News & Alerts

Find out the latest updates from RHB Singapore.
Apr 30, 2024
Business Banking - Cheque Clearance Charges Effective 1 June 2024

Dear Valued Customers,


Cheque charges under Business Banking for Corporate customers will be revised as follows, with effect from 1 June 2024 onwards. 

SGD Cheques

Until 31 May 2024

Effective 1 June 2024

Cheque Issuance

Free

S$0.75 per cheque

Cheque Deposit

Free

Free

USD Cheques

Until 31 May 2024

Effective 1 June 2024

Cheque Issuance

Free

US$0.75 per cheque

Cheque Deposit

Free

Free

The cheque issuance charges for SGD cheques and USD cheques will be applicable for cheques presented from 1 June 2024 onwards, regardless of the cheque issuance date.

For more information, please contact your relationship manager or call our Customer Contact Centre at 1800 323 0100.

 

Thank you for banking with us.

Apr 30, 2024
Retail Banking - Cheque Clearance Charges Effective 1 June 2024

Dear Valued Customers,


A cheque clearing fee will be charged for each SGD cheque and USD cheque issued from 1 June 2024 onwards. 

 

Retail Banking Cheque Clearing Fees:

SGD Cheques

Until 31 May 2024

Effective 1 June 2024

Cheque Issuance

Free

S$0.75 per cheque

Cheque Deposit

Free

Free

USD Cheques

Until 31 May 2024

Effective 1 June 2024

Cheque Issuance

Free

US$0.75 per cheque

Cheque Deposit

Free

Free

Cheque issuance refers to RHB cheques issued by you and debited from your RHB account. The cheque issuance charges for SGD cheques and USD cheques will be applicable for cheques presented from 1 June 2024 onwards, regardless of the cheque issuance date. Cheque issuance charges will be waived automatically for accountholders aged 60 years old and above until 31 December 2025. 

 

We strongly encourage all clients to make digital payments via PayNow, FAST, GIRO or Telegraphic Transfer.

 

For assistance, please email us at service.request@rhbgroup.com or visit any RHB Branch.

 

Thank you for banking with us.

Apr 19, 2024
Scheduled System Maintenance for RHB Mobile SG, RHB REFLEX and ATMs

Dear customers,

 

Please be informed that RHB Mobile SG, RHB Reflex and ATM services will not be available due to scheduled system maintenance on the following dates and time:

 

ATM and RHB Mobile SG
Saturday 20 April 2024, from 01:00am to 04:00am (GMT+8)

 

RHB Reflex
Saturday 20 April 2024, from 12:00am to 07:00am (GMT+8)
Sunday 21 April 2024, from 12:00am to 03:00am (GMT+8)

 

We apologise for any inconvenience caused.

 

For further assistance regarding this announcement, please contact our customer service hotline at 800 601 1742 (local) or +603 9145 1388 (if you are overseas).

 

Thank you for banking with us.

Mar 1, 2024
ATM Service Not Available at Jurong East Branch

[UPDATE] Thank you for your patience. ATM services at Jurong East branch have now resumed.


Please be informed that the Bank’s Automated Teller Machine (ATM) at Jurong East branch is not available from 1 Mar 2024 (Friday) till further notice.

 

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. For further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Feb 1, 2024
Trade Services Centre (TSC) moving to Jalan Besar branch

Dear Valued Customers,

 

Trade Services Centre will be officially moved to our Jalan Besar branch at 10 Jalan Besar, #01-03 Sim Lim Tower, Singapore 208787, on 9 February 2024. Our last day of operations at the Cecil branch is 8 February 2024.

 

For Trade Document Presentation and Collection, our operating hours are Mondays to Fridays, 9am – 5pm (Closed on Saturdays, Sundays & Public Holidays). For any enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. 

Jan 31, 2024
2024 Reservations for New Notes are Closed

Due to overwhelming response in the demand of new notes issued for Lunar New Year 2024, reservation for new notes is closed as the allocation has been fully taken up.

Jan 29, 2024
Revision to Personal Fees & Charges Effective 1 March 2024

Dear Valued Customers,


Please be informed that the fees and charges under Personal Banking will be revised as follows, with effect from 1 March 2024:

Fees and Charges

Effective 1 March 2024

FD Advice Printing Charge

S$5 per advice

Bulk Cash Deposit
(for denominations of S$50 and below)

First 1,000 pieces free
S$20 for next 1,000 pieces or part thereof

Coin Deposit / Withdrawal 

S$5 per 100 pieces or part thereof
(Waived for Junior Banker Account)

Coin Exchange

S$5 per S$50 or part thereof

For assistance, please reach out to us via email at service.request@rhbgroup.com or visit any RHB Branch.

 

Thank you for banking with us.

Jan 19, 2024
Scheduled System Maintenance for RHB Mobile SG, RHB REFLEX and Fast Transfers on 21 January and on 27 January 2024.

Dear customers,

 

Please be informed that RHB Mobile SG, RHB Reflex and FAST Transfers will not be available on Sunday 21 January 2024, from 00:30am to 04:00am (GMT+8) and on Saturday 27 January 2024, from 02:00am to 04:30am (GMT+8). We apologise for any inconvenience caused.

 

For further assistance regarding this announcement, please contact our customer service hotline at 800 601 1742 (local) or +603 9145 1388 (if you are overseas).

 

Thank you for banking with us.

Jan 9, 2024
Branch Banking Hours on Lunar New Year's Eve

All our Branches will close early on the eve of Lunar New Year, 9 February 2024 (Friday). Our banking hours and cheque clearance timing are as follows:

BRANCHES

BANKING HOURS 

(Counter Services & Financial Advisory)

Cecil Branch & Premier Centre, Jurong East

9am to 12pm

Parkway Parade

10am to 1pm

Orchard Premier Centre

11am to 2pm

CHEQUE DEPOSIT

CUT-OFF TIME

SGD and USD

11am

All branches will be closed on 10, 11 and 12 February 2024 (Saturday to Monday) for the  Lunar New Year public holiday. Branches will resume regular banking hours on the next day, 13 February 2024 (Tuesday)

Jan 9, 2024
Cecil Premier Centre, Orchard Premier Centre and Parkway Branch Early Closure at 4pm on 26 Jan 2024 (Friday) and 31 Jan 2024 (Wednesday)

Our branches will close early at 4pm on 26 January 2024 (Friday) and 31 January 2024 (Wednesday) for staff events.

Regular business hours will resume the following day.  We look forward to serving you. Thank you.

Jan 8, 2024
Lunar New Year Notes Exchange

Our Lunar New Year new notes exchange and red packets for RHB customers will be available from 24 January 2024. 

 

Customers may visit any of our branches for the exchange during banking hours. Please take note:

Exchanges will be performed on a  first-come-first-served basis while stocks last
Elderly customers aged 60 and above, and persons with special needs will receive priority in the first banking hour of each respective branch

 

Premier Banking and Business Banking customers may make a reservation with your Relationship Manager for the exchange. Collection of the notes is strictly by appointment only.

 

Thank you. 

Jan 8, 2024
ATM Service Not Available at Katong Elobby

Please be informed that the Bank’s Automated Teller Machine (ATM) at Katong Elobby will be undergoing a power shutdown on 13 Jan 2024 (Saturday), from 9am to 2pm. ATM services will not be available during this period.

 

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. For further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Dec 13, 2023
Technical issue affected cheques deposited on 12 Dec; funds to be credited from 5pm on 13 Dec

As announced by The Association of Banks in Singapore (ABS), a technical issue arising from the central cheque processing system has impacted the cheque clearing for Singapore Dollar (SGD) cheques deposited on 12 December 2023 (Tuesday).

 

There will be a delay in the crediting and receipt of SGD funds on 13 December 2023 (Wednesday). Funds will be credited from 5pm onwards on 13 December*. Please be assured that the central cheque processing system has been fully restored.

 

We apologise for any inconvenience caused and appreciate your patience during this time.

 

*Crediting and receipt of US Dollar (USD) cheques on 13 December 2023 may experience delays, depending on individual bank systems and processes.

Dec 6, 2023
ATM Service Not Available at Jalan Besar ATM e-Lobby

Please be informed that the Jalan Besar ATM e-Lobby will be closed for renovation from 11 December 2023 (Monday) to 31 March 2024 (Sunday). ATM service will not be available during this period. We will resume service on 1 April 2024 (Monday).

 

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. For further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Dec 1, 2023
ATM Service Not Available at Cecil Branch

Please be informed that the Bank’s Automated Teller Machine (ATM) at Cecil branch will be undergoing a power shutdown on 2 December 2023 (Saturday), from 9am to 2pm. ATM services will not be available during this period.

 

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. For further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Nov 15, 2023
Cecil Premier Centre, Orchard Premier Centre and Parkway Branch Early Closure at 4pm, Friday (17 Nov 2023)

Cecil Premier Centre, Orchard Premier Centre and Parkway Branch will close early at 4pm on Friday, 17 Nov 2023 for a staff event.

Regular business hours will resume on Saturday, 18 Nov 2023 and we look forward to serving you. Thank you.

Oct 4, 2023
Scheduled System Maintenance for RHB Mobile SG, RHB REFLEX and Fast Transfers on 8 October 2023

Dear customers,

 

Please be informed that RHB Mobile SG, RHB Reflex and FAST Transfers will not be available on Sunday 8 October 2023, from 01:00am to 07:00am (GMT+8). We apologise for any inconvenience caused.

 

For further assistance regarding this announcement, please contact our customer service hotline at 800 601 1742 (local) or +603 9145 1388 (if you are overseas).

 

Thank you for banking with us.

Oct 2, 2023
Revision of Business Hours From 1 Nov 2023
RHB Orchard Premier Centre & RHB Parkway

Revision of Business Hours

From 1 Nov 2023

Branch

Revised Opening Hours

  Orchard Premier Centre

         Monday to Friday

     Financial Advisory   11AM to 6PM

 

   

     Counter Services     11AM to 6PM

 

         Saturday

     Financial Advisory   11AM to 3PM

 

 

     Counter Services     11AM to 2PM

  Parkway Branch

         Monday to Friday

     Financial Advisory   10AM to 6PM

 

 

     Counter Services     10AM to 5PM

 

         Saturday

     Financial Advisory   10AM to 3PM

 

 

     Counter Services     10AM to 2PM

                            Closed on Sundays and Public Holidays

 

Aug 23, 2023
Scheduled System Maintenance for RHB Mobile SG, RHB REFLEX and ATMs on 10 September 2023

Dear customers,

 

Please be informed that RHB Mobile SG, RHB Reflex and ATMs will not be available on the following date and time due to a scheduled system maintenance: Sunday 10 September 2023, from 1:00am to 11:00am (GMT+8). We apologise for any inconvenience caused.

 

For further assistance regarding this announcement, please contact our customer service hotline at 800 601 1742 (local) or +603 9145 1388 (if you are overseas).

 

Thank you for banking with us.


Scheduled System Maintenance on RHB Mobile SG, RHB REFLEX and ATMs on 27 August 2023

Dear customers,

 

Please be informed that RHB Mobile SG, RHB Reflex and ATMs will not be available on the following date and time due to a scheduled system maintenance: Sunday, 27 August 2023, from 1:00am to 7:00am (GMT+8). We apologise for any inconvenience caused.

 

For further assistance regarding this announcement, please contact our customer service hotline at 800 601 1742 (local) or +603 9145 1388 (if you are overseas).

 

Thank you for banking with us.

Aug 21, 2023
RHB Annual Customer Survey 2023

Dear Customers

RHB Banking Group believes in providing its valued customers with quality products and services. As one of RHB's distinguished customers, your relationship with the Bank is of utmost importance.

 

In line with the Bank's ongoing effort to improve its services and processes, RHB has commissioned an annual customer survey that will be administered by IPSOS Sdn Bhd.
 

Our appointed research company, IPSOS may be reaching out to you between 23 August 2023 and 13 October 2023 to conduct the market research on behalf of RHB Singapore.
 

As this survey is fully conducted online, you may receive an email from the following address: RHBAnnualCustomerSurvey2023@ipsosonline.com
 

We are grateful to have your support as this would allow us to better understand your requirements and subsequently ensure the right building blocks are in place to boost customers’ experience with RHB Singapore.
 

If you have any questions or concerns, please contact our Customer Contact Centre as listed on our website.

Aug 4, 2023
RHB Jurong East branch - We are back, even bigger and better!

We are thrilled to welcome you to our new RHB Jurong East branch from 28 Aug 2023.

We are just a few steps away from our previous location. Come visit us at:
131 Jurong Gateway Rd
#01-257 
S600131

Stay tuned for our exclusive promotions at Jurong East branch when our doors open! We look forward to serving you again soon.

To access online banking services, download the RHB Mobile SG app from the App Store or Google Play Store. For business accounts, our Reflex Internet Banking and Mobile Banking apps provide online banking convenience.

Jul 28, 2023
Paynow Services Temporarily Unavailable

[UPDATE: PayNow Services Have Resumed]

Thank you for your patience. PayNow services have now resumed.


Dear customers,

Please be informed that the Paynow services on RHB Reflex and RHB SG Mobile app are temporarily unavailable until further notice. We apologise for any inconvenience caused.

 
 
Jul 1, 2023
Revision to Premium Financing Board Rates

Revision to Premium Financing Board Rates (PI1, ULF, UR1, UR2, UR3)

Please be informed that with effect from 1 August 2023, the Bank’s premium financing Board Rates will be revised as per table below:

SGD Rate Code

Revised Board Rate

PI1,  ULF, UR1, UR2, UR3

4.20%

USD Rate Code

Revised Board Rate

PI1,  ULF, UR1, UR2, UR3

4.20%

Jun 14, 2023
Urgent ATM Service Maintenance

[Update as of 16 June 2023, 4:17pm]

Thank you for your patience. Our ATM services at our branches are up and running now. We apologise for any inconvenience caused.



Dear customers,

Our Automated Teller Machines (ATM) at all our branches and eLobbies are currently undergoing an urgent service maintenance. ATM services will not be available at the moment. We apologise for any inconvenience caused and will update you once ATM services are up.

To access banking services, you may do so on our RHB Mobile SG app (download on App Store or Google Play Store) or visit any of our branches islandwide for in-branch counter service during this period. Locate us on our website > RHB Singapore > Locate Us. For further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Jun 15, 2023
ATM SERVICE MAINTENANCE

Our Automated Teller Machines (ATM) at all our branches and eLobbies will be undergoing maintenance on 15 Jun 2023 (Thursday), from 9am to 12pm. ATM services will not be available during this period. We apologise for any inconvenience caused.

To access banking services, you may do so on our RHB Mobile SG app (download on App Store or Google Play Store) or visit any of our branches islandwide for in-branch counter service during this period. Locate us on our website > RHB Singapore > Locate Us. For further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Jun 30, 2023
REVISED MORTGAGE INTERNAL REFERENCE RATES

REVISED MORTGAGE INTERNAL REFERENCE RATES HC1, CR6, MR2, MR3, MR4, CR7 and MRR. 

 

The mortgage internal reference rates for the following Board Rates will be revised from 9 July 2023.

 

Please refer to the table below for details on the revisions:

Reference Rate

Current Interest Rate

Revised Interest Rate

Commercial Home plus (HC1)

5.75%

7.65%

Commercial Rate 6 (CR6)

4.68%

6.58%

Commercial Rate 7 (CR7)

3.90%

5.60%

Mortgage Rate 2 (MR2)

5.75%

6.45%

Mortgage Rate 3 (MR3)

4.50%

5.50%

Mortgage Rate 4 (MR4)

5.00%

5.50%

Mortgage Repricing Rate (MRR)

5.40%

5.75%


Revision to Personal Fees & Charges Effective 1 July 2023

Dear Valued Customer,

Please be informed that with effect from 1 July 2023, the following fees and charges under Personal Banking will be revised as follows:

Fees and Charges

Current Charges

With effect 01 July 2023

Account Charges

Early Account Closure Fee for Trio, Premier Plus, Personal Current Account

S$80

S$30

Cheque Charges

Outward Returned Cheque (SGD)

Outward Returned Cheque (US$)

Stop Payment (FCY)

 

S$10

US$10

US$20 per cheque

 

S$30

US$15

US$20 per cheque / USD30 per range

Currency Notes

Withdrawal and Depost

(Subject to Availability)

USD: 1% CILE

Other Currencies ( GBP / AUD / NZD / EUR / CAD / HKD / JPY ) : 1.5% CILE

1 % CILE OR 
 USD: USD20,
 GBP: GBP 10,
 AUD: AUD20
 NZD: NZD 30,
 EUR: EUR 15,
 CAD: CAD 30,
 HKD: HKD 200,
 JPY: JPY 2,000,
 Whichever is higher. 

Outward Remmitance

Cashiers' Order

 

Demand Draft*

*Only available for USD

 

US$10 / S$10

 

Issued in FCY / S$ against payment in S$:
AC holder
1/8% commission, minimum S$10, maximum S$100

Non-AC Holder
1/8% commission, minimum S$20, maximum S$100
 

Issued in FCY / S$ against payment in the same currency:
AC holder
1/8% commission, minimum S$10, maximum S$100

Non-AC Holder
1/8% commission, minimum S$20, maximum S$100

 

S$10 or equivalent

 

Withdrawal from SGD Account: 1/8%   commission (min S$10, max S$100) + Agent   fee (if applicable) + postage (if applicable)

 Withdrawal from FCY Account without   Foreign Exchange: 1/8% commission (min   S$10, max S$100) + 1/8 CILE (min S$10, max   S$100) + Agent Fee (if applicable) + postage   (if applicable)

 Withdrawal from FCY Account with Foreign   Exchange: 1/8% commission (min S$10, max   S$100) + Agent fee + postage (if applicable) 

Other Services

Outward Return GIRO

S$50

S$10

For assistance, please email us at rhbs.ibanksupport@rhbgroup.com or visit any RHB Branch (https://rhbgroup.com.sg/rhb/locate).  

Thank you for banking with us.

 

 

RHB Terms and Conditions Governing Accounts apply. Please visit https://rhbgroup.com.sg/rhb/terms-and-conditions for more details. 

Insured up to S$75k by SDIC.


We Just Need A Little More Time - RHB Jurong East Opening

We need a little more time to get ready for the opening of our RHB Jurong East branch, but we promise that good things come to those who wait! We’d like to apologise for the inconvenience caused and thank you in advance for your kind patience. We will keep you informed of the opening date of our new location soon.

New Location

131 Jurong Gateway Rd

#01-257 

Singapore 600131

To access online banking services, download the RHB Mobile SG app from the App Store or Google Play Store. For business accounts, Reflex Internet Banking and Mobile Banking apps provide online banking convenience.

 

May 30, 2023
System temporarily unavailable for RHB Mobile SG

[Edit] RHB Mobile SG is now available. We are truly sorry for the inconvenience caused.  

 

 

Dear customers,

Please be informed that RHB Mobile SG is temporarily unavailable until further notice due to system maintenance. We apologise for any inconvenience caused.

For further assistance regarding this announcement, please contact our customer service hotline at 800 601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

May 29, 2023
ATM SERVICE MAINTENANCE

The Bank’s Automated Teller Machines (ATM) at all our branches will be undergoing maintenance on 5 June 2023 (Monday), from 1pm to 2pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. For further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

May 24, 2023
Scheduled System Maintenance for RHB Mobile SG and REFLEX

Dear customers,

Please be informed that RHB Mobile SG, RHB Reflex and FAST transfers will not be available on the following date and time due to a scheduled system maintenance: Thursday, 25 May 2023, from 12:30am to 12:00pm (GMT+8). We apologise for any inconvenience caused.

