR if I switch out to a prevailing loan package and at the same time: 

(i) apply for a (new or additional) mortgage withdrawal loan, 

(ii) request for the loan tenure to be extended 

For request(s) other than the switching out of your SIBOR-based loan to a prevailing loan package, you would be subject to credit assessment and thus, the re-computation of TDSR shall apply. Please inform us if you have requests beyond package switching.

Home and Property Loans | RHB Singapore

ATM services at Jalan Besar E-lobby will not be available from 31 Jan to 20 Feb 2023 due to maintenance work. We will resume service on 21 Feb 2023 (Tuesday).

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Please be informed that the Bank’s Automated Teller Machine (ATM) at Parkway branch will be undergoing a power shutdown for electricity upgrading works on 30 January (Monday), 5pm to 31 January (Tuesday), 10am. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Orchard Premier Centre and Parkway Branch will close early at 2pm on Lunar New Year’s Eve, 21 Jan 2023 (Sat). We will remain closed on Sunday and the Public Holidays on Monday and Tuesday.

Regular business hours will resume on 25 Jan 2023 (Wed). We look forward to serving you.

Our Lunar New Year new notes exchange and red packets for RHB customers will be available from 7 Jan 2023.

Customers may visit any of our branches for the exchange during banking hours. Please take note:

•Exchanges will be performed on a  first-come-first-served basis while stocks last

•Elderly customers aged 60 and above, and persons with special needs will receive priority in the first banking hour of each respective branch 

Premier Banking and Business Banking customers may make a reservation with your Relationship Manager for the exchange. Collection of the notes is strictly by appointment only. 

Thank you. 

Dear customers, thank you for your patience. Our service for mobile fund transfers has been restored. We apologise for any inconvenience caused by the disruption.

Dear customers,

Some RHB Mobile users might be experiencing intermittent issues when performing fund transfers to other banks. We are looking into this issue and apologise for any inconvenience caused. We will update once the issue is fully rectified. In the meantime, you may visit the nearest RHB Bank branch or ATM if you need to perform a payment transfer urgently. For branch locations and opening hours, please visit: https://rhbgroup.com.sg/rhb/locate Kindly note that our Orchard and Parkway branches will be closing early at 2pm today (31 Dec).

Corporate customers may also wish to explore using MEPS in Reflex as an alternative. We seek your patience and understanding as we resolve this. Thank you.

Parkway Branch will close early at 2pm on New Year’s Eve, 31 Dec 2022.

Regular business hours will resume on 3 Jan 2023. We look forward to serving you.

Orchard Premier Centre will close early at 2pm on New Year’s Eve, 31 Dec 2022.

Regular business hours will resume on 3 Jan 2023. We look forward to serving you.

Dear valued customers

We are excited to share that our newly renovated Cecil Branch is opening on 9 Jan 2023 and Premier Centre on 17 Jan 2023! We are ready to serve you back at 90 Cecil Street, RHB Building, Singapore 069531.

Banking Hours: Mondays – Fridays: 9am – 4pm, closed on Saturdays, Sundays & Public Holidays

Our last day of operations at our temporary location at Sim Lim Tower will be on 5 Jan 2023.

Please be informed that the following Automated Teller Machines (ATM) will be undergoing maintenance on the below dates. ATM services will not be available during this period.

•Jurong East Branch – 19 Dec 2022 (Mon), 9am to 12pm

•Orchard Premier Centre – 20 Dec 2022 (Tue), 11am to 2pm

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Update Your Contact Details as We are going Paperless with eAdvices from January 2023

As part of our efforts to enhance our digital services and move towards more sustainable practices, we are going paperless by switching to eAdvices.  An eAdvice is an electronic version of the advice that you have been receiving from us.  The eAdvice will be sent in a password-protected PDF format to the email address in which you have registered with us.

The following transactions on eligible account(s)* will be sent to you as eAdvices via email from January 2023 onwards.

*Eligible accounts: Current Account, Savings Account, Fixed Deposit Account

As we will progressively cease hardcopy advices mailed to you, please keep your contact details, including email address and mobile number, updated with us in order to receive electronic notifications and to enjoy more digital services that will be rolled out over time.

To update your contact details, download the Personal Details Update Formfor Personal, or Account Info Update Form for Business.  Please mail the completed form to RHB Bank Berhad, Account Services Centre (ASC), 90 Cecil Street, #04-00, RHB Bank Building, Singapore 069531.

Should you require more information, please visit any of our branches or call our 24-hour Customer Contact Centre hotline at 1800 323 0100. 

Thank you for banking with us.

Please be informed that the Bank’s Automated Teller Machines (ATM) at all our branches will be undergoing maintenance on 08 Dec 2022 (Thursday), from 1pm to 2.30pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

REVISION TO BUSINESS FINANCING RATES (BFR)

The Business Financing Rate (BFR) will be revised with effect from 3 January 2023.

 Please refer to the table below for details on the revisions: -

REVISED MORTGAGE INTERNAL REFERENCE RATES MRR, MR7, CR3, CRR and MBR

The mortgage internal reference rates for the following Board Rates will be revised from 23 December 2022.

 Please refer to the table below for details on the revisions: -

Dear Valued Customer,

With effect from 1 December 2022, we will be increasing the deposit rates on Premier Plus Account and High Yield Savings Plus Account across all deposit tiers. This rate revision is applicable for all existing and new customers. Please find the revised rates in the table below.

For assistance, please email us at rhbs.ibanksupport@rhbgroup.com or visit any RHB Branch (https://rhbgroup.com.sg/rhb/locate).  

Thank you for banking with us.

RHB Terms and Conditions Governing Accounts apply. Please visit https://rhbgroup.com.sg/rhb/terms-and-conditions for more details. 

Insured up to S$75k by SDIC.

Please be informed that the Bank’s Automated Teller Machine (ATM) at all our branches will be undergoing maintenance on  Sunday, 13 November 2022 from 1:00am to 9:00am.

ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100.

Thank you.

Dear customer, 

Please be informed that RHB Mobile SG is temporarily unavailable until further notice.

 We apologise for any inconvenience caused.

Revision to Premium Financing Board Rates (PI1, ULF, UR1, UR2, UR3)

Please be informed that with effect from 1 December 2022, the Bank’s premium financing Board Rates will be revised as per table below:

Please be informed that Katong Automated Teller Machine (ATM)  has resumed service on 14 Oct 2022.

 We apologise for any inconvenience caused.

Dear customers,

In line with the Bank's ongoing effort to improve its services and processes, RHB Singapore has commissioned an annual customer survey that will be administered by IPSOS Sdn Bhd. Our appointed research company, IPSOS may be reaching out to you between 14 October 2022 and 9 December 2022 to conduct the market research on behalf of RHB Singapore.

As this survey is fully conducted online, you may receive an email from the following address: RHBAnnualCustomerSurvey2022@ipsosonline.com.

We are grateful to have your support as this would allow us to better understand your requirements and subsequently ensure the right building blocks are in place to boost customers’ experience with RHB Singapore.

If you have any questions or concerns, please contact our Customer Contact Centre as listed on our website.

Please be informed that Jalan Besar and Jurong East Automated Teller Machines (ATM)  has resumed service on 22 Sep 2022.

We apologise for any inconvenience caused.

Please be informed that the Bank’s Automated Teller Machines (ATM) at all our branches will be undergoing maintenance on 21 Sep 2022 (Wednesday), from 3pm to 4pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Please be informed that the Bank’s Automated Teller Machines (ATM) at all our branches will be undergoing maintenance on 16 Sep 2022 (Friday), from 3pm to 4pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Dear Valued Customer,

With effect from 1 September 2022, we will be increasing the deposit rates on Premier Plus Account and High Yield Savings Plus Account across all deposit tiers. This rate revision is applicable for all existing and new customers. Please find the revised rates in the table below.

For assistance, please email us at rhbs.ibanksupport@rhbgroup.com or visit any RHB Branch (https://rhbgroup.com.sg/rhb/locate).  

Thank you for banking with us.

RHB Terms and Conditions Governing Accounts apply. Please visit https://rhbgroup.com.sg/rhb/terms-and-conditions for more details. 