For further assistance regarding this announcement, please contact our customer service hotline at 800 601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

May 1, 2023
Launch of SMS alerts from June 2023

As part of our efforts to improve our digital services and move towards more sustainable practices, we launched eAdvices in January 2023 to replace hardcopy advices. To further enhance our digital offerings, we are now launching SMS alerts.  SMS alerts will be sent in real-time to the mobile number which you have registered with us.

The following transactions on eligible account(s)* will be sent to you as SMS alerts from June 2023 onwards.

SMS

eAdvice

Transaction Type

Personal Account

Company Account

Personal Account

Company Account

Cash Deposit

?

?

Cash Withdrawal

?

Cash Cheque Withdrawal

?

?

Funds Transfer (Credit)

?

?

Fund Transfer (Debit)

?

?

Outward Cheque Clearing

?

?

Outward Cheque Return

?

?

Inward Cheque Clearing

?

?

Inward Cheque Return

?

?

Error Correction

?

?

Account Activation

?

?

Passport Expiring / Expired

?

Fixed Deposit Placement, Renewal and Withdrawal

?

?

Account Status changed to Dormant

?

?

*Eligible accounts: Current Account, Savings Account

As hardcopy advices will progressively be replaced by SMS alerts or eAdvices, please keep your contact details, including email address and mobile number, updated in our records to enjoy more digital services that will be rolled out over time. To update your contact details, download the Personal Details Update Form for Personal, or Account Info Update Form for Business.  Please mail the completed form to RHB Bank Berhad, Account Services Centre (ASC), 90 Cecil Street, #03-00, RHB Bank Building, Singapore 069531.

Should you require more information, please visit any of our branches or call our 24-hour Customer Contact Centre hotline at 1800 323 0100.

Thank you for banking with us.


Beware of fake Scamshield apps

Dear Valued Customer,

Beware of fake Scamshield apps. Scammers have been impersonating bank staff to get customers to download a fake Scamshield app through a web link. The fake app allows unauthorised transactions to be performed on phones. RHB will never send you any links to download third-party apps. Always download apps from official sources only.

Apr 30, 2023
Revision to Premier Plus Account Effective

Dear Valued Customer,

With effect from 1 May 2023, we will be increasing the deposit rates on Premier Plus Account. This rate revision is applicable for all existing and new customers. Please find the revised rates in the table below.

Premier Plus Current Account

Account Balance

Current Interest Rates (p.a)

Interest Rates Effective 01 May 2023 (p.a.)

First S$200,000

2.00%

2.00%

Next S$300,000

3.00%

3.00%

Next S$500,000

3.50%

4.00%

Above S$1,000,000

2.00%

2.00%

For assistance, please email us at rhbs.ibanksupport@rhbgroup.com or visit any RHB Branch (https://rhbgroup.com.sg/rhb/locate).  

Thank you for banking with us.

 

RHB Terms and Conditions Governing Accounts apply. Please visit https://rhbgroup.com.sg/rhb/terms-and-conditions for more details. 

Insured up to S$75k by SDIC.

Apr 23, 2023
Scheduled System Maintenance for RHB Mobile SG and REFLEX

Dear customers,

RHB Mobile SG and REFLEX will not be available for use on Sunday, 23 April 2023, from 1:00am to 06:30am (GMT+8) due to a scheduled system maintenance.

We apologise for any inconvenience caused. If you require urgent assistance, please contact our 24-hour Customer Contact Centre at 1800 323 0100 (local) or +603 9145 1388 (if you are overseas).

Apr 15, 2023
Scheduled System Maintenance for RHB Mobile SG and REFLEX

Dear customers,

RHB Mobile SG and REFLEX will not be available on Saturday, 15 April 2023, from 12:30am to 08:30am (GMT+8) due to a scheduled system maintenance.

We apologise for any inconvenience caused. If you require urgent assistance, please contact our 24-hour Customer Contact Centre at 1800 323 0100 (local) or +603 9145 1388 (if you are overseas).


RHB Jurong East - We are moving to a larger space next door

RHB Jurong East Branch will be closed from 15 April 2023 to prepare for our relocation to a bigger space next door. We will keep you informed of the opening date of our new location.

ATM and Cheque Deposit services will not be available during the period of closure. We apologise for any inconvenience caused and look forward to bringing you a new banking experience.

To access online banking services, download the RHB Mobile SG app from the App Store or Google Play Store. For business accounts, Reflex Internet Banking and Mobile Banking apps provide online banking convenience.

Apr 1, 2023
Revision of interest rates for SGD & USD Quad+ Current Account

Please be informed of the following interest rates revision for SGD & USD BizPower Quad+ Current Account with effect from 1 April 2023.

SGD BizPower Quad+ Current Account

Deposit Balance Amount

Interest Rate  p.a. (wef 1 April 2023)

First $1,000,000*

0.80%

Above $1,000,000 to $3,000,000

2.08%

Remaining balance above $3,000,000

0.30%

The above is applicable to both new and existing customers.

*Minimum daily average balance of SGD 30,000 to qualify for interest

USD BizPower Quad+ Current Account

Deposit Balance Amount

Interest Rate  p.a. (wef 1 April 2023)

From $0 and above*

0.68%

The above is applicable to both new and existing customers.

*Minimum daily average balance of USD 30,000 to qualify for interest

Revision of Minimum Average Daily Balance for SGD & USD Quad+ Current Account

 

There will also be a revision to the minimum average daily balance feature of our BizPower Quad+ Current Account (SGD and USD) with effect from 1 May 2023.

SGD BizPower Quad+ Current Account

Existing Minimum Average Daily Balance

Revised Minimum Average Daily Balance (wef 1 May 2023)

S$ 20,000

S$ 30,000

The above is applicable to both new and existing customers.

USD BizPower Quad+ Current Account

Existing Minimum Average Daily Balance

Revised Minimum Average Daily Balance (wef 1 May 2023)

US$ 20,000

US$ 30,000

The above is applicable to both new and existing customers.

For more information, please visit our website at https://rhbgroup.com.sg/rhb/business/deposits. You may also contact your relationship manager or call our Customer Contact Centre at 1800 323 0100.

Thank you.

 

Yours Sincerely,
RHB Bank Berhad

Apr 8, 2023
ATM Service not Available at Katong e-Lobby on 8 Apr 2023

Katong e-Lobby will be undergoing a power shutdown for upgrading works on 8 April 2023 (Saturday), 9am to 11am. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. For further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Mar 20, 2023
Revision to Foreign Currency Account Effective 20 March 2023

Dear Valued Customer

 

With effect from 20 March 2023, deposit rates on the Foreign Current Account for United States Dollar (USD), British Pound (GBP), Australian Dollar (AUD), New Zealand Dollar (NZD) and Euro (EUR) will be revised. The revised rates are detailed in the table below and are applicable to all existing and new customers.

Current Foreign Currency Account

Revised Foreign Currency Account Rates
(effective 20 March 2023)

Currency

Interest Rates (p.a.)

Interest Rates (p.a.)

USD

0%

2.50%

GBP

0%

1.00%

AUD

0%

1.00%

NZD

0%

1.00%

EUR

0%

1.00%

For assistance, please email us at rhbs.ibanksupport@rhbgroup.com or visit any RHB Branch (https://rhbgroup.com.sg/rhb/locate).  
 
Thank you for banking with us.

 

RHB Terms and Conditions Governing Accounts apply. Please visit https://rhbgroup.com.sg/rhb/terms-and-conditions for more details. Foreign currency deposits, dual currency investments, structured deposits and other investment products are not insured by SDIC.

Mar 15, 2023
ATM Service Not Available at Parkway Branch on 22 Mar 2023

Please be informed that the Bank’s Automated Teller Machine (ATM) at Parkway branch will be undergoing a power shutdown for upgrading works on 22 March (Wednesday), 6pm to 9pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. For further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

 
Mar 6, 2023
ATM Service Not Available at Parkway Branch on 9 Mar 2023 and Katong e-Lobby on 10 Mar 2023

Please be informed that the following Automated Teller Machines (ATM) will be undergoing maintenance on the following dates. ATM services will not be available during this period.

•Parkway Branch – 9 Mar 2023 (Thu), 9am to 12pm

•Katong  e-Lobby – 10 Mar 2023 (Fri), 10am to 1pm

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. For further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Feb 27, 2023
ATM Service Not Available at Katong e-Lobby on 4 Mar 2023

Our Katong e-Lobby will be undergoing a power shutdown for upgrading works on 4 March 2023 (Saturday), 9am to 5pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. For further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

 

ATM Service Maintenance on 3 Mar 2023

The Bank’s Automated Teller Machines (ATM) at all our branches will be undergoing maintenance on 3 Mar 2023 (Friday), from 1pm to 2pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. For further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Feb 10, 2023
Revised Premium Financing Board Rates (PI1, ULF, UR1, UR2, UR3)

Revised Premium Financing Board Rates (PI1, ULF, UR1, UR2, UR3)

Please be informed that with effect from 1 April 2023, the Bank’s premium financing Board Rates will be revised as per table below:

SGD Rate Code

Revised Board Rate

PI1,  ULF, UR1, UR2, UR3

4.00%

USD Rate Code

Revised Board Rate

PI1,  ULF, UR1, UR2, UR3

5.00%

Feb 6, 2023
ATM SERVICE NOT AVAILABLE AT JURONG EAST BRANCH ON 9 FEB 2023 AND ORCHARD PREMIER CENTRE ON 10 FEB 2023

Please be informed that the following Automated Teller Machines (ATM) will be undergoing maintenance on the below dates. ATM services will not be available during this period.

 

•Jurong East Branch – 9 Feb 2023 (Thu), 9am to 12pm

•Orchard Premier Centre – 10 Feb 2023 (Fri), 11am to 2pm

 

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Feb 1, 2023
FAQ Retail Transition from SIBOR to SORA

RHB SINGAPORE – Frequently Asked Questions on SIBOR Transition to SORA 

1. I currently have a property loan referencing SIBOR. How does the discontinuation of SIBOR affect my property loan? 

As SIBOR will be discontinued on 31 December 2024, the switch out of SIBOR loans is necessary to avoid inconvenience to our customers by any possible disruption to your loan when the SIBOR ceases, e.g. interest on the loan cannot be computed.

2. Can I choose not to switch out of my property loan referencing SIBOR? Should I convert now or wait for the SIBOR-SORA Conversion Package (“SIBOR-SCP”)? If I switch out to a prevailing loan package now, will I be able to switch to the SIBOR-SCP to be announced in Q3 2023?

Customers are encouraged to assess from the suite of loan packages available at the point in time which you are ready to switch out from your existing SIBOR retail loan and select one which best meets your needs.

Please note that once you have switched out of your SIBOR-based loan to a prevailing loan package, you will not be able to switch to a SIBOR-SCP. The SIBOR-SCP will only be offered to customers, who at the point of the SIBOR-SCP’s introduction, still have retail loans that are referencing SIBOR.

3. Would I be charged any fees for making a switch now? 

As part of the industry-wide initiative to facilitate customers to switch out of their SIBOR-based retail loan early, RHB is offering a one-time fee-free switch to any prevailing packages offered by us from 1 February 2023. This includes waivers of all conversion-related fees, e.g. repricing fees, administrative fees. Please take note that wavier of fees are only applicable to repricing customers. 

 

Specific Scenario FAQ

Scenario

Response

Customer loan is out of lock-in period and not bound by any subsidies

(such as legal or valuation subsidies)

One-time fee-free switch to any prevailing package is provided.

Customer loan is still within subsidies clawback period

e.g. within 3 years from date of loan disbursement.

One-time fee-free switch to any prevailing package is provided.

You need not repay the subsidies received under your current loan by switching to any prevailing packages. However, the clawback period of your subsidies will be carried through to your re-priced loan. If you decide to redeem your loan, the clawback of all subsidies will apply.

If the prevailing loan comes with a separate clawback period (e.g. 3 years), this will run concurrently with the clawback period that was ported over from the SIBOR loan (e.g. 1 year).

Please note that the clawback period is independent of the lock-in period of the new loan, i.e. one does not impact the other.

Customer loan is still within lock-in period subject to redemption fees

 

e.g. within 3 years from date of loan disbursement.

One-time fee-free switch to any prevailing package is provided.

 

There will be no prepayment fees charged by switching to any prevailing packages. However, if you decide to redeem your loan, the prepayment fees will apply.

 

If the prevailing loan comes with a fresh lock-in period (e.g. 3 years), the customer will only be subject to this fresh lock-in period, even if he is still within the lock-in period of his SIBOR loan.

 

Please note that the clawback period is independent of the lock-in period of the new loan, i.e. one does not impact the other.

Customer loan is still undisbursed/partial disbursed.

One-time fee-free switch to any prevailing package is provided.

 

There will be no prepayment or cancellation fees charged for this switch.

 

However, if you decide to redeem your loan, the prepayment fees will apply.

4. Will I be subject to re-computation of the Total Debt Servicing Ratio (TDSR), Loan-To-Value (LTV), and Mortgage Servicing Ratio (MSR) requirements when I switch from my SIBOR loan to an alternate package offered by the same bank? 

As this is an industry-wide exercise, MAS will not require financial institutions to re-compute the TDSR, LTV, and MSR requirements for affected customers (including investment property loan borrowers) making the switch with the same financial institution. This is a one-time exception to facilitate customers’ switch to alternative loan packages offered by each bank. 

If you initiate a refinancing of your property loan with another financial institution, you will be subject to the prevailing property loan rules (e.g. TDSR, LTV, and MSR). However, you should check with that financial institution if you are eligible for any of the existing exemptions that are provided. For example, currently, borrowers are exempted from TDSR when refinancing their owner-occupied property loans.

5. Will I be subject to re-computation of TDSR if I switch out to a prevailing loan package and at the same time: 

(i) apply for a (new or additional) mortgage withdrawal loan, 

(ii) request for the loan tenure to be extended 

For request(s) other than the switching out of your SIBOR-based loan to a prevailing loan package, you would be subject to credit assessment and thus, the re-computation of TDSR shall apply. Please inform us if you have requests beyond package switching.

Home and Property Loans | RHB Singapore

Jan 25, 2023
Maintenance Work In Progress At Jalan Besar e-Lobby

ATM services at Jalan Besar E-lobby will not be available from 31 Jan to 20 Feb 2023 due to maintenance work. We will resume service on 21 Feb 2023 (Tuesday).

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.


ATM SERVICE NOT AVAILABLE - 30 JAN 2023 TO 31 JAN 2023

Please be informed that the Bank’s Automated Teller Machine (ATM) at Parkway branch will be undergoing a power shutdown for electricity upgrading works on 30 January (Monday), 5pm to 31 January (Tuesday), 10am. ATM services will not be available during this period.

 

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Jan 9, 2023
Early Branch Closure ? 2pm, 21 Jan 2023 (Sat)

Orchard Premier Centre and Parkway Branch will close early at 2pm on Lunar New Year’s Eve, 21 Jan 2023 (Sat). We will remain closed on Sunday and the Public Holidays on Monday and Tuesday.

Regular business hours will resume on 25 Jan 2023 (Wed). We look forward to serving you.

Jan 2, 2023
Lunar New Year Notes Exchange

Our Lunar New Year new notes exchange and red packets for RHB customers will be available from 7 Jan 2023.

 

Customers may visit any of our branches for the exchange during banking hours. Please take note:

•Exchanges will be performed on a  first-come-first-served basis while stocks last

•Elderly customers aged 60 and above, and persons with special needs will receive priority in the first banking hour of each respective branch 

 

Premier Banking and Business Banking customers may make a reservation with your Relationship Manager for the exchange. Collection of the notes is strictly by appointment only

 

Thank you. 

Dec 31, 2022
Service for mobile fund transfer restored

Dear customers, thank you for your patience. Our service for mobile fund transfers has been restored. We apologise for any inconvenience caused by the disruption.


IMPORTANT: Intermittent issues for mobile fund transfers

Dear customers,

Some RHB Mobile users might be experiencing intermittent issues when performing fund transfers to other banks. We are looking into this issue and apologise for any inconvenience caused. We will update once the issue is fully rectified. In the meantime, you may visit the nearest RHB Bank branch or ATM if you need to perform a payment transfer urgently. For branch locations and opening hours, please visit: https://rhbgroup.com.sg/rhb/locate Kindly note that our Orchard and Parkway branches will be closing early at 2pm today (31 Dec).

Corporate customers may also wish to explore using MEPS in Reflex as an alternative. We seek your patience and understanding as we resolve this. Thank you.

Dec 26, 2022
Parkway Branch Early Closure ? 2pm, 31 Dec 2022 (Sat)

Parkway Branch will close early at 2pm on New Year’s Eve, 31 Dec 2022.

Regular business hours will resume on 3 Jan 2023. We look forward to serving you.


Orchard Premier Centre Early Branch Closure ? 2pm, 31 Dec 2022 (Sat)

Orchard Premier Centre will close early at 2pm on New Year’s Eve, 31 Dec 2022.

Regular business hours will resume on 3 Jan 2023. We look forward to serving you.

Dec 21, 2022
BRINGING YOU A NEW BANKING EXPERIENCE AT CECIL BRANCH

Dear valued customers

We are excited to share that our newly renovated Cecil Branch is opening on 9 Jan 2023 and Premier Centre on 17 Jan 2023! We are ready to serve you back at 90 Cecil Street, RHB Building, Singapore 069531.

Banking Hours: Mondays – Fridays: 9am – 4pm, closed on Saturdays, Sundays & Public Holidays

Our last day of operations at our temporary location at Sim Lim Tower will be on 5 Jan 2023.

Dec 14, 2022
ATM SERVICE MAINTENANCE ON 19 AND 20 DEC 2022

Please be informed that the following Automated Teller Machines (ATM) will be undergoing maintenance on the below dates. ATM services will not be available during this period.

•Jurong East Branch – 19 Dec 2022 (Mon), 9am to 12pm

•Orchard Premier Centre – 20 Dec 2022 (Tue), 11am to 2pm

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Dec 1, 2022
Launch of eAdvices

Update Your Contact Details as We are going Paperless with eAdvices from January 2023

As part of our efforts to enhance our digital services and move towards more sustainable practices, we are going paperless by switching to eAdvices.  An eAdvice is an electronic version of the advice that you have been receiving from us.  The eAdvice will be sent in a password-protected PDF format to the email address in which you have registered with us.

The following transactions on eligible account(s)* will be sent to you as eAdvices via email from January 2023 onwards.

*Eligible accounts: Current Account, Savings Account, Fixed Deposit Account

Transaction Type

Personal Account*

Company Account

Cash Cheque Withdrawal

?

Fixed Deposit Placement, Renewal and Withdrawal

?

?

Cheque Deposit

?

Outward Cheque Return

?

Inward Cheque Clearing

?

Inward Cheque Return

?

Account Status changed to Dormant

?

?

*Personal account holders will continue to receive hardcopy advices for all other transactions.  These hardcopy advices will be replaced with SMS notifications in the 2nd quarter of 2023.  A further notice will be sent for the launch of SMS notifications next year.

As we will progressively cease hardcopy advices mailed to you, please keep your contact details, including email address and mobile number, updated with us in order to receive electronic notifications and to enjoy more digital services that will be rolled out over time.

To update your contact details, download the Personal Details Update Formfor Personal, or Account Info Update Form for Business.  Please mail the completed form to RHB Bank Berhad, Account Services Centre (ASC), 90 Cecil Street, #04-00, RHB Bank Building, Singapore 069531.

Should you require more information, please visit any of our branches or call our 24-hour Customer Contact Centre hotline at 1800 323 0100. 

Thank you for banking with us.