Insured up to S$75k by SDIC.

Please be informed that the Bank’s Automated Teller Machine (ATM) at Jurong East branch will be undergoing an annual power shutdown on 27 August 2022 (Saturday),  from 1pm to 5pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Please be informed that our Automated Teller Machine (ATM) at Orchard Premier Centre has resumed service on 11 August 2022.

Thank you for your patience and we apologise for any inconvenience caused.

Please be informed that Katong e-Lobby is having an annual electrical power shutdown on 13 August 2022 (Saturday). ATM service will not be available from 9.00 am to 2.00pm.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Please be informed that the Bank’s Automated Teller Machine (ATM) at all our branches will be undergoing maintenance on 3 August 2022 (Wednesday),  from 2pm to 4pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

REVISION TO MORTGAGE INTERNAL REFERENCE RATES HH1, HP1 and CR7

The mortgage internal reference rates for HDB Home Plus 1 (HH1), Home Plus 1 (HP1) and Commercial Rate 7 (CR7) will be revised from 1 September 2022.

Please refer to the table below for the revised rates: -

As part of RHB Singapore’s strategic branch network refresh, the Tai Seng branch will cease operations from 1 September 2022.

No action is required from customers who have account(s) opened at this branch. There will be no change to your account numbers. 

Customers may continue to bank with us via our RHB Mobile SG and RHB Reflex apps, or visit us at our other branches located islandwide (https://rhbgroup.com.sg/locate).

We apologise for any inconvenience caused and will keep you informed of upcoming new branch locations.

Should you require more assistance, please call our 24-hour Customer Contact Centre.

Thank you.

Our Cecil branch will be temporarily closed for renovation works from 29 Aug – January 2023.

You may visit any of our branches islandwide:

We apologise for any inconvenience caused and will keep you informed of the reopening of Cecil Branch.

For more information or assistance, please call our 24-hour Customer Contact Centre.

Thank you.

Please be informed that the Bank’s Automated Teller Machine (ATM) at all our branches will be undergoing maintenance on 10 August 2022 (Wednesday) from 1am to 5am. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

ATM service will not be available at Katong e-Lobby from 25 July to 10 August 2022 due to maintenance work. We will resume service on 11 August 2022 (Thursday).

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Please be informed that Jurong East Automated Teller Machine (ATM)  has resumed service on 16 July 2022.

We apologise for any inconvenience caused.

Please be informed that the Bank’s Automated Teller Machine (ATM) at all our branches will be undergoing maintenance from 14 July 2022 (Thursday), 11:30pm to 15 July 2022 (Friday), 5:30am. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Please be informed that the Bank’s Automated Teller Machine (ATM) at Jurong East, Jalan Besar and Tai Seng branches will be undergoing maintenance on 14 July 2022 (Thursday) from 1am to 5am. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Please be informed that the Bank’s Automated Teller Machine (ATM) at all our branches will be undergoing maintenance on 9 July 2022 (Saturday), from 11:30pm to 10 July 2022 (Sunday), 5:30pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Dear valued customer

We are delighted to share that our Parkway branch is opening on 27 July 2022! Strategically located in Parkway Parade, our newest branch will enable us to better serve all our customers across Premier, Personal and Business Banking.

You can expect the following banking services at our Parkway branch: counter teller service, account opening, deposits, financing solutions, insurance and investment advisory, ATM and cheque deposits.  

Address:
RHB Parkway Branch
80 Marine Parade Road
Parkway Parade
#B1-83B
Singapore 449269

Banking Hours: Mondays – Fridays: 10am – 6pm, Saturdays: 10am - 4pm, closed on Sundays & Public Holidays

Counter Service Hours: Mondays - Fridays: 10am - 5pm, Saturdays: 10am - 2pm, closed on Sundays & Public Holidays

ATM service is available daily from 6am to 11pm.

For quick and easy solutions for your banking needs, download our RHB Mobile SG app from the Apple App Store or Google Play Store. For business accounts, Reflex Internet Banking and Mobile Banking app provide online convenience for your banking needs.        

For more information or assistance, please visit the RHB Singapore website or call our 24-hour Customer Contact Centre at 1800 323 0100.

Please be informed that Cecil Street Automated Teller Machine (ATM) underwent an urgent maintenance on 7 July 2022 and has resumed service on 8 July 2022.

We apologise for any inconvenience caused.

Please be informed that the Bank’s Automated Teller Machine (ATM) at all our branches will be undergoing maintenance on 7 July 2022 (Thursday) from 1:00am to 5:00am. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Please be informed that Cecil Street Automated Teller Machine (ATM) underwent an urgent maintenance on 7 July 2022 and has resumed service on 8 July 2022.

We apologise for any inconvenience caused.

Please be informed that the Bank’s Automated Teller Machine (ATM) at all our branches will be undergoing maintenance on 10 June 2022 (Friday) from 1:00am to 5:00am. ATM services will not be available during this period.

We apologise for any inconveniences caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100.

Please be informed that the Bank’s Automated Teller Machine (ATM) at all our branches will be undergoing maintenance on 9 June 2022 (Thursday) from 2:00pm to 3:00pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Please be informed that our Automated Teller Machine (ATM) will be undergoing maintenance on 13 April 2022 (Wednesday) from 2:00pm to 2:30pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store, or visit any of our branches islandwide. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Please note that cheque book postage charges will be revised with effect from 25 April 2022.

Should you require any assistance regarding this announcement, please contact our customer service hotline at 1800-323-0100. 

Thank you for banking with us. 

Please note that the terms and conditions governing accounts will be revised with effect from 31 March 2022.

To view our revised terms, please click on the following link: Terms and Conditions Governing Accounts. 

Should you require any assistance regarding this announcement, please contact our customer service hotline at 1800-323-0100. 

Thank you for banking with us. 

Our Jalan Besar branch will cease operations on 30 April 2022 after branch banking hours at 12pm. 

No action is required from customers who have account(s) opened at this branch. There will be no change to the account numbers with this branch closure. 

Customers may continue to bank with us via our RHB Mobile SG and RHB Reflex apps, or visit us at our other branches located islandwide.

To locate our branches, please visit https://rhbgroup.com.sg/locate for more details.

We apologise for any inconvenience caused and will keep you informed of upcoming new branch locations.

Should you require more assistance, please call our 24-hour Customer Contact Centre at 1800 323 0100

Pursuant to the Notice on the Execution of Customers’ Orders (SFA 04-N16) and accompanying Guidelines (SFA 04-G10) issued by the Money Authority of Singapore, RHB Bank Berhad Singapore is required to establish a written policy on the:

1. placement and/or execution of customers’ orders on the best available terms, and
2. placement and/or execution of comparable customers’ orders in accordance with the time of receipt of such orders. 

This will take effect from 3 March 2022. Please refer to RHB Bank Singapore’s Best Execution Policy for Capital Market Products for more details.

RHB Singapore will be closing our Bukit Timah Branch. The branch will cease operations on 31 March 2022 after branch banking hours at 4pm. 

No action is required from customers who have account(s) opened at this branch. There will be no change to the account numbers with this branch closure. 

Customers may continue to bank with us via our RHB Mobile SG and RHB Reflex apps, or visit us at our other branches located islandwide.

We apologise for any inconvenience caused and will keep you informed of upcoming new branch locations.

To locate our branches, please visit https://rhbgroup.com.sg/locate for more details.

Should you require more assistance, please call our 24-hour Customer Contact Centre at 1800 323 0100.

Please be informed that RHB Mobile SG will not be available for use on the following date and time due to a scheduled system maintenance:

• Friday, 21 January 2022, from 05:30am to 06:00am (GMT+8)
• Sunday, 23 January 2022, from 01:00am to 04:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Due to overwhelming response in the demand of new notes issued for Lunar New Year 2022, reservation for new notes is closed as the allocation has been fully taken up.

Should you have any enquiries, feel free to call our Customer Contact Centre at 1800 323 0100.

Thank you.

[Update 4 Jan 2022] Banking services at our Bukit Timah Branch will resume tomorrow (5 January 2022). Visit https://www.rhbgroup.com.sg/locate for our daily banking hours. We look forward to serving you again.