ATM SERVICE MAINTENANCE 08 DEC 2022

Please be informed that the Bank’s Automated Teller Machines (ATM) at all our branches will be undergoing maintenance on 08 Dec 2022 (Thursday), from 1pm to 2.30pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.


REVISION TO BUSINESS FINANCING RATES (BFR)

REVISION TO BUSINESS FINANCING RATES (BFR)

The Business Financing Rate (BFR) will be revised with effect from 3 January 2023.

 Please refer to the table below for details on the revisions: -

Reference Rate

Current Interest Rate

Revised Interest Rate

Business Financing Rate (BFR)

5.68%

6.68%

Nov 23, 2022
REVISED MORTGAGE INTERNAL REFERENCE RATES

REVISED MORTGAGE INTERNAL REFERENCE RATES MRR, MR7, CR3, CRR and MBR

 

The mortgage internal reference rates for the following Board Rates will be revised from 23 December 2022.

 Please refer to the table below for details on the revisions: -

Reference Rate

Current Interest Rate

Revised Interest Rate

Commercial Rate 3 (CR3)

4.68%

5.68%

Malaysia Property Board Rate (MBR)

6.00%

7.00%

Mortgage Repricing Rate (MRR)

3.90%

5.40%

Commercial Repricing Rate (CRR)

3.90%

5.20%

Mortgage Rate 7 (MR7)

4.45%

5.70%

Nov 16, 2022
Revision to High Yield Savings Plus Account and Premier Plus Account Effective 1 December 2022

Dear Valued Customer,

 

With effect from 1 December 2022, we will be increasing the deposit rates on Premier Plus Account and High Yield Savings Plus Account across all deposit tiers. This rate revision is applicable for all existing and new customers. Please find the revised rates in the table below.

High Yield Savings Plus Rates

Account Balance

Current Interest Rates (p.a)

Interest Rates Effective 01 December 2022 (p.a.)

First S$50,000

1.20%

1.50%

Next S$25,000

1.30%

1.60%

Next S$25,000

1.40%

1.80%

Above S$100,000

1.50%

2.00%

Premier Plus Rates

Account Balance

Current Interest Rates (p.a)

Interest Rates Effective 01 May 2023 (p.a.)

First S$200,000

1.50%

2.00%

Next S$300,000

2.00%

3.00%

Next S$500,000

2.50%

3.50%

Above S$1,000,000

1.50%

2.00%

For assistance, please email us at rhbs.ibanksupport@rhbgroup.com or visit any RHB Branch (https://rhbgroup.com.sg/rhb/locate).  

 

Thank you for banking with us.

 

RHB Terms and Conditions Governing Accounts apply. Please visit https://rhbgroup.com.sg/rhb/terms-and-conditions for more details. 

Insured up to S$75k by SDIC.

Nov 9, 2022
ATM SERVICE MAINTENANCE ON 13 NOV 2022

Please be informed that the Bank’s Automated Teller Machine (ATM) at all our branches will be undergoing maintenance on  Sunday, 13 November 2022 from 1:00am to 9:00am.

ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100.

Thank you.


RHB Mobile SG Temporarily Unavailable

Dear customer, 

 

Please be informed that RHB Mobile SG is temporarily unavailable until further notice.

 

 We apologise for any inconvenience caused.

Nov 3, 2022
Orchard Premier Centre and Parkway Branch Early Closure 4pm Thursday 10 Nov 2022

Orchard Premier Centre and Parkway Branch willclose early at 4pm on Thursday, 10 Nov 2022 for a staff event.

 

Regular business hours will resume on Friday, 11 Nov 2022 and we look forward to serving you. Thank you.

 
Oct 25, 2022
Revision to Premium Financing Board Rates

Revision to Premium Financing Board Rates (PI1, ULF, UR1, UR2, UR3)

Please be informed that with effect from 1 December 2022, the Bank’s premium financing Board Rates will be revised as per table below:

SGD Rate Code

Revised Board Rate

PI1,  ULF, UR1, UR2, UR3

3.80%

USD Rate Code

Revised Board Rate

ULF, UR1, UR2, UR3

4.20%

Oct 14, 2022
REVISION TO MORTGAGE INTERNAL REFERENCE RATES MR7

REVISION TO MORTGAGE INTERNAL REFERENCE RATES MR7

The mortgage internal references rates for Mortgage Rate 7 (MR7) will be revised from 15 November 2022.

 Please refer to the table below for details on the revisions: -

 

Reference Rate

Current Interest Rate

Revised Interest Rate

Mortgage Rate 7 (MR7)

3.50%

4.45%

Oct 10, 2022
ATM Service Maintenance on 13 October 2022

Please be informed that Katong Automated Teller Machine (ATM)  has resumed service on 14 Oct 2022.

 We apologise for any inconvenience caused.

Oct 3, 2022
RHB Annual Customer Survey 2022

Dear customers,

 

In line with the Bank's ongoing effort to improve its services and processes, RHB Singapore has commissioned an annual customer survey that will be administered by IPSOS Sdn Bhd. Our appointed research company, IPSOS may be reaching out to you between 14 October 2022 and 9 December 2022 to conduct the market research on behalf of RHB Singapore.

 

As this survey is fully conducted online, you may receive an email from the following address: RHBAnnualCustomerSurvey2022@ipsosonline.com.

 

We are grateful to have your support as this would allow us to better understand your requirements and subsequently ensure the right building blocks are in place to boost customers’ experience with RHB Singapore.

 

If you have any questions or concerns, please contact our Customer Contact Centre as listed on our website.

Sep 22, 2022
ATM SERVICE NOT AVAILABLE - Jalan Besar and Jurong East (22 Sep 2022)

Please be informed that Jalan Besar and Jurong East Automated Teller Machines (ATM)  has resumed service on 22 Sep 2022.

 

We apologise for any inconvenience caused.

 

Sep 19, 2022
ATM SERVICE MAINTENANCE - 21 Sep 2022

Please be informed that the Bank’s Automated Teller Machines (ATM) at all our branches will be undergoing maintenance on 21 Sep 2022 (Wednesday), from 3pm to 4pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Sep 12, 2022
ATM SERVICE MAINTENANCE - 16 Sep 2022

Please be informed that the Bank’s Automated Teller Machines (ATM) at all our branches will be undergoing maintenance on 16 Sep 2022 (Friday), from 3pm to 4pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Aug 29, 2022
Revision to High Yield Savings Plus Account and Premier Plus Account Effective 1 September 2022

Dear Valued Customer,

 

With effect from 1 September 2022, we will be increasing the deposit rates on Premier Plus Account and High Yield Savings Plus Account across all deposit tiers. This rate revision is applicable for all existing and new customers. Please find the revised rates in the table below.

High Yield Savings Plus Rates

Account Balance

Current Interest Rates (p.a)

Interest Rates Effective 01 December 2022 (p.a.)

First S$50,000

0.30%

1.20%

Next S$25,000

0.40%

1.30%

Next S$25,000

0.50%

1.40%

Above S$100,000

0.20%

1.50%

Current Premier Plus Rates

Account Balance

Interest Rates (p.a)

Below S$200,000

0.08%

S$200,000 to S$3,000,000

0.48% on whole balance up to S$3,000,000

Above S$3,000,000

0.08%

Revised Premier Plus Rates Effective 1 September 2022

Account Balance

Interest Rates (p.a)

First S$200,000

1.50%

Next S$300,000

2.00%

Next S$500,000

2.50%

Above S$1,000,000

1.50%

For assistance, please email us at rhbs.ibanksupport@rhbgroup.com or visit any RHB Branch (https://rhbgroup.com.sg/rhb/locate).  

 

Thank you for banking with us.

 

RHB Terms and Conditions Governing Accounts apply. Please visit https://rhbgroup.com.sg/rhb/terms-and-conditions for more details. 

Insured up to S$75k by SDIC.

Aug 24, 2022
ATM SERVICE NOT AVAILABLE - Jurong 27 Aug 2022

Please be informed that the Bank’s Automated Teller Machine (ATM) at Jurong East branch will be undergoing an annual power shutdown on 27 August 2022 (Saturday),  from 1pm to 5pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Aug 15, 2022
REVISION TO MORTGAGE INTERNAL REFERENCE RATES MRR and CRR

REVISION TO MORTGAGE INTERNAL REFERENCE RATES MRR and CRR

The mortgage internal reference rates for Mortgage Repricing Rate (MRR) and Commercial Repricing Rate (CRR) will be revised from 15 September 2022.

 Please refer to the table below for the revised rates: -

 

Reference Rate

Current Interest Rate

Revised Interest Rate

Mortgage Repricing Rate (MRR)

3.00%

3.90%

Commercial Repricing Rate (CRR)

3.00%

3.90%

Aug 8, 2022
ATM SERVICE MAINTENANCE ON 10 AUGUST 2022 AT ORCHARD PREMIER CENTRE

Please be informed that our Automated Teller Machine (ATM) at Orchard Premier Centre has resumed service on 11 August 2022.

Thank you for your patience and we apologise for any inconvenience caused.


ATM Service Not Available at Katong e-Lobby on 13 August 2022

Please be informed that Katong e-Lobby is having an annual electrical power shutdown on 13 August 2022 (Saturday). ATM service will not be available from 9.00 am to 2.00pm.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Aug 1, 2022
ATM SERVICE MAINTENANCE ON 3 AUG 2022

Please be informed that the Bank’s Automated Teller Machine (ATM) at all our branches will be undergoing maintenance on 3 August 2022 (Wednesday),  from 2pm to 4pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.


Revision To Mortgage Internal Reference Rates HH1 HP1 and CR7

REVISION TO MORTGAGE INTERNAL REFERENCE RATES HH1, HP1 and CR7

The mortgage internal reference rates for HDB Home Plus 1 (HH1), Home Plus 1 (HP1) and Commercial Rate 7 (CR7) will be revised from 1 September 2022.

Please refer to the table below for the revised rates: -

Reference Rate

Current Interest Rate

Revised Interest Rate

HDB Home Plus 1 (HH1)

5.75%

6.35%

Home Plus 1 (HP1)

5.75%

6.65%

Commercial Rate 7 (CR7)

3.00%

3.90%


Permanent Closure of Tai Seng Branch

As part of RHB Singapore’s strategic branch network refresh, the Tai Seng branch will cease operations from 1 September 2022.

No action is required from customers who have account(s) opened at this branch. There will be no change to your account numbers. 

Customers may continue to bank with us via our RHB Mobile SG and RHB Reflex apps, or visit us at our other branches located islandwide (https://rhbgroup.com.sg/locate).

We apologise for any inconvenience caused and will keep you informed of upcoming new branch locations.

Should you require more assistance, please call our 24-hour Customer Contact Centre.

Thank you.


Temporary Closure of RHB Cecil Branch for Renovation

Our Cecil branch will be temporarily closed for renovation works from 29 Aug – January 2023.

You may visit any of our branches islandwide:

Cecil Branch - Temporarily relocated to Sim Lim Tower

10 Jalan Besar
Sim Lim Tower
#01-03
Singapore 208787

Counter Service Hours:
Mon – Fri: 9am – 4pm
Sat, Sun & PH: Closed

Orchard Premier Centre (For Personal Account Services Only)

321 Orchard Road
Orchard Shopping
Centre Level 2
Singapore 238866

Financial Advisory:
Mon – Sat: 11am – 7pm

Counter Service Hours:
Mon – Fri: 11am – 6pm
Sat: 11am – 3pm
Sun & PH: Closed

Jurong East Branch

Blk 131 Jurong
Gateway Road
#01-265
Singapore 600131

Counter Service & Financial Advisory Hours:
Mon – Fri: 9am – 4pm
Sat: 9am – 12pm
Sun & PH: Closed

Parkway Branch

80 Marine Parade
Parkway Parade
#B1-83B
Singapore 449269

Financial Advisory:
Mon – Fri: 10am – 6pm
Sat: 10am – 4pm

Counter Service Hours:
Mon – Fri: 10am – 5pm
Sat: 10am – 2pm
Sun & PH: Closed

We apologise for any inconvenience caused and will keep you informed of the reopening of Cecil Branch.

For more information or assistance, please call our 24-hour Customer Contact Centre.

Thank you.


ATM Service Maintenance on 10 Aug 2022

Please be informed that the Bank’s Automated Teller Machine (ATM) at all our branches will be undergoing maintenance on 10 August 2022 (Wednesday) from 1am to 5am. ATM services will not be available during this period.

 

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Jul 18, 2022
Maintenance Work In Progress At Katong e-Lobby From 25 July To 10 August 2022

ATM service will not be available at Katong e-Lobby from 25 July to 10 August 2022 due to maintenance work. We will resume service on 11 August 2022 (Thursday).

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Jul 11, 2022
ATM Service Not Available at Jurong East 15 July 2022

Please be informed that Jurong East Automated Teller Machine (ATM)  has resumed service on 16 July 2022.

 

We apologise for any inconvenience caused.


ATM SERVICE MAINTENANCE ON 14-15 July 2022

Please be informed that the Bank’s Automated Teller Machine (ATM) at all our branches will be undergoing maintenance from 14 July 2022 (Thursday), 11:30pm to 15 July 2022 (Friday), 5:30am. ATM services will not be available during this period.

 

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.


ATM SERVICE MAINTENANCE ON 14 JULY 2022

Please be informed that the Bank’s Automated Teller Machine (ATM) at Jurong East, Jalan Besar and Tai Seng branches will be undergoing maintenance on 14 July 2022 (Thursday) from 1am to 5am. ATM services will not be available during this period.

 

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Jul 6, 2022
ATM SERVICE MAINTENANCE ON 9 JULY 2022

Please be informed that the Bank’s Automated Teller Machine (ATM) at all our branches will be undergoing maintenance on 9 July 2022 (Saturday), from 11:30pm to 10 July 2022 (Sunday), 5:30pm. ATM services will not be available during this period.

 

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Jul 4, 2022
Parkway Branch Opening

Dear valued customer

 

We are delighted to share that our Parkway branch is opening on 27 July 2022! Strategically located in Parkway Parade, our newest branch will enable us to better serve all our customers across Premier, Personal and Business Banking.

 

You can expect the following banking services at our Parkway branch: counter teller service, account opening, deposits, financing solutions, insurance and investment advisory, ATM and cheque deposits.  

 

Address:
RHB Parkway Branch
80 Marine Parade Road
Parkway Parade
#B1-83B
Singapore 449269

 

Banking Hours: Mondays – Fridays: 10am – 6pm, Saturdays: 10am - 4pm, closed on Sundays & Public Holidays

 

Counter Service Hours: Mondays - Fridays: 10am - 5pm, Saturdays: 10am - 2pm, closed on Sundays & Public Holidays

 

ATM service is available daily from 6am to 11pm.

 

For quick and easy solutions for your banking needs, download our RHB Mobile SG app from the Apple App Store or Google Play Store. For business accounts, Reflex Internet Banking and Mobile Banking app provide online convenience for your banking needs.        

 

For more information or assistance, please visit the RHB Singapore website or call our 24-hour Customer Contact Centre at 1800 323 0100.

 


ATM Scheduled Maintenance at Cecil Street Branch

Please be informed that Cecil Street Automated Teller Machine (ATM) underwent an urgent maintenance on 7 July 2022 and has resumed service on 8 July 2022.

We apologise for any inconvenience caused.


ATM Service Maintenance on 7 July 2022

Please be informed that the Bank’s Automated Teller Machine (ATM) at all our branches will be undergoing maintenance on 7 July 2022 (Thursday) from 1:00am to 5:00am. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Jul 4, 2022
ATM Scheduled Maintenance at Cecil Street Branch

Please be informed that Cecil Street Automated Teller Machine (ATM) underwent an urgent maintenance on 7 July 2022 and has resumed service on 8 July 2022.

We apologise for any inconvenience caused.

Jun 15, 2022
REVISION TO MORTGAGE INTERNAL REFERENCE RATES MR7

REVISION TO MORTGAGE INTERNAL REFERENCE RATES MR7

The mortgage internal references rates for Mortgage Rate 7 (MR7) will be revised from 15 July 2022.

 Please refer to the table below for details on the revisions: -

 

Reference Rate

Current Interest Rate

Revised Interest Rate

Mortgage Rate 7 (MR7)

3.00%

3.50%

Jun 6, 2022
ATM SERVICE MAINTENANCE ON 10 JUNE 2022

Please be informed that the Bank’s Automated Teller Machine (ATM) at all our branches will be undergoing maintenance on 10 June 2022 (Friday) from 1:00am to 5:00am. ATM services will not be available during this period.

We apologise for any inconveniences caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100.


ATM Service Maintenance on 9 June 2022

Please be informed that the Bank’s Automated Teller Machine (ATM) at all our branches will be undergoing maintenance on 9 June 2022 (Thursday) from 2:00pm to 3:00pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Jun 1, 2022
Scheduled Maintenance for RHB Mobile SG on 4 June 2022

Please be informed that RHB Mobile SG will not be available for use on the following date and time due to a scheduled system maintenance:

  • Saturday, 4 June 2022, from 01:00am to 05:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

 
May 9, 2022
Scheduled Maintenance for ATM on 13 May 2022 (Friday) from 8:00pm to 11:00pm

Please be informed that our Automated Teller Machine (ATM) at all branches will be undergoing maintenance on 13 May 2022 (Friday) from 8:00pm to 11:00pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

 
Apr 11, 2022
Scheduled Maintenance for ATM

Please be informed that our Automated Teller Machine (ATM) will be undergoing maintenance on 13 April 2022 (Wednesday) from 2:00pm to 2:30pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store, or visit any of our branches islandwide. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Apr 4, 2022
Revised Cheque Book Postage Charges with Effect 25 April 2022

Please note that cheque book postage charges will be revised with effect from 25 April 2022.

Prior to 25 April 2022

With effect 25 April 2022

Normal Mail

Free

Free

Registered Mail

S$5

S$5

Urgent Mail

(Delivered by next working day)

S$20

S$25

Courier Service

(Delivered by the 4th working day)

NA

S$20

Should you require any assistance regarding this announcement, please contact our customer service hotline at 1800-323-0100. 

Thank you for banking with us. 

Mar 31, 2022
Revised Terms and Conditions Governing Accounts with effect from 31 March 2022

Please note that the terms and conditions governing accounts will be revised with effect from 31 March 2022.

To view our revised terms, please click on the following link: Terms and Conditions Governing Accounts. 

Should you require any assistance regarding this announcement, please contact our customer service hotline at 1800-323-0100. 

Thank you for banking with us. 


Closure of Jalan Besar Branch

Our Jalan Besar branch will cease operations on 30 April 2022 after branch banking hours at 12pm. 

No action is required from customers who have account(s) opened at this branch. There will be no change to the account numbers with this branch closure. 

Customers may continue to bank with us via our RHB Mobile SG and RHB Reflex apps, or visit us at our other branches located islandwide.

To locate our branches, please visit https://rhbgroup.com.sg/locate for more details.

We apologise for any inconvenience caused and will keep you informed of upcoming new branch locations.

Should you require more assistance, please call our 24-hour Customer Contact Centre at 1800 323 0100

Mar 1, 2022
RHB Bank Singapore Best Execution Policy For Capital Market Products

Pursuant to the Notice on the Execution of Customers’ Orders (SFA 04-N16) and accompanying Guidelines (SFA 04-G10) issued by the Money Authority of Singapore, RHB Bank Berhad Singapore is required to establish a written policy on the:

  1. placement and/or execution of customers’ orders on the best available terms, and
  2. placement and/or execution of comparable customers’ orders in accordance with the time of receipt of such orders. 

This will take effect from 3 March 2022. Please refer to RHB Bank Singapore’s Best Execution Policy for Capital Market Products for more details.


Closure of Bukit Timah Branch

RHB Singapore will be closing our Bukit Timah Branch. The branch will cease operations on 31 March 2022 after branch banking hours at 4pm. 

No action is required from customers who have account(s) opened at this branch. There will be no change to the account numbers with this branch closure. 

Customers may continue to bank with us via our RHB Mobile SG and RHB Reflex apps, or visit us at our other branches located islandwide.

We apologise for any inconvenience caused and will keep you informed of upcoming new branch locations.

To locate our branches, please visit https://rhbgroup.com.sg/locate for more details.

Should you require more assistance, please call our 24-hour Customer Contact Centre at 1800 323 0100.

Jan 17, 2022
Scheduled Maintenance for RHB Mobile SG on 21 and 23 January 2022

Please be informed that RHB Mobile SG will not be available for use on the following date and time due to a scheduled system maintenance:

  • Friday, 21 January 2022, from 05:30am to 06:00am (GMT+8)
  • Sunday, 23 January 2022, from 01:00am to 04:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Jan 10, 2022
2022 New Notes Reservation is Closed

Due to overwhelming response in the demand of new notes issued for Lunar New Year 2022, reservation for new notes is closed as the allocation has been fully taken up.

 

Should you have any enquiries, feel free to call our Customer Contact Centre at 1800 323 0100.

 

Thank you.

Jan 4, 2022
Power Outage at Bukit Timah branch

[Update 4 Jan 2022] Banking services at our Bukit Timah Branch will resume tomorrow (5 January 2022). Visit https://www.rhbgroup.com.sg/locate for our daily banking hours. We look forward to serving you again.


Dear customers, 

 

Our Bukit Timah Branch operations are currently affected by temporary power outage. We are unable to serve our customers at the moment. We will update you once our services are operational again. To locate our branches islandwide, please visit www.rhbgroup.com.sg/locate for more details.

 

We apologise for any inconvenience caused. Should you require more information or assistance, please visit our website at www.rhbgroup.com.sg or call our 24-hour Customer Contact Centre at 1800 323 0100.

Jan 3, 2022
Advisory against SMS/Email Phishing Scams

Advisory against SMS/Email Phishing Scams

Dear customers,

 

Reports of SMS / email scams have recently been on the rise. These scams typically impersonate the bank by misusing a legitimate sender name and SMS code, usually something that closely takes after the name of the bank. Mobile devices are unable to differentiate the name of the senders, and the SMSes may appear on the same thread as the previous bank messages. Unsuspecting victims end up receiving links within their emails or SMSes, leading them to disclose their mobile banking details. In such cases, victims will only realise that they have been scammed after receiving notifications of the transaction or when they receive their bank account statement.

 

We urge all customers to remain vigilant and safeguard against falling prey to such scams. Do not click on links that request for banking information nor share your information with anyone without verification. The bank will never ask for your mobile banking information, log in details or OTP over the phone.

 

Please call our Customer Contract Centre @ 1800 323 0100 if you are unsure. For more information, visit our Cyber Security Tips page at www.rhbgroup.com.sg/rhb/cyber-security-tips.


[Update] New Notes Exchange for Lunar New Year (LNY) 2022 (By Appointment Only)

Due to overwhelming response in the demand of new notes issued for Lunar New Year 2022, reservation for new notes is closed as the allocation has been fully taken up.

 

Should you have any enquiries, feel free to call our Customer Contact Centre at 1800 323 0100.

 

Thank you.

Jan 1, 2022
Early Closure on Lunar New Year Eve 31 Jan 2022

Please be informed that all our branches will close earlier on Lunar New Year’s eve, 31 January 2022 (Monday). 

Our branch operating hours and cheque clearance timings are as follows:

BRANCHES

BANKING HOURS

Cecil Street, Bukit Timah, Jurong East, Jalan Besar & Tai Seng

9.00am - 12.00 noon

Orchard Premier Centre

11.00am - 2.00pm

CHEQUE DEPOSIT CUT-OFF TIME (SGD & USD)

11.00am

All branches will resume regular banking hours on 3 February 2022 (Thursday). 

Should you require any assistance, please contact our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.


The RHB Now Internet Banking service has been discontinued on 1 January 2022

Dear customers

Please be informed that the RHB Now Internet Banking service has been discontinued on 1 January 2022. 

To access your accounts, download the RHB Mobile SG App via the Apple App Store or Google Play Store and register today for faster convenience.

To register for RHB Mobile SG as an existing RHB Bank customer:
1) Launch the App and click on “Register Now”,
2) Select the "Existing Customer" option
3) Follow the on-screen instructions to register for RHB Mobile SG

Click here to find out more about RHB Mobile SG.

For more information, call our Customer Contact Centre at 1800 323 0100.

Dec 1, 2021
Scheduled Maintenance for ATM Machine at Cecil Street Branch

Please be informed that the Automated Teller Machine (ATM) at our Cecil Street branch will be undergoing maintenance on 4 December 2021 (Saturday) from 1:00pm to 7:00pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store, or visit any of our branches islandwide. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.


Early Closure On New Year Eve

Please be informed that all our branches will close earlier on New Year’s eve, 31 December 2021 (Friday). 

Our branch operating hours and cheque clearance timings are as follows:

BRANCHES

BANKING HOURS

Cheque Deposit cut-off time

Cecil Street, Bukit Timah, Jurong East, Jalan Besar & Tai Seng

9.00am - 12.00 noon

SGD Cheque - 10.30am

USD Cheque - Non-business day

Orchard Premier Centre

11.00am - 2.00pm

SGD Cheque - 10.30am

USD Cheque - Non-business day

All branches will resume regular banking hours on 3 January 2022 (Monday). 

Should you require any assistance, please contact our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.


Early Closure of Orchard Premier Centre on Christmas Eve 24 December 2021

Please be informed that Orchard Premier Centre will close earlier on Christmas eve, 24 December 2021 (Friday).

Our branch operating hours and cheque clearance timings are as follows:

BRANCHES

BANKING HOURS

Cheque Deposit cut-off time

Orchard Premier Centre

11.00am - 4.00pm

SGD Cheque - 3.30am

USD Cheque - 1.00pm

We will resume regular banking hours on 27 December 2021 (Monday).

Operating hours on Christmas eve for all other branches are on regular banking hours.

Should you require any assistance, please contact our 24-hour Customer Contact Centre at 1800 323 0100.

Thank you.

Nov 24, 2021
Scheduled Maintenance for RHB Mobile SG and RHB Now on 28 November 2021

Please be informed that RHB Mobile SG and RHB Now Internet Banking will not be available for use on the following date and time due to a scheduled system maintenance:

  • Sunday, 28 November 2021, from 08:30am to 03:00pm (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Nov 1, 2021
The RHB Now Internet Banking service will be discontinued from 1 January 2022

Dear customers

Please be informed that the RHB Now Internet Banking service will be discontinued from 1 January 2022. 

The bank is focusing on offering online banking services through our RHB Mobile SG App. Download the App via the Apple App Store or Google Play Store and register today for faster convenience.

To register for RHB Mobile SG as an existing RHB Bank customer:
1) Launch the App and click on “Register Now”,
2) Select the "Existing Customer" option
3) Follow the on-screen instructions to register for RHB Mobile SG

Click here to find out more about RHB Mobile SG.

For more information, call our Customer Contact Centre at 1800 323 0100.


Scheduled Maintenance for RHB Mobile SG and RHB Now on 07 November 2021

Please be informed that RHB Mobile SG and RHB Now Internet Banking will not be available for use on the following date and time due to a scheduled system maintenance:

  • Sunday, 07 November 2021, from 1:00am to 05:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore


Tai Seng Branch - Temporary Closure Notice

Dear Customers

 

Our Tai Seng Branch will be closed on 02 November 2021 for deep cleaning and disinfection. We will reopen on 03 November 2021.  

 

To locate our branches islandwide, please visit www.rhbgroup.com.sg/locate for more details.

 

We apologise for any inconvenience caused.

 

Should you require more information or assistance, please visit our website at www.rhbgroup.com.sg or call our 24-hour Customer Contact Centre at 1800 323 0100.

Oct 25, 2021
RHB Annual Customer Survey 2021

Dear customers, 

 

In line with the Bank's ongoing effort to improve its services and processes, RHB Singapore has commissioned an annual customer survey that will be administered by IPSOS Sdn Bhd. Our appointed research company, IPSOS may be reaching out to you between 27 October 2021 and 24 November 2021 to conduct the market research on behalf of RHB Singapore. 

 

As this survey is fully conducted online, you may receive an email from the following address: RHBCustomerExperienceSurvey2021@ipsosonline.com.

 

We are grateful to have your support as this would allow us to better understand your requirements and subsequently ensure the right building blocks are in place to boost customers’ experience with RHB Singapore.

 

If you have any questions or concerns, please contact our Customer Contact Centre at 1800 323 0100

Oct 6, 2021
Scheduled Maintenance for RHB Mobile SG and RHB Now on 10 October 2021

Please be informed that RHB Mobile SG and RHB Now Internet Banking will not be available for use on the following date and time due to a scheduled system maintenance:

  • Sunday, 10 October 2021, from 12:00am to 03:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Sep 29, 2021
Scheduled Maintenance on 3 October 2021

Please be informed that RHB Mobile and RHB Now Internet Banking will not be available for use on the following date and time due to a scheduled system maintenance:

  • Sunday, 03 October 2021, from 1:00am to 05:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

 
Sep 22, 2021
Temporary-Closure-of-Bukit-Timah-Branch

[Update]

Thank you for your patience and understanding. Our Bukit Timah Branch will re-open to serve you from Monday 27 September 2021.

 

Dear customers

 

Our Bukit Timah Branch will be closed from 23 September 2021 for deep cleaning and disinfection, and will remain closed until further notice. 

 

We apologise for any inconvenience caused. 

 

To locate our branches islandwide, please visit www.rhbgroup.com.sg/locate for more details.

 

Should you require more information or assistance, please visit our website at www.rhbgroup.com.sg or call our 24-hour Customer Contact Centre at 1800 323 0100.

 
Sep 15, 2021
Intermittent service at Customer Contact Centre

Dear customers,

 

We are currently experiencing high call volume at our Customer Contact Centre. 

 

Please drop us an email at rhbs.ibanksupport@rhbgroup.com with your enquiries and contact number for our customer service agents to contact you at their earliest availability. 

 

We apologise for any inconveniences caused, and thank you for your support and understanding.


Termination of the Hiring of Safe Deposit Boxes at Bukit Timah and Jalan Besar Branches wef 1 January 2022 Plus FAQs

Termination of Safe Deposit Box Hires

Please be informed that we will cease offering the hire of Safe Deposit Boxes at our Bukit Timah and Jalan Besar branches with effect from 1 January 2022.

Customers with Safe Deposit Box hires at Bukit Timah and Jalan Besar branches are advised to visit the branches to remove all contents and close their Safe Deposit Boxes before 1 January 2022 ie. The last day to close your Safe Deposit Box will be 31 December 2021.

Please bring along the 2 keys that were issued to you at the start of the Safe Deposit Box hire when you visit the branch to collect the contents in your box.

If you have misplaced the key(s), or require further information or assistance, please speak to our branch staff or call our 24-hour Customer Contact Centre at 1800 323 0100. 


Frequently Asked Questions 

1)    When is the last day that I must close my Safe Deposit Box account at RHB Bukit Timah / Jalan Besar Branch?
You are advised to close your Safe Deposit Box account before 1 January 2022.

The last day of Safe Deposit Box operations will be on 31 December 2021. The two branches will cease the hire of Safe Deposit Box with effect from 1 January 2022.

2)    What should I do before 1 January 2022?
Customers are advised to arrange for the removal of all contents from their Safe Deposit Boxes before 1 January 2022. There will be a refund of hire fees for the remaining months’ lease that you have previously paid for if any. 

For customers who are unable to clear the contents in their Safe Deposit Box by 1 January 2022, please contact our Customer Contact Centre at 1800 323 0100 before 1 January 2022 for assistance. 

If no arrangements are made to vacate the Safe Deposit Box by 1 January 2022, the Bank will open the box in accordance with the bank’s clause 13.4.1, under our Termination, Terms and Conditions (version T&C 2014) agreed by you at the start of hire agreement.

3)    Can I transfer all items in my Safe Deposit Box to your Safe Deposit Boxes at other RHB branches?
The bank has ceased the offering of Safe Deposit Box hires at all branches. 

4)    What are the opening hours for Bukit Timah/Jalan Besar Branch during which I can go down to clear my Safe Deposit Box items?
From now to 31 December 2021, you may proceed to RHB Bukit Timah/Jalan Besar Branch during normal branch banking hours.

Banking Hours for closure of Safe Deposit Boxes: 
Monday to Friday : 9:00am – 4:00pm
Saturday : 9:00am – 11am
Closed on Public Holidays

Staff members will be deployed at the branch to assist customers on the closure of the Safe Deposit Boxes. 

5)   What if I have lost one of the keys to my Safe Deposit Box?
The Bank does not retain any duplicate keys for the rented boxes. If a key is lost or stolen, the Bank must be notified immediately and the remaining key must be brought to the branch at a scheduled time during normal banking hours to permit the lock to be changed in the presence of the Renter. The Bank has the right to retain the key deposit.

If both keys are lost, the Safe Deposit Box must be drilled open by a locksmith where the expenses incurred shall be paid by the Renter. 


6)   What are the procedures for me to terminate/surrender my Safe Deposit Box?
You may terminate or surrender the Safe Deposit Box by removing all contents, returning all keys, paying any outstanding rent owed on the Box and signing any appropriate documentations required by the Bank.

7)    Can I empower someone to close the Safe Deposit Box account on my behalf as I am overseas?  
You may decide to appoint someone to act on behalf of you as your agent or attorney-in-fact (“AIF”) under a power of attorney.  All documentations must be satisfactory to the Bank in our discretion and, unless prohibited by law, the Bank may refuse, with or without cause, to honour a power of attorney that you grant to others. Once we accept a power of attorney, we may continue to recognize the authority of your AIF to act on your behalf.   

8)    What are the procedures for Bank Drills?
If the Agreement is terminated by the Bank, Renter agrees that the Bank may engage a third party to drill open, or otherwise, force open the Box. One Bank employee, one Bank Lawyer and one Bank Auditor will be present and will remove, examine and record the contents as inventory. 

When the bank removes the contents, it may include opening of any sealed envelopes and/or sealed containers. Upon signing the Agreement, Renter has agreed that none of these actions constitute a breach of your privacy, including, but not limited to, rights under applicable privacy laws. The contents will be transported uninsured to a central location where they will be stored until reclaimed by the Renter or turned over to the appropriate Authority as provided in the Agreement. 

The Bank shall not be liable for loss, damage or breakage to the contents of the Box during drilling, inventorying or shipping of the contents. The Bank may, but is not required to, use a videographer/photographer to record the drilling and inventory process. Renter may be responsible for any costs the Bank incurs in this process including drilling/force open fees, notary fees, shipping, storage expenses or other costs associated with terminating the Agreement.

Aug 4, 2021
Scheduled Maintenance for RHB Mobile Banking Singapore on 7 August 2021

Please be informed that RHB Mobile Banking Singapore will not be available on the following date and time for maintenance:

  • 7 August 2021, Saturday, from 01:00am to 05:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

 

Yours Sincerely
RHB Bank Berhad Singapore

Aug 2, 2021
Discontinuation of ATM hotline number

Dear customers,

 

Our ATM hotline number (65) 6289 1668 will be discontinued from 1 September 2021. 

 

From 1 September 2021, please contact our 24-hour general Customer Contact Centre hotline at 1800 323 0100 to report lost ATM cards. 

 

We apologise for any inconveniences caused, and thank you for your support and understanding.

Jun 9, 2021
Scheduled Maintenance on 12 and 13 June 2021

Please be informed that RHB Mobile and RHB Now Internet Banking will not be available for use on the following date and time due to a scheduled system maintenance:

  • Saturday, 12 June 2021, from 5:00am to 07:00am (GMT+8)
  • Sunday, 13 June 2021, from 2:30am to 05:30am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

May 26, 2021
Scheduled Maintenance For Fast Transfers on 29 May 2021

Please be informed that FAST transfers will not be available on the following platforms on 29 May 2021, Saturday, from 01:30am to 04:00am (GMT+8) for a scheduled maintenance:

  • RHB Now Internet Banking
  • RHB Mobile Banking App
May 19, 2021
Scheduled Maintenance on 22 May 2021

Please be informed that RHB Mobile and RHB Now Internet Banking will not be available for use on the following date and time due to a scheduled system maintenance:

  • Saturday, 22 May 2021, from 1:00am to 05:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

May 3, 2021
Revision of Interest Rates w.e.f 1 June 2021 - Premier Plus Account

Applicable to new and existing customers, the revised Premier Plus rates will apply with effect from 1 June 2021

Permier Plus Account

Balances

New Rates w.e.f. 1 June 2021

Example
(S$500,000 Balance)

Less Than S$200,000

0.08%

>S$200,000 - S$3,000,000

0.468%

Interest per annum:
(S$500,000 x 0.468% p.a.)
S$2,340

Above S$3,000,000

0.08%*

* Interest rate of 0.08% p.a. will apply to the remaining balance above $3,000,000. Interest is accrued daily, compounded and credited at the end of the month.

For further enquiries, please call our Customer Contact Centre at 1800 323 0100 or contact your Relationship Manager.


Revision of Banking Hours at Cecil Branch

Our Cecil Branch will be closed on Saturdays with effect from 1 June 2021.

Here are the banking hours after the revision:

Current Banking Hours

Monday to Friday : 9am to 4pm

Saturday : 9am to 12pm 

Sunday & Public Holiday : Closed

Revised Banking Hours

Monday to Friday : 9am to 4pm

Saturday : Closed

Sunday & Public Holiday : Closed

If you need to bank with us on a Saturday, you may visit our other branches located islandwide. To locate us, please visit https://rhbgroup.com.sg/locate for more details.

Should you require more information or assistance, please visit our website at www.rhbgroup.com.sg or call our 24-hour Customer Contact Centre at 1800 323 0100.


Closure of Geylang Branch

RHB Singapore will be closing our Geylang Branch. The branch will cease operations on 25 June 2021 after branch banking hours at 4pm. 

No action is required from customers who have account(s) opened at this branch. There will be no change to the account numbers with this branch closure.

Customers may continue to bank with us using our RHB Mobile SG and RHB Reflex apps or visit us at our other branches located islandwide.

We apologise for any inconvenience caused and will keep you informed of upcoming new branch locations.

To locate us, please visit https://rhbgroup.com.sg/locate for more details.

Should you require more information or assistance, please visit our website at www.rhbgroup.com.sg or call our 24-hour Customer Contact Centre at 1800 323 0100.


Internet Banking (IBK) hotline downtime

Dear customers,

 

Our IBK hotline (800 601 1742) is down until further notice. In the meantime, should you need assistance or have any queries, please contact our 24-hour general Customer Contact Centre hotline at 1800 323 0100. We will provide an update again when the IBK hotline is back in operation.

 

We apologise for any inconveniences caused, and thank you for your support and understanding.

Apr 1, 2021
Revision of Interest Rates - Individual SGD Savings, Junior Banker and Preferred Credit Accounts

Please note that the revision of interest rates to Individual SGD Savings, Junior Banker and Preferred Credit accounts, as stated below, will take effect from 1 May 2021.