Dear customers, 

Our Bukit Timah Branch operations are currently affected by temporary power outage. We are unable to serve our customers at the moment. We will update you once our services are operational again. To locate our branches islandwide, please visit www.rhbgroup.com.sg/locate for more details.

We apologise for any inconvenience caused. Should you require more information or assistance, please visit our website at www.rhbgroup.com.sg or call our 24-hour Customer Contact Centre at 1800 323 0100.

Advisory against SMS/Email Phishing Scams

Dear customers,

Reports of SMS / email scams have recently been on the rise. These scams typically impersonate the bank by misusing a legitimate sender name and SMS code, usually something that closely takes after the name of the bank. Mobile devices are unable to differentiate the name of the senders, and the SMSes may appear on the same thread as the previous bank messages. Unsuspecting victims end up receiving links within their emails or SMSes, leading them to disclose their mobile banking details. In such cases, victims will only realise that they have been scammed after receiving notifications of the transaction or when they receive their bank account statement.

We urge all customers to remain vigilant and safeguard against falling prey to such scams. Do not click on links that request for banking information nor share your information with anyone without verification. The bank will never ask for your mobile banking information, log in details or OTP over the phone.

Please call our Customer Contract Centre @ 1800 323 0100 if you are unsure. For more information, visit our Cyber Security Tips page at www.rhbgroup.com.sg/rhb/cyber-security-tips.

Due to overwhelming response in the demand of new notes issued for Lunar New Year 2022, reservation for new notes is closed as the allocation has been fully taken up.

Should you have any enquiries, feel free to call our Customer Contact Centre at 1800 323 0100.

Thank you.

Please be informed that all our branches will close earlier on Lunar New Year’s eve, 31 January 2022 (Monday). 

Our branch operating hours and cheque clearance timings are as follows:

All branches will resume regular banking hours on 3 February 2022 (Thursday). 

Should you require any assistance, please contact our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Dear customers

Please be informed that the RHB Now Internet Banking service has been discontinued on 1 January 2022. 

To access your accounts, download the RHB Mobile SG App via the Apple App Store or Google Play Store and register today for faster convenience.

To register for RHB Mobile SG as an existing RHB Bank customer:
1) Launch the App and click on “Register Now”,
2) Select the "Existing Customer" option
3) Follow the on-screen instructions to register for RHB Mobile SG

Click here to find out more about RHB Mobile SG.

For more information, call our Customer Contact Centre at 1800 323 0100.

Please be informed that the Automated Teller Machine (ATM) at our Cecil Street branch will be undergoing maintenance on 4 December 2021 (Saturday) from 1:00pm to 7:00pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store, or visit any of our branches islandwide. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Please be informed that all our branches will close earlier on New Year’s eve, 31 December 2021 (Friday). 

Our branch operating hours and cheque clearance timings are as follows:

All branches will resume regular banking hours on 3 January 2022 (Monday). 

Should you require any assistance, please contact our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Please be informed that Orchard Premier Centre will close earlier on Christmas eve, 24 December 2021 (Friday).

Our branch operating hours and cheque clearance timings are as follows:

We will resume regular banking hours on 27 December 2021 (Monday).

Operating hours on Christmas eve for all other branches are on regular banking hours.

Should you require any assistance, please contact our 24-hour Customer Contact Centre at 1800 323 0100.

Thank you.

Please be informed that RHB Mobile SG and RHB Now Internet Banking will not be available for use on the following date and time due to a scheduled system maintenance:

• Sunday, 28 November 2021, from 08:30am to 03:00pm (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Dear customers

Please be informed that the RHB Now Internet Banking service will be discontinued from 1 January 2022. 

The bank is focusing on offering online banking services through our RHB Mobile SG App. Download the App via the Apple App Store or Google Play Store and register today for faster convenience.

To register for RHB Mobile SG as an existing RHB Bank customer:
1) Launch the App and click on “Register Now”,
2) Select the "Existing Customer" option
3) Follow the on-screen instructions to register for RHB Mobile SG

Click here to find out more about RHB Mobile SG.

For more information, call our Customer Contact Centre at 1800 323 0100.

Please be informed that RHB Mobile SG and RHB Now Internet Banking will not be available for use on the following date and time due to a scheduled system maintenance:

• Sunday, 07 November 2021, from 1:00am to 05:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Dear Customers

Our Tai Seng Branch will be closed on 02 November 2021 for deep cleaning and disinfection. We will reopen on 03 November 2021.  

To locate our branches islandwide, please visit www.rhbgroup.com.sg/locate for more details.

We apologise for any inconvenience caused.

Should you require more information or assistance, please visit our website at www.rhbgroup.com.sg or call our 24-hour Customer Contact Centre at 1800 323 0100.

Dear customers, 

In line with the Bank's ongoing effort to improve its services and processes, RHB Singapore has commissioned an annual customer survey that will be administered by IPSOS Sdn Bhd. Our appointed research company, IPSOS may be reaching out to you between 27 October 2021 and 24 November 2021 to conduct the market research on behalf of RHB Singapore. 

As this survey is fully conducted online, you may receive an email from the following address: RHBCustomerExperienceSurvey2021@ipsosonline.com.

We are grateful to have your support as this would allow us to better understand your requirements and subsequently ensure the right building blocks are in place to boost customers’ experience with RHB Singapore.

If you have any questions or concerns, please contact our Customer Contact Centre at 1800 323 0100

Please be informed that RHB Mobile SG and RHB Now Internet Banking will not be available for use on the following date and time due to a scheduled system maintenance:

• Sunday, 10 October 2021, from 12:00am to 03:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Dear customers,

We are currently experiencing high call volume at our Customer Contact Centre. 

Please drop us an email at rhbs.ibanksupport@rhbgroup.com with your enquiries and contact number for our customer service agents to contact you at their earliest availability. 

We apologise for any inconveniences caused, and thank you for your support and understanding.

Termination of Safe Deposit Box Hires

Please be informed that we will cease offering the hire of Safe Deposit Boxes at our Bukit Timah and Jalan Besar branches with effect from 1 January 2022.

Customers with Safe Deposit Box hires at Bukit Timah and Jalan Besar branches are advised to visit the branches to remove all contents and close their Safe Deposit Boxes before 1 January 2022 ie. The last day to close your Safe Deposit Box will be 31 December 2021.

Please bring along the 2 keys that were issued to you at the start of the Safe Deposit Box hire when you visit the branch to collect the contents in your box.

If you have misplaced the key(s), or require further information or assistance, please speak to our branch staff or call our 24-hour Customer Contact Centre at 1800 323 0100. 

Frequently Asked Questions 

1)    When is the last day that I must close my Safe Deposit Box account at RHB Bukit Timah / Jalan Besar Branch?
You are advised to close your Safe Deposit Box account before 1 January 2022.

The last day of Safe Deposit Box operations will be on 31 December 2021. The two branches will cease the hire of Safe Deposit Box with effect from 1 January 2022.

2)    What should I do before 1 January 2022?
Customers are advised to arrange for the removal of all contents from their Safe Deposit Boxes before 1 January 2022. There will be a refund of hire fees for the remaining months’ lease that you have previously paid for if any. 

For customers who are unable to clear the contents in their Safe Deposit Box by 1 January 2022, please contact our Customer Contact Centre at 1800 323 0100 before 1 January 2022 for assistance. 

If no arrangements are made to vacate the Safe Deposit Box by 1 January 2022, the Bank will open the box in accordance with the bank’s clause 13.4.1, under our Termination, Terms and Conditions (version T&C 2014) agreed by you at the start of hire agreement.

3)    Can I transfer all items in my Safe Deposit Box to your Safe Deposit Boxes at other RHB branches?
The bank has ceased the offering of Safe Deposit Box hires at all branches. 

4)    What are the opening hours for Bukit Timah/Jalan Besar Branch during which I can go down to clear my Safe Deposit Box items?
From now to 31 December 2021, you may proceed to RHB Bukit Timah/Jalan Besar Branch during normal branch banking hours.

Banking Hours for closure of Safe Deposit Boxes: 
Monday to Friday : 9:00am – 4:00pm
Saturday : 9:00am – 11am
Closed on Public Holidays

Staff members will be deployed at the branch to assist customers on the closure of the Safe Deposit Boxes. 

5)   What if I have lost one of the keys to my Safe Deposit Box?
The Bank does not retain any duplicate keys for the rented boxes. If a key is lost or stolen, the Bank must be notified immediately and the remaining key must be brought to the branch at a scheduled time during normal banking hours to permit the lock to be changed in the presence of the Renter. The Bank has the right to retain the key deposit.

If both keys are lost, the Safe Deposit Box must be drilled open by a locksmith where the expenses incurred shall be paid by the Renter. 

6)   What are the procedures for me to terminate/surrender my Safe Deposit Box?
You may terminate or surrender the Safe Deposit Box by removing all contents, returning all keys, paying any outstanding rent owed on the Box and signing any appropriate documentations required by the Bank.

7)    Can I empower someone to close the Safe Deposit Box account on my behalf as I am overseas?  
You may decide to appoint someone to act on behalf of you as your agent or attorney-in-fact (“AIF”) under a power of attorney.  All documentations must be satisfactory to the Bank in our discretion and, unless prohibited by law, the Bank may refuse, with or without cause, to honour a power of attorney that you grant to others. Once we accept a power of attorney, we may continue to recognize the authority of your AIF to act on your behalf.   

8)    What are the procedures for Bank Drills?
If the Agreement is terminated by the Bank, Renter agrees that the Bank may engage a third party to drill open, or otherwise, force open the Box. One Bank employee, one Bank Lawyer and one Bank Auditor will be present and will remove, examine and record the contents as inventory. 

When the bank removes the contents, it may include opening of any sealed envelopes and/or sealed containers. Upon signing the Agreement, Renter has agreed that none of these actions constitute a breach of your privacy, including, but not limited to, rights under applicable privacy laws. The contents will be transported uninsured to a central location where they will be stored until reclaimed by the Renter or turned over to the appropriate Authority as provided in the Agreement. 

The Bank shall not be liable for loss, damage or breakage to the contents of the Box during drilling, inventorying or shipping of the contents. The Bank may, but is not required to, use a videographer/photographer to record the drilling and inventory process. Renter may be responsible for any costs the Bank incurs in this process including drilling/force open fees, notary fees, shipping, storage expenses or other costs associated with terminating the Agreement.

Please be informed that RHB Mobile Banking Singapore will not be available on the following date and time for maintenance:

• 7 August 2021, Saturday, from 01:00am to 05:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Dear customers,

Our ATM hotline number (65) 6289 1668 will be discontinued from 1 September 2021. 

From 1 September 2021, please contact our 24-hour general Customer Contact Centre hotline at 1800 323 0100 to report lost ATM cards. 

We apologise for any inconveniences caused, and thank you for your support and understanding.

Please be informed that RHB Mobile and RHB Now Internet Banking will not be available for use on the following date and time due to a scheduled system maintenance:

• Saturday, 12 June 2021, from 5:00am to 07:00am (GMT+8)
• Sunday, 13 June 2021, from 2:30am to 05:30am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Please be informed that FAST transfers will not be available on the following platforms on 29 May 2021, Saturday, from 01:30am to 04:00am (GMT+8) for a scheduled maintenance:

• RHB Now Internet Banking
• RHB Mobile Banking App

Please be informed that RHB Mobile and RHB Now Internet Banking will not be available for use on the following date and time due to a scheduled system maintenance:

• Saturday, 22 May 2021, from 1:00am to 05:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Applicable to new and existing customers, the revised Premier Plus rates will apply with effect from 1 June 2021

For further enquiries, please call our Customer Contact Centre at 1800 323 0100 or contact your Relationship Manager.

Our Cecil Branch will be closed on Saturdays with effect from 1 June 2021.

Here are the banking hours after the revision:

If you need to bank with us on a Saturday, you may visit our other branches located islandwide. To locate us, please visit https://rhbgroup.com.sg/locate for more details.

Should you require more information or assistance, please visit our website at www.rhbgroup.com.sg or call our 24-hour Customer Contact Centre at 1800 323 0100.

RHB Singapore will be closing our Geylang Branch. The branch will cease operations on 25 June 2021 after branch banking hours at 4pm. 

No action is required from customers who have account(s) opened at this branch. There will be no change to the account numbers with this branch closure.

Customers may continue to bank with us using our RHB Mobile SG and RHB Reflex apps or visit us at our other branches located islandwide.

We apologise for any inconvenience caused and will keep you informed of upcoming new branch locations.

To locate us, please visit https://rhbgroup.com.sg/locate for more details.

Should you require more information or assistance, please visit our website at www.rhbgroup.com.sg or call our 24-hour Customer Contact Centre at 1800 323 0100.

Dear customers,

Our IBK hotline (800 601 1742) is down until further notice. In the meantime, should you need assistance or have any queries, please contact our 24-hour general Customer Contact Centre hotline at 1800 323 0100. We will provide an update again when the IBK hotline is back in operation.

We apologise for any inconveniences caused, and thank you for your support and understanding.

Please note that the revision of interest rates to Individual SGD Savings, Junior Banker and Preferred Credit accounts, as stated below, will take effect from 1 May 2021.

The above is applicable to new and existing customers.

For further enquiries, please call our Customer Contact Centre at 1800 323 0100 or contact your Relationship Manager.

Thank you.

Yours Sincerely,
RHB Bank Berhad

Please note that that the fees and charges pertaining to Corporate Accounts will be revised with effect from 1 May 2021.

Should you have any queries, please contact our Customer Contact Centre at 1800-323 0100 or email us at bizpower@rhbgroup.com.

Thank you.

Please be informed that RHB Now Internet Banking will not be available on the following date and time due to a scheduled system maintenance:

• Saturday, 27 March 2021, from 12:00am to 05:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Our Customer Contact Centre’s 24-hour service will be temporarily revised to operate from 8am to 8pm daily with immediate effect, for urgent technical maintenance, until further notice.

Feel free to call us at the following hotlines during our revised hours, or leave us your contact number on our voice message system after 8pm and our team will get in touch with you:

• For general enquires, Reflex, loss of ATM Card, product and services related queries, please call 1800 323 0100.
• For Internet Banking and Mobile Banking queries, please call 800 601 1742 (Local) or +603 9145 1388 (Overseas).

Alternatively, you can also drop us your contact details and queries at https://www.rhbgroup.com.sg/contact-us for us to get in touch with you.

We apologise for any inconveniences caused and will update you once our 24-hour service resumes.

Please be informed that RHB Mobile and RHB Now Internet Banking will not be available for use on the following date and time due to a scheduled system maintenance:

• Saturday, 20 March 2021, from 12:00am to 09:00am (GMT+8)
• Sunday, 21 March 2021, from 12:00am to 09:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Please be informed that FAST transfers will not be available on RHB Now Internet Banking on the following date and time for maintenance:

• Wednesday, 17 March 2021, from 12:00am to 09:00am (GMT+8)
• Thursday, 18 March 2021, from 12:00am to 09:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our 24-hour Customer Contact Centre at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely

RHB Bank Berhad Singapore

Please be informed that FAST transfers will not be available on RHB Now Internet Banking on the following date and time for maintenance:

• Saturday, 13 March 2021, from 12:00am to 09:00am (GMT+8)
• Sunday, 14 March 2021, from 12:00am to 09:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our 24-hour Customer Contact Centre at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely

RHB Bank Berhad Singapore

Please be informed that our Customer Contact Centre’s 24-hour service will be intermittently disrupted on Sunday, 7 March 2021 between 12:45am to 01:15am and 6:15am to 06:45am (GMT+8) due a system upgrade activity.

During this period, you may drop us your contact details at https://www.rhbgroup.com.sg/contact-us for us to get in touch with you if you are unable to reach us.

We apologise for any inconveniences caused.

Please be informed that we will cease offering the hire of Safe Deposit Boxes at our Katong and Geylang branches with effect from 1 June 2021.

Customers with Safe Deposit Box hires at Katong and Geylang branches are advised to visit the branches to remove all contents and close their Safe Deposit Boxes before 1 June 2021 ie. The last day to close your Safe Deposit Box will be 31 May 2021.