Junior Banker Account

Tiers

Current Rates

New Rates w.e.f. 1 May 2021

First S$100,000

0.28%

0.05%

Above S$100,000

0.08%

Preferred Credit Account

Tiers

Current Rates

New Rates w.e.f. 1 May 2021

All Amounts

0.38%

0.05%

Individual SGD Savings Account*

Tiers

Current Rates

New Rates w.e.f. 1 May 2021

All Amounts above S$500

0.375%

0.05%

*Includes individual SGD children passbook savings account

The above is applicable to new and existing customers.


For further enquiries, please call our Customer Contact Centre at 1800 323 0100 or contact your Relationship Manager.

 

Thank you.


 

Yours Sincerely,
RHB Bank Berhad


Revision of Fees and Charges Pertaining to Corporate Accounts with effect from 1 May 2021

Please note that that the fees and charges pertaining to Corporate Accounts will be revised with effect from 1 May 2021.

Cheque Book Charges

Currency

Account Type

Existing Charges

Revised Charges w.e.f. 1 May 2021

SGD

SGD BizPower Quad Current Account

First 2 cheque books free (50 leaves) 

S$5 per subsequent cheque book

First 2 cheque books free (50 leaves)

S$25 per subsequent cheque book

SGD BizPower Quad+ Current Account

Complimentary

First 2 cheque books free (50 leaves) 

S$25 per subsequent cheque book

SGD Current Account

S$5 per cheque book

S$25 per cheque book

USD

USD BizPower Quad Current Account

First 2 cheque books free (50 leaves) 

US$6 per subsequent cheque book

First 2 cheque books free (50 leaves) 

US$25 per subsequent cheque book

USD BizPower Quad+ Current Account

Complimentary

First 2 cheque books free (50 leaves) 

US$25 per subsequent cheque book

USD Current Account

US$6 per cheque book

US$25 per cheque book

The above are applicable to both new and existing customers.

Current Account Fall-Below Fees

Currency

Account Type

Existing Charges

Revised Charges w.e.f. 1 May 2021

SGD

SGD BizPower Quad Current Account

S$25

S$38

SGD BizPower Quad+ Current Account

S$50

S$80

SGD Current Account

S$25

S$38

USD

USD BizPower Quad Current Account

US$20

US$38

USD BizPower Quad+ Current Account

US$50

US$80

USD Current Account

US$10

US$38

The above are applicable to both new and existing customers.

Should you have any queries, please contact our Customer Contact Centre at 1800-323 0100 or email us at bizpower@rhbgroup.com.

Thank you.

Mar 24, 2021
Scheduled Maintenance for RHB Now Internet Banking on 27 March 2021

Please be informed that RHB Now Internet Banking will not be available on the following date and time due to a scheduled system maintenance:

  • Saturday, 27 March 2021, from 12:00am to 05:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Mar 22, 2021
Temporary Revision of Customer Contact Centre Operating Hour

Our Customer Contact Centre’s 24-hour service will be temporarily revised to operate from 8am to 8pm daily with immediate effect, for urgent technical maintenance, until further notice.

Feel free to call us at the following hotlines during our revised hours, or leave us your contact number on our voice message system after 8pm and our team will get in touch with you:

  • For general enquires, Reflex, loss of ATM Card, product and services related queries, please call 1800 323 0100.
  • For Internet Banking and Mobile Banking queries, please call 800 601 1742 (Local) or +603 9145 1388 (Overseas).

 

Alternatively, you can also drop us your contact details and queries at https://www.rhbgroup.com.sg/contact-us for us to get in touch with you.

We apologise for any inconveniences caused and will update you once our 24-hour service resumes.

Mar 18, 2021
Scheduled Maintenance for RHB Mobile and RHB Now Internet Banking 20 and 21 March

Please be informed that RHB Mobile and RHB Now Internet Banking will not be available for use on the following date and time due to a scheduled system maintenance:

  • Saturday, 20 March 2021, from 12:00am to 09:00am (GMT+8)
  • Sunday, 21 March 2021, from 12:00am to 09:00am (GMT+8)

 

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Mar 15, 2021
Scheduled Maintenance for RHB Now Internet Banking on 17 and 18 March 2021

Please be informed that FAST transfers will not be available on RHB Now Internet Banking on the following date and time for maintenance:

  • Wednesday, 17 March 2021, from 12:00am to 09:00am (GMT+8)
  • Thursday, 18 March 2021, from 12:00am to 09:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our 24-hour Customer Contact Centre at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely

RHB Bank Berhad Singapore

Mar 10, 2021
Scheduled Maintenance for RHB Now Internet Banking on 13 and 14 March 2021

Please be informed that FAST transfers will not be available on RHB Now Internet Banking on the following date and time for maintenance:

  • Saturday, 13 March 2021, from 12:00am to 09:00am (GMT+8)
  • Sunday, 14 March 2021, from 12:00am to 09:00am (GMT+8)

 

Should you require any assistance regarding this announcement, please contact our 24-hour Customer Contact Centre at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely

RHB Bank Berhad Singapore

Mar 5, 2021
Intermittent disruption of Customer Contact Centre Services on 7 March 2021

Please be informed that our Customer Contact Centre’s 24-hour service will be intermittently disrupted on Sunday, 7 March 2021 between 12:45am to 01:15am and 6:15am to 06:45am (GMT+8) due a system upgrade activity.

During this period, you may drop us your contact details at https://www.rhbgroup.com.sg/contact-us for us to get in touch with you if you are unable to reach us.

We apologise for any inconveniences caused.

Mar 1, 2021
Scheduled Maintenance for FAST Transfers on 06 March 2021

Please be informed that FAST transfers will not be available on the following platforms on 06 March 2021, Saturday, from 12:00am to 03:15am (GMT+8) for a scheduled maintenance:

  • RHB Now Internet Banking
  • RHB Mobile SG

 

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
 

RHB Bank Berhad Singapore

 

Termination of the Hiring of Safe Deposit Boxes at Katong and Geylang Branches wef 1 June 2021 Plus FAQs

Please be informed that we will cease offering the hire of Safe Deposit Boxes at our Katong and Geylang branches with effect from 1 June 2021.

Customers with Safe Deposit Box hires at Katong and Geylang branches are advised to visit the branches to remove all contents and close their Safe Deposit Boxes before 1 June 2021 ie. The last day to close your Safe Deposit Box will be 31 May 2021.

Please note that our Katong branch will remain closed for all banking transactions and services as communicated previously. However, staff members will be deployed at the branch to assist customers on the closure of the Safe Deposit Boxes.

Please bring along the 2 keys that were issued to you at the start of the Safe Deposit Box hire when you visit the branch to collect the contents in your box.

If you have misplaced the key(s), or require further information or assistance, please speak to our branch staff or call our 24-hour Customer Contact Centre at 1800 323 0100.


 

Frequently Asked Questions
1)      

When is the last day that I must close my Safe Deposit Box account at RHB Katong / Geylang Branch?
You are advised to close your Safe Deposit Box account by 31 May 2021.

The last day of Safe Deposit Box operations will be 31 May 2021. The two branches will cease the hire of Safe Deposit Box with effect from 1 June 2021.

2)

What should I do before 1 June 2021?
Customers are advised to arrange for the removal of all contents from their Safe Deposit Boxes before 1 June 2021. There will be a refund of hire fees for the remaining months’ lease that you have previously paid for if any.

For customers who are unable to clear the contents in their Safe Deposit Box by 1 June 2021, please contact our Customer Contact Centre at 1800 323 0100 before 1 June 2021 for assistance.

If no arrangements are made to vacate the Safe Deposit Box by 1 June 2021, the Bank will open the box in accordance with the bank’s clause 13.4.1, under our Termination, Terms and Conditions (version T&C 2014) agreed by you at the start of hire agreement.

3)

Can I transfer all items in my Safe Deposit Box to your Safe Deposit Boxes at other RHB branches?
The Safe Deposit Boxes at our remaining branches are currently fully occupied. Additionally, the bank plans to cease Safe Deposit Box hires at these branches in the near future.

4)

What are the opening hours for Katong/Geylang Branch during which I can go down to clear my Safe Deposit Box items?
From 8 March to 31 May 2021, you may proceed to RHB Katong*/Geylang Branch during normal branch banking hours.

Banking Hours: 
Monday to Friday : 9:00am – 4:00pm
Saturday : 9:00am – 11am
Closed on Public Holidays

*Please note that our Katong branch will remain closed for all banking transactions and services as communicated previously. However, staff members will be deployed at the branch to assist customers on the closure of the Safe Deposit Boxes.

5)

What if I have lost one of the keys to my Safe Deposit Box?
The Bank does not retain any duplicate keys for the rented boxes. If a key is lost or stolen, the Bank must be notified immediately and the remaining key must be brought to the branch at a scheduled time during normal banking hours to permit the lock to be changed in the presence of the Renter. The Bank has the right to retain the key deposit.

If both keys are lost, the Safe Deposit Box must be drilled open by a locksmith where the expenses incurred shall be paid by the Renter.

6)

What are the procedures for me to terminate/surrender my Safe Deposit Box?
You may terminate or surrender the Safe Deposit Box by removing all contents, returning all keys, paying any outstanding rent owed on the Box and signing any appropriate documentations required by the Bank.

7)

Can I empower someone to close the Safe Deposit Box account on my behalf as I am overseas? 
You may decide to appoint someone to act on behalf of you as your agent or attorney-in-fact (“AIF”) under a power of attorney. All documentations must be satisfactory to the Bank in our discretion and, unless prohibited by law, the Bank may refuse, with or without cause, to honour a power of attorney that you grant to others. Once we accept a power of attorney, we may continue to recognize the authority of your AIF to act on your behalf.

8)

What are the procedures for Bank Drills?
If the Agreement is terminated by the Bank, Renter agrees that the Bank may engage a third party to drill open, or otherwise, force open the Box. One Bank employee, one Bank Lawyer and one Bank Auditor will be present and will remove, examine and record the contents as inventory.

When the bank removes the contents, it may include opening of any sealed envelopes and/or sealed containers. Upon signing the Agreement, Renter has agreed that none of these actions constitute a breach of your privacy, including, but not limited to, rights under applicable privacy laws. The contents will be transported uninsured to a central location where they will be stored until reclaimed by the Renter or turned over to the appropriate Authority as provided in the Agreement. The Bank shall not be liable for loss, damage or breakage to the contents of the Box during drilling, inventorying or shipping of the contents. The Bank may, but is not required to, use a videographer/photographer to record the drilling and inventory process. Renter may be responsible for any costs the Bank incurs in this process including drilling/force open fees, notary fees, shipping, storage expenses or other costs associated with terminating the Agreement.


Fees and Charges pertaining to Corporate Accounts with effect from 15 April 2021

We would like to bring your attention to revised fees and charges pertaining to Corporate Accounts with effect from 15 April 2021.

Account Periodic Review Fees

Account Type

Existing Charges

Revised Charges w.e.f. 15 April 2021

Foreign Business Entity

S$0

Minimum S$500 (or equivalent)

Specific Business Entity

S$0

Minimum S$500 (or equivalent)

The above is applicable to new and existing customers.

Should you have any queries, please contact our Customer Call Centre at 1800-323 0100 or email us at bizpower@rhbgroup.com.

Thank you.


Revised Terms and Conditions Governing Accounts with effect from 02 April 2021

Please note that the terms and conditions governing accounts will be revised with effect from 02 April 2021.

To view our revised terms, please click on the following link: Terms and Conditions Governing Accounts.

Should you require any assistance regarding this announcement, please contact our customer service hotline at 1800-323 0100.

Thank you for banking with us.



Yours Sincerely
RHB Bank Berhad Singapore

Feb 17, 2021
Scheduled Maintenance for RHB Now Internet Banking on 20 and 21 February 2021

Please be informed that RHB Now Internet Banking will not be available on the following date and time for maintenance:

  • Saturday, 20 February 2021, from 12:00am to 09:00am (GMT+8)
  • Sunday, 21 February 2021, from 12:00am to 09:00am (GMT+8)

 

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).


Thank you for banking with us.


Yours Sincerely

RHB Bank Berhad Singapore

 
Feb 1, 2021
2021 Reservations for New Notes are Closed

Due to overwhelming response in the demand of new notes issued for Chinese New Year 2021, reservations for new notes are closed as the allocations have been fully taken up.

Customers are advised to adhere to the COVID-19 safe distancing measures at our branches during their collection appointments.

Should you have any enquiries, feel free to call our Customer Care and Contact Centre at 1800 323 0100. Thank you.

Jan 18, 2021
Scheduled Maintenance for RHB Now Internet Banking on 21 and 24 January 2021

Please be informed that RHB Now Internet Banking will not be available on the following date and time for maintenance:

  • 21 January 2021, Thursday, from 12:00am to 02:00am (GMT+8)
  • 24 January 2021, Sunday, from 12:00am to 08:00am (GMT+8)


Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

 

Yours Sincerely
RHB Bank Berhad Singapore


Issuance of new notes for Chinese New Year 2021

RHB Singapore will be issuing new notes at our branches from 28 January to 5 February 2021 for Chinese New Year.
 

In accordance with COVID-19 safe distancing regulations, all customers are advised to make an appointment with us before visiting our branches to collect the new notes. Collection is strictly by appointment only. Please note that appointments will be arranged based on a first-come-first-serve basis and while stocks last.
 

Call us at Customer Care and Contact Centre (CCC) @ 1800 323 0100 to make a make an appointment now. We look forward to serving you.

Jan 1, 2021
Revision in Interest Rates - SGD Fixed Deposit Board Rates

Please be informed of the revision in interest rates for our SGD Fixed Deposit Rates as stated below with effect from 1 January 2021.

SGD Fixed Deposit Rates (Individual)

Current Rates

Deposit Amount

Up to $49,999

$50,000 to $99,999

$100,000 to $249,999

$250,000 to $499,999

$500,000 to $999,999

$1,000,000 & above

1-mth

0.20

0.20

0.20

0.20

0.20

0.20

2-mth

0.30

0.30

0.30

0.30

0.30

0.30

3-mth

0.3125

0.35

0.35

0.35

0.35

0.35

6-mth

0.375

0.40

0.40

0.40

0.43

0.43

9-mth

0.40

0.45

0.45

0.45

0.50

0.50

12-mth

0.45

0.50

0.50

0.50

0.60

0.60

18-mth

0.75

0.75

0.75

0.75

0.78

0.78

24-mth

0.85

0.85

0.85

0.85

0.85

0.85

36-mth

1.00

1.00

1.00

1.00

1.00

1.00

New Rates with effect from 1 Jan 2021

Deposit Amount

$20,000 to < $200,000

$200,000 & above

1-mth

0.10

0.10

2-mth

0.15

0.15

3-mth

0.30

0.30

6-mth

0.375

0.40

9-mth

0.375

0.40

12-mth

0.40

0.55

18-mth

0.40

0.60

24-mth

0.40

0.65

36-mth

0.40

0.65

Applicable to new and existing customers.

For further enquiries, please call our Customer Call Centre at 1800-323 0100 or contact your Relationship Manager.

Thank you.

 

Yours Sincerely,
RHB Bank Berhad


Revision in Interest Rates - Premier Plus, Home Plus, High Yield Savings Plus and High Yield Savings Account

Please be informed of the revision in interest rates for our Premier Plus, Home Plus, High Yield Savings Plus and High Yield Savings Account as stated below with effect from 1 February 2021.

Premier Plus Account

Tiers

Current Rates

New Rates w.e.f. 1 Feb 2021

Less than $200k

0.08%

0.08%

>$200k - $3m

0.80%

0.60%

>$3m - $4m

0.08%*

Above $4m*

0.08%*

0.08%*

* Interest rate of 0.08% p.a. will apply to amounts below $200,000 and remaining balance above $3,000,000. Interest is accrued daily, compounded and credited at the end of the month.

Home Plus Account

Tiers

Current Rates

New Rates w.e.f. 1 Feb 2021

Less than $5m

1.00%

0.40%

Above $5m*

1.00%*

0.08%*

* Interest rate of 0.08% p.a. will apply to remaining balance above $5,000,000. Interest is accrued daily, compounded and credited at the end of the month.

High Yield Savings Plus

Tiers

Current Rates

New Rates w.e.f. 1 Feb 2021

$50k and below

0.08%

0.30%

>$50k - $75k

0.90%

0.40%

>$75k - $100k

1.00%

0.50%

Above $100k

0.40%

0.20%

High Yield Savings Account

Tiers

Current Rates

New Rates w.e.f. 1 Feb 2021

$10k and below

0.08%

0.08%

>$10k - $100k

0.50%

0.30%

Above $100k

0.08%

0.08%

Applicable to new and existing customers.

For further enquiries, please call our Customer Call Centre at 1800-323 0100 or contact your Relationship Manager.

Thank you.

 

Yours Sincerely,
RHB Bank Berhad

Nov 25, 2020
Scheduled Maintenance for FAST Transfers on 29 November 2020

Please be informed that FAST transfers will not be available on the following platforms on 29 November 2020, Sunday, from 01:00am to 04:00am (GMT+8) for a scheduled maintenance:

  • RHB Now Internet Banking
  • RHB Mobile SG


Thank you.

 

Yours Sincerely
RHB Bank Berhad Singapore

Nov 18, 2020
Scheduled Maintenance on 22 November 2020

Please be informed that the following platform will not be available on 22 November, Sunday, from 2:00am to 08:00am (GMT+8) for a scheduled maintenance:

  • RHB Now Internet Banking
  • RHB Mobile Banking SG
  • RHB Reflex

 

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Nov 11, 2020
Market Research on Customer Experience and Satisfaction

We truly appreciate your continued support and for the confidence that you have placed in us.

At RHB, we strive to deliver distinct customer experience to meet your expectations. As part of this effort, we would like to hear from you to get valuable feedback from your experience with us and how the Bank can improve in certain areas.

Our appointed research company, IPSOS may be reaching out to you between 16 November 2020 and 18 December 2020 to conduct the market research on behalf of RHB Singapore.

We are grateful to have your support as this would allow us to better understand your requirements and subsequently ensure the right building blocks are in place to boost customers’ experience with RHB.

If you have any questions or concerns, please contact us at rhbs.contactus@rhbgroup.com or our Customer Care/Contact Center 1800?3230?100.

Yours Sincerely
RHB Bank Berhad Singapore

Nov 2, 2020
Revision of interest rates for USD BizPower Quad & USD BizPower Quad+ Current Account

Please be informed of the following revision of interest rates for USD BizPower Quad and USD BizPower Quad+ Current Account with effect from 1 December 2020.

USD BizPower Quad Current Account

Deposit Amount

Current Interest Rates p.a.
(before 1 December 2020)

Revised Interest Rates p.a.
(wef 1 December 2020)

From 1st dollar*

0.08%

0.012%

* Minimum daily average balance of US$20,000 to qualify for interest

USD BizPower Quad+ Current Account

Deposit Amount

Current Interest Rates p.a.
(before 1 December 2020)

Revised Interest Rates p.a.
(wef 1 December 2020)

First US$5,000,000

0.188%

0.018%

Above US$5,000,000 to US$10,000,000

0.218%

0.028%

Above US$10,000,000 to US$15,000,000

0.188%

0.000%

Remaining balance above US$15,000,000

0.000%

0.000%

* Minimum daily average balance of US$30,000 to qualify for interest

Applicable to new and existing customers.

Please refer to https://rhbgroup.com.sg/business/deposits for more information on the product features.
For further queries, please call our Customer Call Centre at 1800-323 0100 or email us at bizpower@rhbgroup.com.

Thank you.

 

Yours Sincerely,
RHB Bank Berhad

Oct 26, 2020
Rail Mall (Bukit Timah Branch) - Annual Electrical Power Shutdown / Servicing Works on 27 & 28 October 2020 (Tuesday & Wednesday)

Bukit Timah Branch located at Rail Mall is having an annual electrical power shutdown on 27 October 2020 (Tuesday).