Please note that our Katong branch will remain closed for all banking transactions and services as communicated previously. However, staff members will be deployed at the branch to assist customers on the closure of the Safe Deposit Boxes.

Please bring along the 2 keys that were issued to you at the start of the Safe Deposit Box hire when you visit the branch to collect the contents in your box.

If you have misplaced the key(s), or require further information or assistance, please speak to our branch staff or call our 24-hour Customer Contact Centre at 1800 323 0100.

Frequently Asked Questions

We would like to bring your attention to revised fees and charges pertaining to Corporate Accounts with effect from 15 April 2021.

Should you have any queries, please contact our Customer Call Centre at 1800-323 0100 or email us at bizpower@rhbgroup.com.

Thank you.

Please note that the terms and conditions governing accounts will be revised with effect from 02 April 2021.

To view our revised terms, please click on the following link: Terms and Conditions Governing Accounts.

Should you require any assistance regarding this announcement, please contact our customer service hotline at 1800-323 0100.

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Due to overwhelming response in the demand of new notes issued for Chinese New Year 2021, reservations for new notes are closed as the allocations have been fully taken up.

Customers are advised to adhere to the COVID-19 safe distancing measures at our branches during their collection appointments.

Should you have any enquiries, feel free to call our Customer Care and Contact Centre at 1800 323 0100. Thank you.

Please be informed that RHB Now Internet Banking will not be available on the following date and time for maintenance:

• 21 January 2021, Thursday, from 12:00am to 02:00am (GMT+8)
• 24 January 2021, Sunday, from 12:00am to 08:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

RHB Singapore will be issuing new notes at our branches from 28 January to 5 February 2021 for Chinese New Year.
 

In accordance with COVID-19 safe distancing regulations, all customers are advised to make an appointment with us before visiting our branches to collect the new notes. Collection is strictly by appointment only. Please note that appointments will be arranged based on a first-come-first-serve basis and while stocks last.
 

Call us at Customer Care and Contact Centre (CCC) @ 1800 323 0100 to make a make an appointment now. We look forward to serving you.

Please be informed of the revision in interest rates for our SGD Fixed Deposit Rates as stated below with effect from 1 January 2021.

Applicable to new and existing customers.

For further enquiries, please call our Customer Call Centre at 1800-323 0100 or contact your Relationship Manager.

Thank you.

Yours Sincerely,
RHB Bank Berhad

Please be informed of the revision in interest rates for our Premier Plus, Home Plus, High Yield Savings Plus and High Yield Savings Account as stated below with effect from 1 February 2021.

Applicable to new and existing customers.

For further enquiries, please call our Customer Call Centre at 1800-323 0100 or contact your Relationship Manager.

Thank you.

Yours Sincerely,
RHB Bank Berhad

Please be informed that FAST transfers will not be available on the following platforms on 29 November 2020, Sunday, from 01:00am to 04:00am (GMT+8) for a scheduled maintenance:

• RHB Now Internet Banking
• RHB Mobile SG

Thank you.

Yours Sincerely
RHB Bank Berhad Singapore

Please be informed that the following platform will not be available on 22 November, Sunday, from 2:00am to 08:00am (GMT+8) for a scheduled maintenance:

• RHB Now Internet Banking
• RHB Mobile Banking SG
• RHB Reflex

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

We truly appreciate your continued support and for the confidence that you have placed in us.

At RHB, we strive to deliver distinct customer experience to meet your expectations. As part of this effort, we would like to hear from you to get valuable feedback from your experience with us and how the Bank can improve in certain areas.

Our appointed research company, IPSOS may be reaching out to you between 16 November 2020 and 18 December 2020 to conduct the market research on behalf of RHB Singapore.

We are grateful to have your support as this would allow us to better understand your requirements and subsequently ensure the right building blocks are in place to boost customers’ experience with RHB.

If you have any questions or concerns, please contact us at rhbs.contactus@rhbgroup.com or our Customer Care/Contact Center 1800?3230?100.

Yours Sincerely
RHB Bank Berhad Singapore

Please be informed of the following revision of interest rates for USD BizPower Quad and USD BizPower Quad+ Current Account with effect from 1 December 2020.

Applicable to new and existing customers.

Please refer to https://rhbgroup.com.sg/business/deposits for more information on the product features.
For further queries, please call our Customer Call Centre at 1800-323 0100 or email us at bizpower@rhbgroup.com.

Thank you.

Yours Sincerely,
RHB Bank Berhad

Bukit Timah Branch located at Rail Mall is having an annual electrical power shutdown on 27 October 2020 (Tuesday).

ATM and cheque deposit services will not be available from 11.45pm (27 October) to 6.15am (28 October).

For other RHB Branch location, please click here: https://rhbgroup.com.sg/locate

Please be informed that RHB Now Internet Banking will not be available on 18 October 2020, Sunday, from 12:00am to 04:00am (GMT+8).

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

RHB Bank Singapore was notified by Wirecard, the card issuer of RHB FX Multi-Currency, that it has been directed by the Monetary Authority of Singapore to cease provision of regulated payment services under the Payment Services Act with immediate effect. As such, the RHB FX Multi-Currency card and wallet services have been discontinued.

For customers who have not yet transferred out their remaining balances in the wallet, from 8 Oct 2020 onwards, RHB Bank will process the refund of all available balances from customers’ RHB FX Multi-Currency wallet by direct credit to customers’ RHB savings account or issue a cashier’s order by 14 Oct 2020. The cashier’s order will be mailed to customers’ registered mailing address with the Bank.

We assure all our RHB FX Multi-Currency cardholders that their funds are secure and held in a segregated account with RHB Bank Singapore.

Should customers require assistance with RHB FX Multi-Currency card, please call our 24-hour Customer Contact Centre at 1800 323 0100.

It has come to our attention that scammers are impersonating as RHB personnel as well as customers in emails.

The scammers will send emails to customers, asking them to review and confirm certain transactions with RHB. Likewise, they have hacked into customers’ emails and sent instructions to the Bank, informing the Bank to perform certain transactions.

In these fraudulent emails, scammers may ask you for your Bank account number, Bank PIN and password, and the email may even include attachments and URLs. Do not, under any circumstances, reveal your Bank account details nor open the attachments and links.

If your email account has been hacked, please check in with your financial service providers to ensure no unauthorised transactions were made.

Please also be informed that RHB Bank will never ask customers to reveal and update their personal and account details or any other sensitive information pertaining to our customer’s account via email. If you receive such emails, please forward it to us at rhbs.contactus@rhbgroup.com and then delete the email immediately.

Please be informed that RHB Now Internet Banking will not be available on the following date and time:

• 09 October 2020, Friday, from 12:00am to 04:00am (GMT+8)
• 11 October 2020, Sunday, from 12:00am to 04:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Please be informed of the revision in interest rates for our Junior Banker Account as stated below with effect from 1 November 2020.

Applicable to new and existing customers.

For further enquiries, please call our Customer Call Centre at 1800-323 0100 or contact your Relationship Manager.

Thank you.

Yours Sincerely
RHB Bank Berhad Singapore

Please be informed that RHB Now Internet Banking will not be available on Sunday, 20 September 2020, from 12:00am to 02:00am (GMT+8) for maintenance.

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).
 

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Please be informed that RHB Now Internet Banking will not be available on the following date and time for maintenance:

• Saturday, 12 September 2020, from 12:00am to 09:00am (GMT+8)
• Sunday,13 September 2020, from 12:00am to 09:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).
 

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

As part of the Bank's efforts to enhance its existing security features, there will be an extended maintenance on 5 September 2020, Saturday, from 2:00am to 11:00pm (GMT+8). During this period, you may experience intermittent service disruptions while performing FAST transfers via the following platforms:

• RHB Now Internet Banking
• RHB Mobile App

Thank you for your understanding on this matter.

Yours Sincerely
RHB Bank Berhad

Please be informed that FAST transfers will not be available on the following platforms on 29 August 2020, Saturday, from 01:00am to 05:00am (GMT+8) for a scheduled maintenance:

• RHB Now Internet Banking
• RHB Mobile App (transactions on the FX Multi-Currency Card will still be available)

Thank you.

Yours Sincerely
RHB Bank Berhad

Please be informed that RHB Now Internet Banking will not be available on the following date and time:

• 7 August 2020, Friday, from 00:00am to 04:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).
 

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Please take note that the funds transfer service on RHB Mobile is temporarily unavailable until further notice. We sincerely apologise for the inconvenience caused and appreciate your patience while we work on restoring the service as soon as possible.

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Please be informed that FAST transfers will not be available on the following platforms on 2 August 2020, Sunday, from 02:00am to 10:00am (GMT+8) for a scheduled maintenance:

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).
 

We thank you for your understanding and appreciate your continuous support.

Please be informed of the revision in interest rates for the accounts stated below with effect from 1 September 2020.

Revision in interest rates are applicable to new and existing customers.

Should you have further queries, please call our Customer Call Centre at 1800-323-0100 or contact your Relationship Manager.

Thank you.

RHB Bank Berhad Singapore
Yours Sincerely

Please be informed that the RHB FX Multi-Currency Card will not be available for use on the following date and time:

• 3 August 2020, Monday, from 05:00am to 07:00am (GMT+8)

You may continue to use the RHB Mobile SG App during this period.

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Please be informed that with effect from 1 August 2020, the interest rate (p.a.) on all balances of the Preferred Credit Account will be adjusted to 0.38%.

For further queries, please call our Customer Call Centre at 1800-323 0100 or contact your Relationship Manager.
 

Thank you.

Yours Sincerely,
RHB Bank Berhad

Please be informed that RHB Mobile and RHB Now Internet Banking will not be available for use on the following date and time due to a scheduled system maintenance:

• 19 July 2020, Sunday, from 12:00am to 04:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).
 

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Please be informed of the following interest rates revision for SGD BizPower Quad and Quad+ Current Account with effect from 1 August 2020.

Applicable to new and existing customers.

Please refer to https://rhbgroup.com.sg/business/deposits for more information on the product features.
For further queries, please call our Customer Call Centre at 1800-323 0100 or email us at bizpower@rhbgroup.com.

Thank you.

Yours Sincerely,
RHB Bank Berhad

A fresh new look coming soon!

We are redesigning the mobile banking experience for you! As part of our ongoing effort to bring you simple and seamless banking at your convenience, there are some enhancements to the RHB Travel FX App soon.

Enhanced and refreshed App – RHB Mobile Singapore
The existing RHB Travel FX App will be enhanced with a completely new look – with added features and functions. In this first release, you will be able to:

Update your existing RHB Travel FX App when prompted by the App to do so to enjoy a new mobile banking experience with RHB Mobile Singapore.

The existing Terms and Conditions have also been updated. You may refer to the updated versions here:

Frequently Asked Questions

Please be informed that on 29 June 2020, RHB Investment Bank Berhad has entered into a conditional share purchase agreement with Phillip Securities Pte. Ltd. (“Phillip Securities”) for the disposal of its stock broking businesses in RHB Securities Singapore Pte. Ltd. (“RHBSS”) to Phillip Securities (“Proposed Transaction”).

As part of the Proposed Transaction, the capital markets businesses under RHBSS encompassing client coverage, research and corporate advisory services, equity capital markets and institutional equities sales will be internally transferred to RHB Bank, Singapore, which is a branch of RHB Bank Berhad.

As such, under the Proposed Transaction, Phillip Securities will be acquiring RHBSS’ stock broking business. The Proposed Transaction is subject to the approvals of the relevant regulatory authorities, and is expected to be completed in the third quarter of 2020.

We are working to ensure seamless transition for RHBSS customers affected by acquisition.

Stock Broking Business

Customers who are holding trading or margin financing accounts, further information and instructions will be communicated in due course. If you have any further enquiries, please contact your respective remisiers or trading representatives, or contact RHB Securities Singapore at (+65) 6438 8810, or via email at rhbsec.enquiries@rhbgroup.com

Capital Markets Business

Other customers of our capital markets business will also be notified in due course. You will still be able to contact your existing client servicing personnel / relationship manager for advice or clarification.

Please be informed that RHB Now Internet Banking will not be available on the following date and time:

• 21 June 2020, Sunday, from 00:00am to 05:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Please be informed of the following revision of interest rate cap for Premier Plus and interest rate tier for High-Yield Savings Account Plus (Promo) with effect from 1 July 2020.

Please refer to https://rhbgroup.com.sg/personal for more information on the product features.
For further queries, please call our Customer Call Centre at 1800-323 0100 or contact your Relationship Manager.

Thank you.

Yours Sincerely,
RHB Bank Berhad

Please be informed of the following revision of interest rates for USD BizPower Quad and Quad+ Current Account with effect from 1 July 2020.

Please refer to https://rhbgroup.com.sg/business/deposits for more information on the product features.
For further queries, please call our Customer Call Centre at 1800-323 0100 or email us at bizpower@rhbgroup.com.

Thank you.

Yours Sincerely,
RHB Bank Berhad

Please be informed that RHB Now Internet Banking will not be available on the following date and time:

• 07 June 2020, Sunday, from 12:00am to 04:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Please be informed that RHB Now Internet Banking will not be available on the following date and time:

• 17 May 2020, Sunday, from 12:00am to 04:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Online Banking

Customers can also bank online at their convenience

• RHB Reflex internet banking
• RHB Now internet banking
• RHB FX Mobile App
   

For more information, refer to the Frequently Asked Questions or contact your Relationship Manager / our 24-hr Customer Care and Contact Centre at 1800-323-0100.

Dear customers,

The health and safety of our customers and employees is a top priority during this unprecedented time of the COVID-19 outbreak.

In line with the recent guidelines from the Multi-Ministry Taskforce, we have put in place tighter safety measures across our branches and offices to further minimise the spread of COVID-19.

For the wellbeing of our customers:

• Practise social distancing by reducing the number (five at a time) of customers in the branch at any given time and spacing out queues and seats
• Temperature screening for all persons entering and re-entering our branches and offices (staff and visitors) We will need to decline entry to persons who are having a fever, have been in contact with a confirmed patient or have returned from overseas under MOH’s restriction order
• Compulsory travel declaration for all customers and visitors entering and re-entering our premises to facilitate contact tracing
• Targeted and increased disinfecting frequency at our offices and branches including common areas such as banking hall, elevators, meeting tables, door handles and more, according to NEA guidelines
• Deferment or cancellation of events, roadshows, conferences regardless of size

For the wellbeing of our employees:

• Temperature screening twice a day and closely monitor health of all frontline employees
• Face masks to be worn by all frontline employees while interacting with external parties
• Introduced split operations to minimise close contact as well as to ensure continuity of operations to serve customers’ banking needs during this difficult time

With the government’s call for social distancing becoming more stringent, we encourage our customers to perform banking transactions digitally on our RHB Now Internet Banking Platform [pay bills, FAST fund transfers] or via the RHB TravelFX App or Card [online shopping, (using Visa payWave) transport/ F&B/grocery payments].

If you require assistance or need more information, please email us at rhbs.contactus@rhbgroup.com or call our 24-hr Customer Care and Contact Centre at 1800-323-0100.

The management takes the current situation seriously, and would like to request your cooperation in adhering to all the measures put in place, be socially responsible and to abide by the MOH’s advisory.

In addition, we would like to remind all customers to be vigilant against scammers impersonating as Ministry of Health (MOH) contact tracing officials and requesting for financial information. MOH does not ask for financial information during contact tracing calls. Customers are advised to verify the authenticity of the phone calls with the MOH hotline (6325 9220) if you have doubts about the caller's identity.

We will continue to monitor the situation closely and take appropriate actions as guided by the authorities. Please refer to the MOH’s website at www.moh.gov.sg for the latest updates.

As the country battles against COVID-19, cyber criminals have been reported to be using this pandemic as part of their social engineering campaign to trick the public into revealing personal information and credentials.

One of the most used tactic is Phishing, where scammers send messages, impersonating financial institutions or other organisations through emails, SMSes, social messaging platforms (E.g. Facebook, WhatsApp), or phone calls. Phishing attacks may come across as trustworthy and users are tricked into believing the authenticity of the message.