ATM and cheque deposit services will not be available from 11.45pm (27 October) to 6.15am (28 October).

For other RHB Branch location, please click here: https://rhbgroup.com.sg/locate

Oct 14, 2020
Scheduled Maintenance for RHB Now Internet Banking

Please be informed that RHB Now Internet Banking will not be available on 18 October 2020, Sunday, from 12:00am to 04:00am (GMT+8).

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).


Thank you for banking with us.

 

Yours Sincerely
RHB Bank Berhad Singapore

Oct 12, 2020
Cessation of Wirecard SG Services

RHB Bank Singapore was notified by Wirecard, the card issuer of RHB FX Multi-Currency, that it has been directed by the Monetary Authority of Singapore to cease provision of regulated payment services under the Payment Services Act with immediate effect. As such, the RHB FX Multi-Currency card and wallet services have been discontinued.

For customers who have not yet transferred out their remaining balances in the wallet, from 8 Oct 2020 onwards, RHB Bank will process the refund of all available balances from customers’ RHB FX Multi-Currency wallet by direct credit to customers’ RHB savings account or issue a cashier’s order by 14 Oct 2020. The cashier’s order will be mailed to customers’ registered mailing address with the Bank.

We assure all our RHB FX Multi-Currency cardholders that their funds are secure and held in a segregated account with RHB Bank Singapore.

Should customers require assistance with RHB FX Multi-Currency card, please call our 24-hour Customer Contact Centre at 1800 323 0100.

 


Impersonation Scams

It has come to our attention that scammers are impersonating as RHB personnel as well as customers in emails.

The scammers will send emails to customers, asking them to review and confirm certain transactions with RHB. Likewise, they have hacked into customers’ emails and sent instructions to the Bank, informing the Bank to perform certain transactions.

In these fraudulent emails, scammers may ask you for your Bank account number, Bank PIN and password, and the email may even include attachments and URLs. Do not, under any circumstances, reveal your Bank account details nor open the attachments and links.

If your email account has been hacked, please check in with your financial service providers to ensure no unauthorised transactions were made.

Please also be informed that RHB Bank will never ask customers to reveal and update their personal and account details or any other sensitive information pertaining to our customer’s account via email. If you receive such emails, please forward it to us at rhbs.contactus@rhbgroup.com and then delete the email immediately.

Oct 7, 2020
Scheduled Maintenance for RHB Now Internet Banking

Please be informed that RHB Now Internet Banking will not be available on the following date and time:

  • 09 October 2020, Friday, from 12:00am to 04:00am (GMT+8)
  • 11 October 2020, Sunday, from 12:00am to 04:00am (GMT+8)

 

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.


Yours Sincerely
RHB Bank Berhad Singapore

Oct 1, 2020
Revision in Interest Rates - Junior Banker Account

Please be informed of the revision in interest rates for our Junior Banker Account as stated below with effect from 1 November 2020.

Junior Banker Account

Tiers

Current Rates

New Rates w.e.f. 1 May 2021

Below $2,000

0.50%

0.28%

Next $18,000

0.68%

0.28%

Next $80,000

0.88%

0.28%

Next $400,000

0.88%

0.08%

Remaining Balance above $500,000

0.50%

0.08%

Applicable to new and existing customers.

For further enquiries, please call our Customer Call Centre at 1800-323 0100 or contact your Relationship Manager.

Thank you.

Yours Sincerely
RHB Bank Berhad Singapore

Sep 16, 2020
Scheduled Maintenance for RHB Now Internet Banking on 20 September 2020

Please be informed that RHB Now Internet Banking will not be available on Sunday, 20 September 2020, from 12:00am to 02:00am (GMT+8) for maintenance.

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).
 

Thank you for banking with us.

 

Yours Sincerely
RHB Bank Berhad Singapore

Sep 9, 2020
Scheduled Maintenance for RHB Now Internet Banking on 12 and 13 September 2020

Please be informed that RHB Now Internet Banking will not be available on the following date and time for maintenance:

  • Saturday, 12 September 2020, from 12:00am to 09:00am (GMT+8)
  • Sunday,13 September 2020, from 12:00am to 09:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).
 

Thank you for banking with us.

 

Yours Sincerely
RHB Bank Berhad Singapore

Sep 1, 2020
Scheduled Maintenance for RHB Now Internet Banking

Please take note that RHB Mobile will not be available on 6 September 2020, from 12:00am to 06:00am (GMT+8) for a scheduled maintenance. On this date, FAST transfers will also not be available on RHB Now Internet Banking from 12am to 4am.

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).
 

Thank you for banking with us.

 

Yours Sincerely
RHB Bank Berhad Singapore

 

Extended Maintenance for FAST Transfers on 5 September 2020

As part of the Bank's efforts to enhance its existing security features, there will be an extended maintenance on 5 September 2020, Saturday, from 2:00am to 11:00pm (GMT+8). During this period, you may experience intermittent service disruptions while performing FAST transfers via the following platforms:

  • RHB Now Internet Banking
  • RHB Mobile App

Thank you for your understanding on this matter.

 

Yours Sincerely
RHB Bank Berhad

Aug 24, 2020
Safe Transition - Update on Branches
[Updated as at 24 August 2020]

Dear customers,
Please take note that our Geylang and Jalan Besar branches will reopen on 27 August 2020 while our Katong branch remains closed until further notice. We are committed to serving your banking needs and at the same time, safeguarding your wellbeing during this period. We will keep you updated as we gradually resume branch operations.

 

Branches OPEN
Mondays to Fridays - 9am to 4pm
Saturdays - 9am to 12pm
Sundays and Public Holidays - closed

Cecil Street
90 Cecil Street
RHB Building
Singapore 069531
(near Telok Ayer MRT Station)

Bukit Timah
442 Upper Bukit Timah Rd, The Rail Mail
Singapore 678064
(near Hillview MRT Station)

Jalan Besar
10 Jalan Besar #01-03 Sim Lim Tower
Singapore 208787

Geylang
537 Geylang Road
Singapore 389492

Tai Seng
26 Tai Seng Street #01-04/05
Singapore 534057
(directly opposite Tai Seng MRT Station)

Branch temporarily closed until further notice

Katong
14-18 East Coast Road
Singapore 428741

  • ATM services remain available at all branches
  • Cheque deposit service only at open branches
  • Safe deposit box facilities at closed branch will be available on appointment basis every Wednesday between 11.00am – 2.00pm. Call 1800 323 0100 to make an appointment at least 2 working days in advance.
  • At our branches, priority assistance will be available for elderly customers, expecting mothers and customers with disabilities or wheelchair bound. Kindly approach any of our Customer Service Officers during branch operating hours to request for this service.

Scheduled Maintenance for Fast Transfers on 29 August 2020

Please be informed that FAST transfers will not be available on the following platforms on 29 August 2020, Saturday, from 01:00am to 05:00am (GMT+8) for a scheduled maintenance:

  • RHB Now Internet Banking
  • RHB Mobile App (transactions on the FX Multi-Currency Card will still be available)

 

Thank you.

Yours Sincerely
RHB Bank Berhad

Aug 3, 2020
Scheduled Maintenance for RHB Now Internet Banking

Please be informed that RHB Now Internet Banking will not be available on the following date and time:

  • 7 August 2020, Friday, from 00:00am to 04:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).
 

Thank you for banking with us.

 

Yours Sincerely
RHB Bank Berhad Singapore

Jul 31, 2020
Funds transfer service on RHB Mobile on 3 August 2020

Please take note that the funds transfer service on RHB Mobile is temporarily unavailable until further notice. We sincerely apologise for the inconvenience caused and appreciate your patience while we work on restoring the service as soon as possible.

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

 

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore


Scheduled Maintenance for FAST Transfers

Please be informed that FAST transfers will not be available on the following platforms on 2 August 2020, Sunday, from 02:00am to 10:00am (GMT+8) for a scheduled maintenance:

?   RHB Now Internet Banking
? RHB Mobile App (transactions on the FX Multi-Currency Card will still be available)
? RHB Reflex


Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).
 

We thank you for your understanding and appreciate your continuous support.


Revision in Interest Rates

Please be informed of the revision in interest rates for the accounts stated below with effect from 1 September 2020.

Revision in interest rates are applicable to new and existing customers.

High Yield Savings Plus Account

Tiers

Current Rates

New Rates w.e.f. 1 Sept 2020

$50k and below

1.05%

0.80%

>$50k - $75k

1.55%

0.90%

>$75k - $100k

1.85%

1.00%

Above $100k

0.60%

0.40%

High Yield Savings Account

Tiers

Current Rates

New Rates w.e.f. 1 Sept 2020

$10k and below

0.08%

0.08%

>$10k - $100k

1.00%

0.50%

Above $100k

0.08%

0.08%

Trio Account

Tiers

Current Rates

New Rates w.e.f. 1 Sept 2020

Below $10k

0.08%

0.08%

Next $40k

0.48%

0.28%

Next $50k

0.58%

0.28%

Next $50k

0.68%

0.48%

Next $100k

0.78%

0.48%

Above $250k

0.88%

0.28%

Premier Plus Account

Tiers

Current Rates

New Rates w.e.f. 1 Sept 2020

Less than $200k

0.08%

0.08%

>$200k - $500k

1.08%

0.80%

>$500k - $4m

1.28%

Above $4m

0.08%

0.08%

*Interest rate of 0.08% p.a. will apply to amounts below $200,000 and remaining balance above $4,000,000. Interest is accrued daily, compounded and credited at the end of the month.

Should you have further queries, please call our Customer Call Centre at 1800-323-0100 or contact your Relationship Manager.

Thank you.

RHB Bank Berhad Singapore
Yours Sincerely


Scheduled Maintenance for RHB FX Multi-Currency Card

Please be informed that the RHB FX Multi-Currency Card will not be available for use on the following date and time:

  • 3 August 2020, Monday, from 05:00am to 07:00am (GMT+8)

You may continue to use the RHB Mobile SG App during this period.

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.


Yours Sincerely
RHB Bank Berhad Singapore

Jul 27, 2020
Revision of Interest Rates for Preferred Credit Account

Please be informed that with effect from 1 August 2020, the interest rate (p.a.) on all balances of the Preferred Credit Account will be adjusted to 0.38%.

For further queries, please call our Customer Call Centre at 1800-323 0100 or contact your Relationship Manager.
 

Thank you.

 

Yours Sincerely,
RHB Bank Berhad

Jul 15, 2020
Scheduled Maintenance for RHB Mobile and RHB Now Internet Banking

Please be informed that RHB Mobile and RHB Now Internet Banking will not be available for use on the following date and time due to a scheduled system maintenance:

  • 19 July 2020, Sunday, from 12:00am to 04:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).
 

Thank you for banking with us.

 

Yours Sincerely
RHB Bank Berhad Singapore

Jul 6, 2020
Revision of interest rates for SGD BizPower Quad & Quad+ Current Account

Please be informed of the following interest rates revision for SGD BizPower Quad and Quad+ Current Account with effect from 1 August 2020.

SGD BizPower Quad Current Account

Deposit Balance Amount

Interest Rates p.a. (wef 1 August 2020)

From 1st dollar*

0.188%

*Minimum daily average balance of SGD 20,000 to qualify for interest

SGD BizPower Quad+ Current Account

Deposit Balance Amount

Interest Rate  p.a. (wef 1 August 2020)

First $5,000,000

0.338%

Above $5,000,000 to $8,000,000

0.388%

Above $8,000,000 to $10,000,000

0.588%

Above $10,000,000 to $15,000,000

0.118%

Remaining Balance above $15,000,000

0.000%

*Minimum daily average balance of SGD 30,000 to qualify for interest

Applicable to new and existing customers.

Please refer to https://rhbgroup.com.sg/business/deposits for more information on the product features.
For further queries, please call our Customer Call Centre at 1800-323 0100 or email us at bizpower@rhbgroup.com.

Thank you.

 

Yours Sincerely,
RHB Bank Berhad


Enhancement of Travel FX App and Re-branding of Travel FX Card

A fresh new look coming soon!

 

We are redesigning the mobile banking experience for you! As part of our ongoing effort to bring you simple and seamless banking at your convenience, there are some enhancements to the RHB Travel FX App soon.

Enhanced and refreshed App – RHB Mobile Singapore
The existing RHB Travel FX App will be enhanced with a completely new look – with added features and functions. In this first release, you will be able to:

view all your RHB Bank deposit accounts safely and quickly with biometric or PIN login
perform funds transfer on your RHB accounts
apply for a new deposit account or card
track and change FX 24/7 at competitive rates

Update your existing RHB Travel FX App when prompted by the App to do so to enjoy a new mobile banking experience with RHB Mobile Singapore.

The existing Terms and Conditions have also been updated. You may refer to the updated versions here:

Terms and Conditions for RHB Mobile application
RHB FX Multi-Currency Card Terms and Conditions

Frequently Asked Questions

1) Why are you introducing these new features on the App?
  We are enhancing the App to provide more banking services on a mobile platform for our customers. This is part of our commitment to provide faster and more efficient channels for our customers to bank with us. You will continue to enjoy the existing features of the RHB Travel FX Card (which will be known as RHB FX Multi-Currency Card) on the App.
2) When will the RHB Mobile App be launched?
  The RHB Mobile App will be launched between June and July 2020 and will be available for download on the Apple App Store and the Google Play Store.
3) Can I use my RHB Now Internet Banking ID and Password to login to this new app?
  As the application is built on different platforms, you will not be able to log in to RHB Mobile using your login details for RHB Now Internet Banking. Please register for an account to access the new RHB Mobile App.
4) I am an existing RHB Travel FX App user. Do I need to download the new RHB Mobile app?
  As an existing RHB Travel FX customer, you do not have to download the RHB Mobile App. You will only need to ensure that the RHB Travel FX App is updated when you are prompted to do so when accessing the App. This would allow access to RHB Mobile and its new features. You will be prompted to update your App via the Apple App Store or the Google Play Store, depending on your phone’s Operating System.
5) I am an existing RHB Travel FX user. Can I log into RHB Mobile using my current ID and password?
  You will be able to log in to RHB Mobile using your existing RHB Travel FX App login credentials. No further registration is required.
6) I forgot my RHB Travel FX username/ password. How can I retrieve them?
  If you have forgotten your username, please contact our Customer Care & Contact Centre at (Toll-Free) 800 601 1742 (within Singapore), or +603 9145 1388 (outside Singapore).
If you have forgotten your password, simply click on “forgot password” at the login screen for RHB Mobile and follow the steps to reset your password.
7) How do I access my RHB FX Multi-Currency Card (previously known as RHB Travel FX Card) on RHB Mobile?
  Once you are logged in on RHB Mobile, simply select the RHB FX Multi-Currency option and you will be able to access its feature.
8) With the change in the product’s name to RHB FX Multi-Currency Card, can I continue to use my existing RHB Travel FX Card?
  There is no change to the physical card and you are able to continue using your existing RHB Travel FX Card.
9) What new features and services does RHB Mobile have?
  Here are some of the new features and services on the App:
Overview of all account balances and transactions in one dashboard
Access your accounts quickly and securely using biometric authentication
Transfer funds quickly using FAST
Apply for new accounts via the App
We are working to bring you more features on the App in the near future.
10) The features seem limited. What about bill payments etc…
  We are working to bring you more features on the App in the near future. We will be adding more services in the coming months and will keep you updated.
11) Where can I read the Terms and Conditions for RHB Mobile and RHB FX Multi-Currency?
  You can refer to the Terms and Conditions for the RHB Mobile Application here and the RHB FX Multi-Currency Card here.
Jun 15, 2020
Stock Broking Business of RHB Securities Singapore to be Acquired by Phillip Securities and Internal Transfer of Capital Markets Business to RHB Bank Singapore

Please be informed that on 29 June 2020, RHB Investment Bank Berhad has entered into a conditional share purchase agreement with Phillip Securities Pte. Ltd. (“Phillip Securities”) for the disposal of its stock broking businesses in RHB Securities Singapore Pte. Ltd. (“RHBSS”) to Phillip Securities (“Proposed Transaction”).

As part of the Proposed Transaction, the capital markets businesses under RHBSS encompassing client coverage, research and corporate advisory services, equity capital markets and institutional equities sales will be internally transferred to RHB Bank, Singapore, which is a branch of RHB Bank Berhad.

As such, under the Proposed Transaction, Phillip Securities will be acquiring RHBSS’ stock broking business. The Proposed Transaction is subject to the approvals of the relevant regulatory authorities, and is expected to be completed in the third quarter of 2020.

We are working to ensure seamless transition for RHBSS customers affected by acquisition.

 

Stock Broking Business

Customers who are holding trading or margin financing accounts, further information and instructions will be communicated in due course. If you have any further enquiries, please contact your respective remisiers or trading representatives, or contact RHB Securities Singapore at (+65) 6438 8810, or via email at rhbsec.enquiries@rhbgroup.com

 

Capital Markets Business

Other customers of our capital markets business will also be notified in due course. You will still be able to contact your existing client servicing personnel / relationship manager for advice or clarification.


Scheduled Maintenance for RHB Now Internet Banking

Please be informed that RHB Now Internet Banking will not be available on the following date and time:

  • 21 June 2020, Sunday, from 00:00am to 05:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

 

Yours Sincerely
RHB Bank Berhad Singapore

Jun 1, 2020
Revision of Premier Plus Account and High-Yield Savings Account Plus

Please be informed of the following revision of interest rate cap for Premier Plus and interest rate tier for High-Yield Savings Account Plus (Promo) with effect from 1 July 2020.

Premier Plus

Deposit Balance Amount

Interest Rates p.a. (wef 1 July 2020)

$200,000 to below $500,000

1.08% p.a. from the first dollar

$500,000 to below $4,000,000

1.28% p.a. from the first dollar

In excess of $4,000,000

1.28% p.a. for the first $4,000,000 and the remaining at 0.08%

* Interest rate of 0.08% p.a. will apply to amounts below $200,000 and remaining balance above $4,000,000. Interest is accrued daily, compounded and credited at the end of the month.

High-Yield Savings Account Plus

Deposit Balance Amount

Interest Rates p.a. (wef 1 July 2020)

First $50,000

1.05% p.a.

Next $25,000

1.55% p.a.

Next $25,000

1.85% p.a.

Above $100,000

0.60% p.a.

Applicable to new and existing customers.

Please refer to https://rhbgroup.com.sg/personal for more information on the product features.
For further queries, please call our Customer Call Centre at 1800-323 0100 or contact your Relationship Manager.

Thank you.

Yours Sincerely,
RHB Bank Berhad


Revision of interest rates for USD BizPower Quad & Quad+ Current Account

Please be informed of the following revision of interest rates for USD BizPower Quad and Quad+ Current Account with effect from 1 July 2020.

USD BizPower Quad Current Account

Deposit Amount

Interest Rates p.a. (wef 1 July 2020)

From 1st dollar*

0.08%

* Minimum daily average balance of US$20,000 to qualify for interest

USD BizPower Quad+ Current Account

Deposit Balance Amount

Interest Rate (% p.a.) with effect from 1 July 2020

First US$5,000,000*

0.188%

Above US$5,000,000 to US$10,000,000

0.218%

Above US$10,000,000 to US$15,000,000

0.188%

Remaining Balance above $15,000,000

0.00%

Applicable to new and existing customers.
* Minimum daily average balance of US$30,000 to qualify for interest

Please refer to https://rhbgroup.com.sg/business/deposits for more information on the product features.
For further queries, please call our Customer Call Centre at 1800-323 0100 or email us at bizpower@rhbgroup.com.

Thank you.

 

Yours Sincerely,
RHB Bank Berhad


Scheduled Maintenance for RHB Now Internet Banking

Please be informed that RHB Now Internet Banking will not be available on the following date and time:

  • 07 June 2020, Sunday, from 12:00am to 04:00am (GMT+8)


Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

 

Thank you for banking with us.



Yours Sincerely
RHB Bank Berhad Singapore

May 11, 2020
Scheduled Maintenance for RHB Now Internet Banking

Please be informed that RHB Now Internet Banking will not be available on the following date and time:

  • 17 May 2020, Sunday, from 12:00am to 04:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

 

Yours Sincerely
RHB Bank Berhad Singapore

Jun 1, 2020
ANNOUNCEMENTS: SAFETY MEASURES AND SUPPORT FOR OUR CUSTOMERS POST-CIRCUIT BREAKER

[Updated as at 1 June 2020]

 

Temporary Branch Closure

Following the Government's announcement to gradually ease the circuit breaker measures, our Bukit Timah, Geylang, Jalan Besar and Katong branches will remain closed during phase one of the post-circuit breaker. More information will be announced later.

 

Branches temporarily closed until further notice.

Branches to remain open

Mondays to Fridays - 9am to 4pm
Saturdays - 9am to 12pm
Sundays and Public Holidays - closed

Geylang
537 Geylang Road
Singapore 389492

Cecil Street
90 Cecil Street
RHB Building
Singapore 069531
(near Telok Ayer MRT Station)

Jalan Besar
10 Jalan Besar #01-03 Sim Lim Tower
Singapore 208787

Tai Seng
26 Tai Seng Street #01-04/05
Singapore 534057
(directly opposite Tai Seng MRT Station)

Katong
14-18 East Coast Road
Singapore 428741

  • ATM services remain available at all branches
  • Cheque deposit service only at open branches
  • Safe deposit box facilities (for temporarily closed branches) available on appointment basis every Wednesday between 11.00am – 2.00pm. Call 1800 323 0100 to make an appointment at least 2 working days in advance.

Bukit Timah
442 Upper Bukit Timah Rd, The Rail Mail
Singapore 678064
(near Hillview MRT Station)

Online Banking

 

Customers can also bank online at their convenience

  • RHB Reflex internet banking
  • RHB Now internet banking
  • RHB FX Mobile App
     

For more information, refer to the Frequently Asked Questions or contact your Relationship Manager / our 24-hr Customer Care and Contact Centre at 1800-323-0100.

Apr 1, 2020
Relief packages for customers affected by the COVID-19 pandemic

On 31 March 2020, The Monetary Authority of Singapore (MAS) announced a package of measures to ease the financial strain on individuals and SMEs caused by the COVID-19 pandemic. RHB Singapore will join in to do our part to help customers during this difficult period.

The packages will be effective from 6 April to 31 December 2020, and will apply to home loans on Singapore residential properties and unsecured loans.

Affected individuals may apply to defer residential mortgage repayments and/or restructure unsecured loans; and SME customers may apply to defer SME loan repayments. Each request will be reviewed on a case-by-case basis.

Please contact RHB Singapore’s Customer Contact Centre at 1800 323 0100 for assistance.

 
Mar 26, 2020
NOTICE FOR COVID-19 SAFETY MEASURES

Dear customers,

The health and safety of our customers and employees is a top priority during this unprecedented time of the COVID-19 outbreak.

In line with the recent guidelines from the Multi-Ministry Taskforce, we have put in place tighter safety measures across our branches and offices to further minimise the spread of COVID-19.

For the wellbeing of our customers:

  • Practise social distancing by reducing the number (five at a time) of customers in the branch at any given time and spacing out queues and seats
  • Temperature screening for all persons entering and re-entering our branches and offices (staff and visitors) We will need to decline entry to persons who are having a fever, have been in contact with a confirmed patient or have returned from overseas under MOH’s restriction order
  • Compulsory travel declaration for all customers and visitors entering and re-entering our premises to facilitate contact tracing
  • Targeted and increased disinfecting frequency at our offices and branches including common areas such as banking hall, elevators, meeting tables, door handles and more, according to NEA guidelines
  • Deferment or cancellation of events, roadshows, conferences regardless of size

 

For the wellbeing of our employees:

  • Temperature screening twice a day and closely monitor health of all frontline employees
  • Face masks to be worn by all frontline employees while interacting with external parties
  • Introduced split operations to minimise close contact as well as to ensure continuity of operations to serve customers’ banking needs during this difficult time

 

With the government’s call for social distancing becoming more stringent, we encourage our customers to perform banking transactions digitally on our RHB Now Internet Banking Platform [pay bills, FAST fund transfers] or via the RHB TravelFX App or Card [online shopping, (using Visa payWave) transport/ F&B/grocery payments].

If you require assistance or need more information, please email us at rhbs.contactus@rhbgroup.com or call our 24-hr Customer Care and Contact Centre at 1800-323-0100.

The management takes the current situation seriously, and would like to request your cooperation in adhering to all the measures put in place, be socially responsible and to abide by the MOH’s advisory.

In addition, we would like to remind all customers to be vigilant against scammers impersonating as Ministry of Health (MOH) contact tracing officials and requesting for financial information. MOH does not ask for financial information during contact tracing calls. Customers are advised to verify the authenticity of the phone calls with the MOH hotline (6325 9220) if you have doubts about the caller's identity.

We will continue to monitor the situation closely and take appropriate actions as guided by the authorities. Please refer to the MOH’s website at www.moh.gov.sg for the latest updates.


STAYING CYBER SECURED DURING COVID-19 PANDEMIC

As the country battles against COVID-19, cyber criminals have been reported to be using this pandemic as part of their social engineering campaign to trick the public into revealing personal information and credentials.

One of the most used tactic is Phishing, where scammers send messages, impersonating financial institutions or other organisations through emails, SMSes, social messaging platforms (E.g. Facebook, WhatsApp), or phone calls. Phishing attacks may come across as trustworthy and users are tricked into believing the authenticity of the message.

 

Please be informed that RHB Bank will never ask our customer to reveal and update personal information and credentials via emails, SMSes, messaging platforms or even over the phone.

We would like to remind our customers to remain vigilant and protect against cybercrime at all times.

Mar 23, 2020
Scheduled Maintenance for FAST Transfers

Please be informed that FAST transfers will not be available on the following platforms on 29 March 2020, Sunday, from 01:00am to 03:00am (GMT+8) for a scheduled maintenance:

? RHB Now Internet Banking
? RHB TravelFX App (transactions via the card is available)
? RHB Reflex

 

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

We thank you for your understanding and appreciate your continuous support.

Mar 16, 2020
Scheduled Maintenance for RHB Now Internet Banking

Please be informed that RHB Now Internet Banking will not be available on the following date and time:

  • 21 March 2020, Saturday, from 12:00am to 10:00am (GMT+8)

 

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.


 

Yours Sincerely

RHB Bank Berhad Singapore

Mar 2, 2020
Scheduled Maintenance for RHB Now Internet Banking

Please be informed that RHB Now Internet Banking will not be available on the following date and time:

  • 7 March 2020, Saturday, from 00:00am to 10:00am (GMT+8)

 

 

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

 

Thank you for banking with us.

 

 

Yours Sincerely

 

 

RHB Bank Berhad Singapore

Feb 10, 2020
UPDATE: 2019 nCoV DORSCON ORANGE LEVEL MEASURES

Dear customers,

Following the announcement of the raised DORSCON level to Orange, we would like to share the additional measures that will be implemented with effect from 10 February, Monday.

For the wellbeing of our customers:

  • Temperature screening for all persons entering and re-entering our premises (staff and visitors)
  • Registration for all customers and visitors entering and re-entering the building/branch, to facilitate contact tracing
  • Targeted and increased disinfecting frequency of our premises/branch according to NEA guidelines
  • You may perform non over-the-counter transactions via the Internet, call or email us at rhbs.contactus@rhbgroup.com or 1800-323-0100
  • Large-scale events will be cancelled or deferred. If event is to proceed, necessary precautions will be put in place
  • We will need to decline entry to persons who are having a fever, have been in contact with a confirmed patient or have been to affected countries in the last 14 days

 

Due to the above precautionary measures, please be patient should the screening processes take longer than usual.

The management takes the current situation seriously, and would like to request your cooperation in adhering to the additional measures put in place, practise good personal hygiene, visit a doctor immediately if you are unwell and to abide by the MOH’s advisory.

In addition, we would like to remind all customers to be vigilant against scammers impersonating as Ministry of Health (MOH) contact tracing officials and requesting for financial information. MOH does not ask for financial information during contact tracing calls. Customers are advised to verify the authenticity of the phone calls with the MOH hotline (6325 9220) if you have doubts about the caller's identity

We will continue to monitor the situation closely and take appropriate actions as guided by the authorities. Please refer to the MOH’s website at www.moh.gov.sg for the latest updates.

Meanwhile, should you need any clarification, please contact our customer contact centre at 1800 3230100.


SCHEDULED MAINTENANCE FOR RHB NOW AND RHB REFLEX

Please be informed that RHB Now Internet Banking and RHB Reflex will not be available on the following dates and timing:

  • 15 February 2020, Saturday, from 00:00am to 09:00am (GMT+8)
  • 16 February 2020, Sunday, from 00:00am to 09:00am (GMT+8)

 

Should you require any assistance, please contact our 24-hour Customer Care & Contact Centre at 1800 323 0100 or +603 9145 1388 (if you are overseas).

 

We thank you for your understanding and appreciate your continuous support.



Yours Sincerely
RHB Bank Berhad Singapore

Jan 6, 2020
SCHEDULED MAINTENANCE FOR RHB NOW INTERNET BANKING

Please be informed that RHB Now Internet Banking will not be available on the following date and time:

  • 10 January 2020, Friday, from 12:30am to 06:00pm (GMT+8)

 

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

 

Thank you for banking with us.



Yours Sincerely
RHB Bank Berhad Singapore

Nov 14, 2019
Notice of Cessation of Operations at Westgate Business Centre

Thank you for your continued support towards RHB Bank’s Business Centre at Westgate Mall.

 

We would like to inform you that our Westgate Business Centre, currently at Westgate Mall B1-23/24, is expected to be in operation till 14 December 2019 and will be relocated to a new location which is yet to be announced.

 

During this transition, you may use our online banking platforms, RHB Now and RHB Reflex to facilitate banking transactions or visit other Business Centers nearest to you (Select the “Locate” tab to view location of other Business Centers).

 

The Bank will provide further updates soon. For more information or if you need clarification, please contact our 24-hour Customer Care and Contact Centre at 1800-323 0100.

 

We look forward to serving all your banking needs.



Yours Sincerely
RHB Bank Berhad

Oct 21, 2019
RHB TravelFX - Intermittent Service Interruption to FAST Transactions (3 hrs)

Dear Valued Customers

Please be informed that there will be intermittent service interruption to FAST transactions performed on RHB TravelFX on 26/10/2019, Saturday from 0130 hrs (GMT+8) till 0430 hrs (GMT+8). You may continue to perform FX conversions and transactions using the RHB TravelFX Card during this period.

 

We apologise for the inconvenience, and seek your understanding and patience. Thank you.


RHB BANK BERHAD

Oct 16, 2019
Revision of Outward Telegraphic Transfer Charges from 1 January 2020

We would like to bring to your attention, revised charges for outward telegraphic transfer with effect from 1 January 2020.

Cable Charges

Existing Charges

Revised Charges with effect from 1 January 2020

Existing Charges

Revised Charges with effect from 1 January 2020

Account Type

Branches

Reflex ( Internet Banking )

SGD Normal Current Account

S$20

S$30

S$20

No Changes

SGD BizPower Quad / Quad+ Current Account

S$20

S$30

S$20

No Changes

USD Normal Current Account

S$20

S$30

S$20

US$20

USD BizPower Quad / Quad+ Current Account

S$20

S$30

S$20

No Changes

Applicable to new and existing customers

Commission-in-lieu of Exchange*

Existing Charges

Revised Charges with effect from 1 January 2020

Existing Charges

Revised Charges with effect from 1 January 2020

Account Type

Branches

Reflex ( Internet Banking )

All Acounts

$0

1/8% (minimum S$10, maximum S$50)

$0

No Changes

Applicable to new and existing customers.

*Commision-in-lieu of exchange is charged when the account and remitting currency is the same (i.e. no foreign exchange is involved).

For further queries, please call our Customer Call Centre at 1800?323 0100 or email us at bizpower@rhbgroup.com.

Thank you.


Change of Features for BizPower Quad+ Current Account from 1 January 2020

We would like to bring to your attention, changes to the features for BizPower Quad+ Current Account (SGD/USD) with effect from 1 January 2020.

BizPower Quad+ Current Account ( SGD / USD )

Existing Charges

Revised Charges with effect from 1 January 2020

Existing Charges

Revised Charges with effect from 1 January 2020

Account Type

SGD Account (SGD)

USD Account (USD)

Minimum Average Daily balance to qualify for interest

$40,000

$30,000

$40,000

$30,000

Applicable to new and existing customers

For further queries, please call our Customer Call Centre at 1800?323 0100 or email us at bizpower@rhbgroup.com.

Thank you.

Yours Sincerely,
RHB Bank Berhad

Sep 26, 2019
Resumption of Online Banking and ATM Services

Please be informed that our online banking platforms, RHB Now and RHB Reflex, as well as ATM Services have been restored. Should you require further assistance, please contact our 24-hour Customer Care & Contact Centre at 1800 323 0100 or +603 9145 1388 (if you are overseas).

We thank you for your understanding and appreciate your continuous support.

 


Yours Sincerely
RHB Bank Berhad Singapore


Intermittent Service Disruption

Dear Customer,

Please be informed that we are experiencing an intermittent service disruption affecting the below platforms. We are working towards restoring our services as soon as possible.

  • RHB Now Online Banking (all Giro transactions)
  • RHB Reflex (SWIFT transactions)
  • ATM Services

 

Should you require any assistance, please contact our 24-hour Customer Care & Contact Centre at 1800 323 0100 or +603 9145 1388 (if you are overseas).

 

We thank you for your understanding and appreciate your continuous support.


Yours Sincerely
RHB Bank Berhad Singapore

Sep 16, 2019
SCHEDULED MAINTENANCE FOR RHB NOW INTERNET BANKING

Please be informed that RHB Now Internet Banking will not be available on the following date and time:

  • 22 September 2019, Sunday, from 01:00am to 05:00am (GMT+8)

 

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

 

Thank you for banking with us.


Yours Sincerely
RHB Bank Berhad Singapore

Sep 2, 2019
Scheduled System Maintenance on 7 and 8 September 2019

Please be informed that there will be a temporary service disruption due to a scheduled maintenance affecting the below platforms on 7 September 2019 (Saturday) and 8 September 2019 (Sunday), from 01.00am to 06.00am (GMT+8).

  • RHB Now
  • RHB TravelFX
  • RHB Reflex
  • ATM Services (services available on 7 September)

 

During this time, customers will not be able to perform transactions / receive FAST transactions from other banks / check statements.

 

Should you require any assistance, please contact our 24-hour Customer Care & Contact Centre at 1800 323 0100 or +603 9145 1388 (if you are overseas).

 

We thank you for your understanding and appreciate your continuous support.


Yours Sincerely
RHB Bank Berhad Singapore

Jul 29, 2019
SCHEDULED MAINTENANCE FOR RHB NOW INTERNET BANKING

Please be informed that RHB Now Internet Banking will not be available on the following date and time:

  • 4 August 2019, Sunday, from 03.00am to 07.00am(GMT+8)

 

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

 

Thank you for banking with us.



Yours Sincerely
RHB Bank Berhad Singapore

Jul 22, 2019
Scheduled Maintenance For RHB Now Internet Banking

Please be informed that RHB Now Internet Banking will not be available on the following date and time:

  • 28 July 2019, Sunday, from 03:00am to 06:00am (GMT+8)

 

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601-1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

 

Yours Sincerely

RHB Bank Berhad Singapore

Jul 8, 2019
Scheduled Maintenance For RHB Now Internet Banking

Please be informed that RHB Now Internet Banking will not be available on the following date and time:

  • 13 July 2019, Saturday, from 00:00am to 09:00am (GMT+8)
  • 14 July 2019, Sunday, from 00:00am to 09:00am (GMT+8)
 

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800?601 1742 (local) or +603 9145 1388 (if you are overseas).

 

Thank you for banking with us.

 

Yours Sincerely

RHB Bank Berhad Singapore

Scheduled Maintenance on 13 and 14 July 2019

Please be informed that there will be a temporary service disruption due to a scheduled maintenance affecting the below platforms on 13 July (Saturday) and 14 July (Sunday) 2019, between 12.00am to 9.00am.

  • RHB Now Internet Banking
  • RHB Reflex
  • RHB TravelFX

 

Should you require any assistance, please contact our 24-hour Customer Care & Contact Centre at 1800 323 0100 or +603 9145 1388 (if you are overseas).
We thank you for your understanding and appreciate your continuous support.


RHB BANK BERHAD

Jun 3, 2019
Scheduled System Maintenance on 9 June 2019

Please be informed that there will be a scheduled maintenance affecting the below platforms on 9 June 2019.

Sunday between 01.00am to 05.00am (GMT+8).
During this time, the below services will not be available.

  • RHB Now Internet Banking
  • RHB TravelFX App (transactions via the Card is available)

 

Should you require any assistance, please contact our 24-hour Customer Care & Contact Centre at 1800 323 0100 or +603 9145 1388 (if you are overseas). We thank you for your understanding and appreciate your continuous support.

 

Thank you for banking with us.



Yours Sincerely
RHB Bank Berhad Singapore

 
May 6, 2019
SCHEDULED MAINTENANCE FOR RHB NOW INTERNET BANKING

Please be informed that RHB Now Internet Banking will not be available on the following date and time:

  • 12 May 2019, Sunday, from 01.00am to 01.00pm(GMT+8)

 

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

 

Thank you for banking with us.



Yours Sincerely
RHB Bank Berhad Singapore

Apr 15, 2019
SCHEDULED MAINTENANCE FOR RHB NOW INTERNET BANKING

Please be informed that RHB Now Internet Banking will not be available on the following date and time:

  • 20 April 2019, Saturday, from 01.00am to 03.00am(GMT+8)

 

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

 

Thank you for banking with us.



Yours Sincerely
RHB Bank Berhad Singapore

Apr 8, 2019
Scheduled Maintenance for ATM & CDM Machines at Bukit Timah & Westgate

Please be informed that the Auto Teller Machine (ATM) and Cheque Deposit Machine (CDM) services will not be available during the period below due to a scheduled maintenance. During this time, you will not be able to perform any transactions on the ATM and deposit any cheques into the CDM.

Date

Business Centre

Time

13 Apr 2019 (Sat)

Bukti Timah & Westgate

4.30pm to 8.30pm

27 Apr 2019 (Sat)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.


 

Yours Sincerely
RHB Bank Berhad Singapore

Apr 1, 2019
SCHEDULED MAINTENANCE FOR RHB NOW INTERNET BANKING

Please be informed that RHB Now Internet Banking will not be available on the following date and time:

  • 06 April 2019, Saturday, from 00:00am to 09:00am (GMT+8)
  • 07 April 2019, Sunday, from 00:00am to 09:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

 

Yours Sincerely
RHB Bank Berhad Singapore

Mar 26, 2019
RHB TravelFX App Scheduled Maintenance

Dear Valued Customers
 

The RHB TravelFX App will be undergoing scheduled maintenance from 02/04/2019, 2200hrs (GMT+8) to 2359hrs (GMT+8).
 