• Be careful of and avoid responding to unsolicited emails, SMSes and phone calls.
• Always access through our official RHB website and online platforms – www.rhbgroup.com.sg / logon.rhbbank.com.sg/ / https://reflex.rhbgroup.com/rhbreflex/cfo.action / equities.rhbinvest.com.sg
• Avoid clicking on links or attachments in unsolicited emails and SMSes.
• If you receive phone calls purporting to be from RHB, hang up and contact RHB’s Customer Care and Contact Centre at 1800 323 100.

Please be informed that RHB Bank will never ask our customer to reveal and update personal information and credentials via emails, SMSes, messaging platforms or even over the phone.

We would like to remind our customers to remain vigilant and protect against cybercrime at all times.

Please be informed that FAST transfers will not be available on the following platforms on 29 March 2020, Sunday, from 01:00am to 03:00am (GMT+8) for a scheduled maintenance:

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

We thank you for your understanding and appreciate your continuous support.

Please be informed that RHB Now Internet Banking will not be available on the following date and time:

• 21 March 2020, Saturday, from 12:00am to 10:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely

RHB Bank Berhad Singapore

Please be informed that RHB Now Internet Banking will not be available on the following date and time:

• 7 March 2020, Saturday, from 00:00am to 10:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely

RHB Bank Berhad Singapore

Dear customers,

Following the announcement of the raised DORSCON level to Orange, we would like to share the additional measures that will be implemented with effect from 10 February, Monday.

For the wellbeing of our customers:

• Temperature screening for all persons entering and re-entering our premises (staff and visitors)
• Registration for all customers and visitors entering and re-entering the building/branch, to facilitate contact tracing
• Targeted and increased disinfecting frequency of our premises/branch according to NEA guidelines
• You may perform non over-the-counter transactions via the Internet, call or email us at rhbs.contactus@rhbgroup.com or 1800-323-0100
• Large-scale events will be cancelled or deferred. If event is to proceed, necessary precautions will be put in place
• We will need to decline entry to persons who are having a fever, have been in contact with a confirmed patient or have been to affected countries in the last 14 days

Due to the above precautionary measures, please be patient should the screening processes take longer than usual.

The management takes the current situation seriously, and would like to request your cooperation in adhering to the additional measures put in place, practise good personal hygiene, visit a doctor immediately if you are unwell and to abide by the MOH’s advisory.

In addition, we would like to remind all customers to be vigilant against scammers impersonating as Ministry of Health (MOH) contact tracing officials and requesting for financial information. MOH does not ask for financial information during contact tracing calls. Customers are advised to verify the authenticity of the phone calls with the MOH hotline (6325 9220) if you have doubts about the caller's identity

We will continue to monitor the situation closely and take appropriate actions as guided by the authorities. Please refer to the MOH’s website at www.moh.gov.sg for the latest updates.

Meanwhile, should you need any clarification, please contact our customer contact centre at 1800 3230100.

Please be informed that RHB Now Internet Banking and RHB Reflex will not be available on the following dates and timing:

• 15 February 2020, Saturday, from 00:00am to 09:00am (GMT+8)
• 16 February 2020, Sunday, from 00:00am to 09:00am (GMT+8)

Should you require any assistance, please contact our 24-hour Customer Care & Contact Centre at 1800 323 0100 or +603 9145 1388 (if you are overseas).

We thank you for your understanding and appreciate your continuous support.

Yours Sincerely
RHB Bank Berhad Singapore

Please be informed that RHB Now Internet Banking will not be available on the following date and time:

• 10 January 2020, Friday, from 12:30am to 06:00pm (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Thank you for your continued support towards RHB Bank’s Business Centre at Westgate Mall.

We would like to inform you that our Westgate Business Centre, currently at Westgate Mall B1-23/24, is expected to be in operation till 14 December 2019 and will be relocated to a new location which is yet to be announced.

During this transition, you may use our online banking platforms, RHB Now and RHB Reflex to facilitate banking transactions or visit other Business Centers nearest to you (Select the “Locate” tab to view location of other Business Centers).

The Bank will provide further updates soon. For more information or if you need clarification, please contact our 24-hour Customer Care and Contact Centre at 1800-323 0100.

We look forward to serving all your banking needs.

Yours Sincerely
RHB Bank Berhad

Dear Valued Customers

Please be informed that there will be intermittent service interruption to FAST transactions performed on RHB TravelFX on 26/10/2019, Saturday from 0130 hrs (GMT+8) till 0430 hrs (GMT+8). You may continue to perform FX conversions and transactions using the RHB TravelFX Card during this period.

We apologise for the inconvenience, and seek your understanding and patience. Thank you.

RHB BANK BERHAD

We would like to bring to your attention, revised charges for outward telegraphic transfer with effect from 1 January 2020.

For further queries, please call our Customer Call Centre at 1800?323 0100 or email us at bizpower@rhbgroup.com.

Thank you.

We would like to bring to your attention, changes to the features for BizPower Quad+ Current Account (SGD/USD) with effect from 1 January 2020.

For further queries, please call our Customer Call Centre at 1800?323 0100 or email us at bizpower@rhbgroup.com.

Thank you.

Yours Sincerely,
RHB Bank Berhad

Please be informed that our online banking platforms, RHB Now and RHB Reflex, as well as ATM Services have been restored. Should you require further assistance, please contact our 24-hour Customer Care & Contact Centre at 1800 323 0100 or +603 9145 1388 (if you are overseas).

We thank you for your understanding and appreciate your continuous support.

Yours Sincerely
RHB Bank Berhad Singapore

Dear Customer,

Please be informed that we are experiencing an intermittent service disruption affecting the below platforms. We are working towards restoring our services as soon as possible.

• RHB Now Online Banking (all Giro transactions)
• RHB Reflex (SWIFT transactions)
• ATM Services

Should you require any assistance, please contact our 24-hour Customer Care & Contact Centre at 1800 323 0100 or +603 9145 1388 (if you are overseas).

We thank you for your understanding and appreciate your continuous support.

Yours Sincerely
RHB Bank Berhad Singapore

Please be informed that RHB Now Internet Banking will not be available on the following date and time:

• 22 September 2019, Sunday, from 01:00am to 05:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Please be informed that there will be a temporary service disruption due to a scheduled maintenance affecting the below platforms on 7 September 2019 (Saturday) and 8 September 2019 (Sunday), from 01.00am to 06.00am (GMT+8).

• RHB Now
• RHB TravelFX
• RHB Reflex
• ATM Services (services available on 7 September)

During this time, customers will not be able to perform transactions / receive FAST transactions from other banks / check statements.

Should you require any assistance, please contact our 24-hour Customer Care & Contact Centre at 1800 323 0100 or +603 9145 1388 (if you are overseas).

We thank you for your understanding and appreciate your continuous support.

Yours Sincerely
RHB Bank Berhad Singapore

Please be informed that RHB Now Internet Banking will not be available on the following date and time:

• 4 August 2019, Sunday, from 03.00am to 07.00am(GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Please be informed that RHB Now Internet Banking will not be available on the following date and time:

• 28 July 2019, Sunday, from 03:00am to 06:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601-1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely

RHB Bank Berhad Singapore

Please be informed that there will be a temporary service disruption due to a scheduled maintenance affecting the below platforms on 13 July (Saturday) and 14 July (Sunday) 2019, between 12.00am to 9.00am.

• RHB Now Internet Banking
• RHB Reflex
• RHB TravelFX

Should you require any assistance, please contact our 24-hour Customer Care & Contact Centre at 1800 323 0100 or +603 9145 1388 (if you are overseas).
We thank you for your understanding and appreciate your continuous support.

RHB BANK BERHAD

Please be informed that RHB Now Internet Banking will not be available on the following date and time:

• 12 May 2019, Sunday, from 01.00am to 01.00pm(GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Please be informed that RHB Now Internet Banking will not be available on the following date and time:

• 20 April 2019, Saturday, from 01.00am to 03.00am(GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Please be informed that the Auto Teller Machine (ATM) and Cheque Deposit Machine (CDM) services will not be available during the period below due to a scheduled maintenance. During this time, you will not be able to perform any transactions on the ATM and deposit any cheques into the CDM.

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Please be informed that RHB Now Internet Banking will not be available on the following date and time:

• 06 April 2019, Saturday, from 00:00am to 09:00am (GMT+8)
• 07 April 2019, Sunday, from 00:00am to 09:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Dear Valued Customers
 

The RHB TravelFX App will be undergoing scheduled maintenance from 02/04/2019, 2200hrs (GMT+8) to 2359hrs (GMT+8).
 

During this time, the app will not be available. You may continue to perform transactions via your RHB TravelFX Card during this period. We apologise for the inconvenience, and seek your understanding and patience. Thank you.

RHB BANK BERHAD

Please be informed that there will be temporary service disruption due to a scheduled maintenance affecting the below platforms on 15 March 2019, Friday from 12.00am to 03.00am (GMT+8).

• RHB Now (including FAST transactions from other banks)
• RHB TravelFX

Should you require any assistance, please contact our 24-hour Customer Care & Contact Centre at 1800 323 0100 or +603 9145 1388 (if you are overseas).

We thank you for your understanding and appreciate your continuous support.

Yours Sincerely
RHB Bank Berhad

Dear Valued Customers,

The RHB TravelFX app will be undergoing scheduled maintenance from 22/02/2019 2300hrs (GMT+8) to 2359hrs (GMT+8).

During this time, the App will not be available. You may continue to perform transactions via your RHB TravelFX Card during this period. We apologise for the inconvenience, and seek your understanding and patience. Thank you.

RHB BANK BERHAD

Please be informed that our Business Centres will be closing earlier on the eve of Chinese New Year, 4 February 2019 (Monday), as follows:

All Business Centres will resume regular banking hours on 7 February 2019, Thursday.

Should you require any assistance, please contact our 24-hour Customer Care & Contact Centre at 1800 323 0100 or +603 9145 1388 (if you are overseas).

Thank you

Dear Valued Customers,

The RHB TravelFX app will be undergoing scheduled maintenance from 12/01/2019 0400hrs (GMT+8) to 12/01/2019 0800hrs (GMT+8).

During this time, currency conversion and live rates on the app will not be available. You may continue to perform transactions via your RHB TravelFX Card during this period. We apologise for the inconvenience and seek your understanding and patience. Thank you.

Thank you.

RHB BANK BERHAD

Please be informed that the Auto Teller Machine (ATM) services will not be available during the period below due to a scheduled maintenance. During this time, you will not be able to perform any transactions on the ATM.

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Dear Valued Customers,

Please be informed that there is a temporary service disruption on RHB TravelFX for both the App and Card on 11/12/2018, Tuesday from 1730hrs (GMT+8) till 2330hrs (GMT+8).

We apologise for the inconvenience, and seek your understanding and patience. Thank you.

If you require further assistance, please contact our 24-hour Customer Care/Contact Centre at 1800 323 0100 (within Singapore), or +603 9145 1388 (outside Singapore).

Thank you.

RHB BANK BERHAD

Please be informed that there will be temporary service disruption due to a scheduled maintenance affecting the below platforms on 9 December 2018, Sunday between 4.00am to 10.00am.

• RHB Now (including FAST transactions from other banks)
• RHB Reflex
• RHB TravelFX
• Automated Teller Machines (ATM)
• Cheque Deposit Machines (CDM)

During this time, customers will not be able to perform transactions / receive FAST transactions from other banks / check statements / deposit cheques. Should you require any assistance, please contact our 24-hour Customer Care & Contact Centre at 1800 323 0100 or +603 9145 1388 (if you are overseas).

We thank you for your understanding and appreciate your continuous support.

Dear Valued Customers,

The RHB TravelFX app will be undergoing scheduled maintenance from 24/11/2018 2300hrs (GMT+8) to 25/11/2018 0300hrs (GMT+8).

During this time, the app will not be available. We apologise for the inconvenience, and seek your understanding and patience. Thank you.

RHB BANK BERHAD

Please be informed that the Bank's Auto Teller Machine (ATM) and Cheque Deposit Machine (CDM) services will not be available during the period below due to a scheduled maintenance. During this time, you will not be able to perform any transactions on the ATM and deposit any cheques into the CDM.

Should you require any assistance regarding this announcement, please contact our customer service hotline at 1800-323-0100 (from Singapore) or +603-9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad

Dear Valued Customers,

The RHB TravelFX app will be undergoing scheduled maintenance from 01/11/2018 0100hrs (GMT+8) to 01/11/2018 0300hrs (GMT+8).

During this time, currency conversion and live rates on the app will not be available. We apologise for the inconvenience, and seek your understanding and patience. Thank you.

RHB BANK BERHAD

Notification:

The RHB TravelFX app will be undergoing scheduled maintenance from 22/09/2018 2100hrs (SGT) to 23/09/2018 0200hrs (SGT). During this time, currency conversion on the app will not be available. We apologise for the inconvenience, and seek your understanding and patience.

Thank you.

Please be informed that all seven of our Business Centers will be closed for one day on 15 September 2018 (Saturday) for an official company event.

During this interim period, you may continue to use the Automatic Teller Machines (ATM) and RHB Now Internet Banking platform for transactions.

Normal operating hours will resume on 17 September 2018 (Monday) onwards.

We apologise for the inconvenience caused. Should you have further enquiries, please seek assistance from our Customer Service Assistants at the Business Centre or call our Customer Care and Contact Centre at 1800?323?0100.

Thank you.

Please be informed that RHB Bank is performing a bank-wide system maintenance exercise to ensure continued efficiency of our services.

In this regard, please be advised that our RHB Now and RHB Reflex internet banking platforms will not be available on 9 September 2018 (Sunday) between 3.00am till 12.00pm.

Should you require any assistance, please contact our 24-hour Customer Care & Contact Centre at 1800-323-0100 (from Singapore) or +603-9145 1388 (if you are overseas).

We thank you for your understanding and appreciate your continuous support.

Please be informed that there will be some disruptions to RHB Now Internet Banking platform on the following date:

• 22 August 2018, Wednesday from 01:00am till 05:00am (GMT+8)
   

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800?601 1742 (local) or +603 9145 1388 (if you are overseas

Thank you for banking with us.

Yours Sincerely

RHB Bank Berhad Singapore

Please be informed that RHB Reflex SG will not be available on the following date and time:

• 22 August 2018 01:00am to 05:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact us at reflex.sgsupport@rhbgroup.com or call us at 1800?323?0100 (Within Singapore) or +603?91451388 (From overseas).

Thank you for banking with us.

Yours Sincerely

RHB Bank Berhad Singapore

We would like to bring to your attention on changes to the features for BizPower Quad+ Current Account with effect from 1 August 2018.

For further queries, please contact our Customer Call Centre at 1800?323 0100 or email us at bizpower@rhbgroup.com.

Thank you.

We would like to bring to your attention on revised charges for BizPower Quad Current Account with effect from 1 August 2018.

For further queries, please contact our Customer Call Centre at 1800?323 0100 or email us at bizpower@rhbgroup.com.

Thank you.

Please be informed that there will be some disruptions to RHB Now Internet Banking platform on the following date:

• 25 May 2018, Friday from 00:30am till 05:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800?601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely

RHB Bank Berhad Singapore

Please be informed that there will be some disruptions to RHB Now Internet Banking platform on the following date:

• 27 April 2018, Friday from 00:30am till 05:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800?601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely

RHB Bank Berhad Singapore

Please take note that RHB Bank had revised the insured amount for the mortgage loan under the Mortgagee Interest Policy (MIP) for all properties under Management Corporation Strata Title (MCST). This change would be reflected in the customers’renewal notice where the insurance premium would be calculated based on the outstanding loan amount instead of the reinstatement amount.

Properties under MCST will have existing Fire Insurance Policy obtained by its Management Corporation. To ensure customers receive a wider coverage, the Bank has subscribed for the MIP which protects the mortgagor's liability.

Please refer to the table below to understand the difference between a MIP and Fire Insurance Policy:

For more information, please visit General Insurance Association website at: -