During this time, the app will not be available. You may continue to perform transactions via your RHB TravelFX Card during this period. We apologise for the inconvenience, and seek your understanding and patience. Thank you.


 

RHB BANK BERHAD

Mar 11, 2019
Scheduled System Maintenance on 15 March 2019

Please be informed that there will be temporary service disruption due to a scheduled maintenance affecting the below platforms on 15 March 2019, Friday from 12.00am to 03.00am (GMT+8).

  • RHB Now (including FAST transactions from other banks)
  • RHB TravelFX

Should you require any assistance, please contact our 24-hour Customer Care & Contact Centre at 1800 323 0100 or +603 9145 1388 (if you are overseas).

We thank you for your understanding and appreciate your continuous support.

 

Yours Sincerely
RHB Bank Berhad

Feb 15, 2019
RHB TravelFX App Scheduled Maintenance

Dear Valued Customers,

The RHB TravelFX app will be undergoing scheduled maintenance from 22/02/2019 2300hrs (GMT+8) to 2359hrs (GMT+8).

During this time, the App will not be available. You may continue to perform transactions via your RHB TravelFX Card during this period. We apologise for the inconvenience, and seek your understanding and patience. Thank you.

 

RHB BANK BERHAD

Jan 28, 2019
Early Closure of Business Centres on 4 Feb 2019

Please be informed that our Business Centres will be closing earlier on the eve of Chinese New Year, 4 February 2019 (Monday), as follows:

Business Centres

Banking Hours

Cheque Clearance

Cecil Street, Geylang, Jalan Besar, Katong, Tai Seng, Bukit Timah

9.00am - 12.00pm

SGD & USD outward clearing cut-off time: 11.00am

Westgate

11.00am - 2.00pm

All Business Centres will resume regular banking hours on 7 February 2019, Thursday.

Should you require any assistance, please contact our 24-hour Customer Care & Contact Centre at 1800 323 0100 or +603 9145 1388 (if you are overseas).

Thank you

Jan 12, 2019
Online Notice For Mortgage Rate Change (January 2019)
Jan 7, 2019
RHB TravelFX Schedule Maintenance Notice

Dear Valued Customers,

The RHB TravelFX app will be undergoing scheduled maintenance from 12/01/2019 0400hrs (GMT+8) to 12/01/2019 0800hrs (GMT+8).

During this time, currency conversion and live rates on the app will not be available. You may continue to perform transactions via your RHB TravelFX Card during this period. We apologise for the inconvenience and seek your understanding and patience. Thank you.

 

Thank you.

RHB BANK BERHAD


Scheduled Maintenance for ATM at Westgate Business Centre

Please be informed that the Auto Teller Machine (ATM) services will not be available during the period below due to a scheduled maintenance. During this time, you will not be able to perform any transactions on the ATM.

Date

Business Centre

Time

18 Jan 2019 (Friday)

Westgate

7.00pm to 9.30pm

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.


 

Yours Sincerely
RHB Bank Berhad Singapore

Dec 6, 2018
RHB TravelFX Downtime

Dear Valued Customers,

Please be informed that there is a temporary service disruption on RHB TravelFX for both the App and Card on 11/12/2018, Tuesday from 1730hrs (GMT+8) till 2330hrs (GMT+8).

We apologise for the inconvenience, and seek your understanding and patience. Thank you.

If you require further assistance, please contact our 24-hour Customer Care/Contact Centre at 1800 323 0100 (within Singapore), or +603 9145 1388 (outside Singapore).

 

Thank you.

RHB BANK BERHAD

Dec 3, 2018
Scheduled System Maintenance on 9 December 2018

Please be informed that there will be temporary service disruption due to a scheduled maintenance affecting the below platforms on 9 December 2018, Sunday between 4.00am to 10.00am.

  • RHB Now (including FAST transactions from other banks)
  • RHB Reflex
  • RHB TravelFX
  • Automated Teller Machines (ATM)
  • Cheque Deposit Machines (CDM)

 

During this time, customers will not be able to perform transactions / receive FAST transactions from other banks / check statements / deposit cheques. Should you require any assistance, please contact our 24-hour Customer Care & Contact Centre at 1800 323 0100 or +603 9145 1388 (if you are overseas).

We thank you for your understanding and appreciate your continuous support.

Nov 19, 2018
RHB TravelFX App Scheduled Maintenance

Dear Valued Customers,

The RHB TravelFX app will be undergoing scheduled maintenance from 24/11/2018 2300hrs (GMT+8) to 25/11/2018 0300hrs (GMT+8).

During this time, the app will not be available. We apologise for the inconvenience, and seek your understanding and patience. Thank you.


RHB BANK BERHAD

Oct 25, 2018
Scheduled Maintenance for ATM & CDM Machines

Please be informed that the Bank's Auto Teller Machine (ATM) and Cheque Deposit Machine (CDM) services will not be available during the period below due to a scheduled maintenance. During this time, you will not be able to perform any transactions on the ATM and deposit any cheques into the CDM.

Date

Business Centre

Time

5 Nov 2018 (Mon)

Geylang

6.00pm to 8.00pm

19 Nov 2018 (Mon)

Westgate

7.00pm to 9.00pm

20 Nov 2018 (Tue)

Katong

6.00pm to 8.00pm

21 Nov 2018 (Wed)

Jalan Besar

6.00pm to 8.00pm

22 Nov 2018 (Thu)

Bukit Timah

6.00pm to 8.00pm

23 Nov 2018 (Fri)

Tai Seng

12.00pm to 2.00pm

Should you require any assistance regarding this announcement, please contact our customer service hotline at 1800-323-0100 (from Singapore) or +603-9145 1388 (if you are overseas).

Thank you for banking with us.

 

Yours Sincerely
RHB Bank Berhad


RHB TravelFX App Downtime

Dear Valued Customers,

 

The RHB TravelFX app will be undergoing scheduled maintenance from 01/11/2018 0100hrs (GMT+8) to 01/11/2018 0300hrs (GMT+8).

 

During this time, currency conversion and live rates on the app will not be available. We apologise for the inconvenience, and seek your understanding and patience. Thank you.

 

RHB BANK BERHAD

Oct 1, 2018
Scheduled System Maintenance For RHB Now, RHB Reflex & RHB TravelFX App

Please be informed that there will be a temporary service disruption affecting FAST transactions for RHB Now and RHB Reflex Internet Banking platforms, as well as RHB TravelFX App on 7 October 2018, Sunday from 01:00am till 07:00am (GMT+8).

Should you require any assistance, please contact our 24-hour Customer Care & Contact Centre at 1800-323-0100 (from Singapore) or +603 9145 1388 (if you are overseas).

We thank you for your understanding and appreciate your continuous support.

 
Sep 13, 2018
Scheduled System Maintenance For RHB Now & RHB Reflex

Please be informed that RHB Now and RHB Reflex Internet Banking platforms will not be available on 22 September 2018 (Saturday) between 12:00am till 03:00am.

Should you require any assistance, please contact our 24?hour Customer Care & Contact Centre at 1800?323?0100 (from Singapore) or +603?9145 1388 (if you are overseas). We thank you for your understanding and appreciate your continuous support.

Thank you.

 

RHB TravelFX - Currency Conversion Downtime

Notification:

The RHB TravelFX app will be undergoing scheduled maintenance from 22/09/2018 2100hrs (SGT) to 23/09/2018 0200hrs (SGT). During this time, currency conversion on the app will not be available. We apologise for the inconvenience, and seek your understanding and patience.

Thank you.

Sep 10, 2018
Closure of all branches on 15 September 2018

Please be informed that all seven of our Business Centers will be closed for one day on 15 September 2018 (Saturday) for an official company event.

During this interim period, you may continue to use the Automatic Teller Machines (ATM) and RHB Now Internet Banking platform for transactions.

Normal operating hours will resume on 17 September 2018 (Monday) onwards.

We apologise for the inconvenience caused. Should you have further enquiries, please seek assistance from our Customer Service Assistants at the Business Centre or call our Customer Care and Contact Centre at 1800?323?0100.

Thank you.

Sep 3, 2018
Scheduled System Maintenance For Rhb Now & Rhb Reflex

Please be informed that RHB Bank is performing a bank-wide system maintenance exercise to ensure continued efficiency of our services.

In this regard, please be advised that our RHB Now and RHB Reflex internet banking platforms will not be available on 9 September 2018 (Sunday) between 3.00am till 12.00pm.

Should you require any assistance, please contact our 24-hour Customer Care & Contact Centre at 1800-323-0100 (from Singapore) or +603-9145 1388 (if you are overseas).

We thank you for your understanding and appreciate your continuous support.

Aug 16, 2018
Scheduled Maintenance For RHB Now Internet Banking

Please be informed that there will be some disruptions to RHB Now Internet Banking platform on the following date:

  • 22 August 2018, Wednesday from 01:00am till 05:00am (GMT+8)
     

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800?601 1742 (local) or +603 9145 1388 (if you are overseas

Thank you for banking with us.

 

Yours Sincerely

RHB Bank Berhad Singapore


Scheduled Maintenance For RHB Reflex SG

Please be informed that RHB Reflex SG will not be available on the following date and time:

  • 22 August 2018 01:00am to 05:00am (GMT+8)

 

Should you require any assistance regarding this announcement, please contact us at reflex.sgsupport@rhbgroup.com or call us at 1800?323?0100 (Within Singapore) or +603?91451388 (From overseas).

Thank you for banking with us.

 

Yours Sincerely

RHB Bank Berhad Singapore

Jul 16, 2018
Change of Features for BizPower Quad+ Current Account

We would like to bring to your attention on changes to the features for BizPower Quad+ Current Account with effect from 1 August 2018.

BizPower Quad+ Current Account

Deposit Amount

Deposit Amount

From $1 (SGD)

0.68

Deposit Amount (SGD / USD)

Interest Rate (% p.a.) with effect from 1 August 2018

First $5,000,000

0.68

Above $5,000,000 to $8,000,000

0.88

Above $8,000,000 to $10,000,000

0.99

Above $10,000,000 to $15,000,000

0.38

Remaining Balance above $15,000,000

0.00

Applicable to new and existing customers.
*Minimum average daily balance of $40,000 applies to qualify for interest.

BizPower Quad+ Current Account

Existing Charges

Revised Charges with effect from 1 August 2018

Existing Charges

Revised Charges with effect from 1 August 2018

SGD Account (SGD)

USD Account (USD)

Cable Charge for Outward Remittance

$10

$20

$8

$20

Commission for Outward Bills Collection /Export Letter of Credit

1/24% (subject to minimum amount of $50)

1/16% (subject to minimum amount of $70)

1/24% (subject to minimum amount of $50)

1/16% (subject to minimum amount of $70)

Current Account Document /Account Statement /Cheque Image

$0

< 1 year: $20 per document
1-3 years: $30 per document
> 3 years: $50 per document

$0

< 1 year: $15 per document
1-3 years: $25 per document
> 3 years: $40 per document

Audit Confirmation

$30 (simple)
$50 (complex)

$50 per request*

$24 (simple)
$40 (complex)

S$50 equivalent per request*

Copy of MT 103

$0

$15 per copy

$0

$10 per copy

*Each audit confirmation request will incur a charge of S$50 (or equivalent in other currency), regardless of the number of accounts the customer has with RHB Bank.

For further queries, please contact our Customer Call Centre at 1800?323 0100 or email us at bizpower@rhbgroup.com.

Thank you.


Revised Charges for BizPower Quad Current Account

We would like to bring to your attention on revised charges for BizPower Quad Current Account with effect from 1 August 2018.

Existing Charges

Revised Charges with effect from 1 August 2018

Existing Charges

Revised Charges with effect from 1 August 2018

SGD Account (SGD)

USD Account (USD)

Cable Charge for Outward Remittance

$10

$20

$8

$20

Commission for Outward Bills Collection /Export Letter of Credit

1/24% (subject to minimum amount of $50)

1/16% (subject to minimum amount of $70)

1/24% (subject to minimum amount of $50)

1/16% (subject to minimum amount of $70)

Current Account Document /Account Statement /Cheque Image

$0

< 1 year: $20 per document
1-3 years: $30 per document
> 3 years: $50 per document

$0

< 1 year: $15 per document
1-3 years: $25 per document
> 3 years: $40 per document

Audit Confirmation

$30 (simple)
$50 (complex)

$50 per request*

$24 (simple)
$40 (complex)

S$50 equivalent per request*

Copy of MT 103

$0

$15 per copy

$0

$10 per copy

*Each audit confirmation request will incur a charge of S$50 (or equivalent in other currency), regardless of the number of accounts the customer has with RHB Bank.

For further queries, please contact our Customer Call Centre at 1800?323 0100 or email us at bizpower@rhbgroup.com.

Thank you.

May 1, 2018
Scheduled Maintenance for RHB Now Internet Banking in May 2018

Please be informed that there will be some disruptions to RHB Now Internet Banking platform on the following date:

  • 25 May 2018, Friday from 00:30am till 05:00am (GMT+8)

 

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800?601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

 

Yours Sincerely

RHB Bank Berhad Singapore

Apr 12, 2018
Scheduled Maintenance for RHB Now Internet Banking in April 2018

Please be informed that there will be some disruptions to RHB Now Internet Banking platform on the following date:

  • 27 April 2018, Friday from 00:30am till 05:00am (GMT+8)

 

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800?601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

 

Yours Sincerely

RHB Bank Berhad Singapore


Revision in the sum insured and premium on RHB Bank's Mortgage Loan

Please take note that RHB Bank had revised the insured amount for the mortgage loan under the Mortgagee Interest Policy (MIP) for all properties under Management Corporation Strata Title (MCST). This change would be reflected in the customers’renewal notice where the insurance premium would be calculated based on the outstanding loan amount instead of the reinstatement amount.

 

Properties under MCST will have existing Fire Insurance Policy obtained by its Management Corporation. To ensure customers receive a wider coverage, the Bank has subscribed for the MIP which protects the mortgagor's liability.

 

Please refer to the table below to understand the difference between a MIP and Fire Insurance Policy:

Mortgagee Interest Policy (MIP)

Fire Insurance Policy (FI)

What is this:
MIP is usually applicable for MCST properties which are under the bank’s mortgage charge.

What is this:
FI is usually applicable for non-MCST properties which are under the bank’s mortgage charge.

Premiums Calculation:
Based on the outstanding loan amount.

Premiums Calculation:
Based on the reinstatement value (Reinstatement cost refers to the cost of reinstating the building back to its original condition. This excludes the foundation and the value of the land).

What is insured?
This policy protects up to the outstanding loan amount and allows the Bank to safeguard its financial interests.

What is insured?
This policy covers the basic structures & fittings, but does not cover the improvements made to individual units and the amount to service a loan.

What are the risks insured?
Failure to service the loan as a result of the damage to the mortgaged unit.

What are the risks insured?
Fire damage and extraneous perils.

For more information, please visit General Insurance Association website at: -

  ?    http://www.gia.org.sg/pdfs/howtoguides_FireInsuranceGuide.pdf
  ? http://www.gia.org.sg/public_faqs.php


 

Should you have further enquiries, please contact the following channels: -

  ?    Customer Care & Contact Centre at 1800 323 0100 / +603 9145 1388 (overseas)
  ?  Client Services team at +65 6704 4715 /client.services@rhbgroup.com
Mar 8, 2018
Bank Guidelines on Withdrawal of S$1,000 Denominated Notes

Dear Valued Customers,

Please be informed that with effect of 11 June 2018, the Bank will allow withdrawal of S$1,000 denominated notes, regardless of the number of pieces requested.

In addition, please note that for withdrawal of S$1000 denominated notes, the Bank will ensure record keeping measures which are pursuant to guidance from Monetary Authority of Singapore (MAS) for better risk management by financial institutions.

Thank you.


Scheduled Maintenance For RHB REFLEX SG - March 2018

Please be informed that RHB Reflex SG will not be available on the following date and time:

  • 17 March 2018, Saturday (12.01am) to 18 March 2018, Sunday (11.59pm) (GMT+8)

 

Should you require any assistance regarding this announcement, please contact us at reflex.sgsupport@rhbgroup.com or call us at 1800?323?0100 (Within Singapore) or +603?91451388 (From overseas).

Thank you for banking with us.

 

Yours Sincerely

RHB Bank Berhad Singapore

Mar 1, 2018
Scheduled Maintenance for RHB Now Internet Banking in March 2018

Please be informed that there will be some disruptions to RHB Now Internet Banking platform on the following date:

  • 10 March 2018, Saturday from 01:00am till 06:00am (GMT+8)

 

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

 

Yours Sincerely

RHB Bank Berhad Singapore

Feb 1, 2018
Early Closure of Branches on Eve of Lunar New Year - 15 February 2018

Branches

Banking Hours

Cheque Deposit cut-off time

Cecil Street, Jalan Besar, Katong

From 9.00am to 12.00pm

11.00am

Bukit Timah, Geylang, Tai Seng

From 9.00am to 12.00pm

12.00am

Westgate

From 11.00am to 2.00pm

11.00am

Please be informed that our Branches will be closing earlier on the eve of Lunar New Year (Thursday, 15 February 2018). Our banking hours and cheque deposit cut-off time are as follows:

All Branches will resume regular banking hours on Monday, 19 February 2018.

RHB Bank wishes you a Happy Lunar New Year!

Nov 23, 2017
Revision of Safe Deposit Box Annual Rental Rates with effect from 02 January 2018

Please take note that, with effect from 02 January 2018, the rental rates for Safe Deposit Box will be revised as follows:

Box Types

A

B

C

D

E

F

G

Box Size
(Cubic inches)

300

350

650

900

1200

2000

3000

Annual Rental Rates
(Before GST)

S$140

S$170

S$220

S$280

S$290

S$380

S$680

Annual Rental Rates
(Inclusive of 7% GST)

S$149.80

S$181.90

S$235.40

S$299.60

S$310.30

S$406.60

S$727.60

The minimum Fixed Deposit placement for collateral will be revised to S$5,000.

For existing customers, the revised rental rates will be applicable on the next rental payment due date.

For your banking needs, please feel free to contact our 24-hour service hotline at 1800?323 0100, write to us at rhbs.contactus@rhbgroup.com or visit us at any of our branches.

Nov 1, 2017
Account Opening Promotion - Golden Rooster Medallion Giveaway
This Promotion is applicable to new RHB Bank Berhad Singapore customers ("RHB" or "the Bank") who open the Eligible Account as defined in Clause 2 at the RHB branches between 20 November to 31 December 2017 ("Promotional Period"), both dates inclusive or such other date(s) as may be determined by RHB at its discretion. By participating in this Promotion, you agree to be bound by these terms.
"New RHB customers" refer to customers who do not have any banking relationship with RHB.
Eligibility
2.    Subject to Clause 1, to be eligible for the Promotion, you must successfully open any of the following Eligible Account and fulfill any one of the criteria listed below within the Promotional Period:
 
a. Open a new High-Yield Savings Account successfully with minimum initial deposit of S$20,000 ("Deposit") or
b. Open a new Junior Banker Savings Account successfully with minimum initial deposit of S$20,000 ("Deposit") or
c. Open a new Premier Plus Account successfully with minimum initial deposit of S$200,000 ("Deposit").
3.    Customer must deposit fresh funds into his/her Eligible Account for the initial deposit.

"fresh funds" means a deposit of funds from sources excluding RHB into the Eligible Account. Transfers from existing RHB bank deposit accounts or via RHB cheque(s), cashier’s order(s) or demand draft(s) are not permitted.
4.    The type of currency available under this Promotion is Singapore Dollar ("SGD" or "S$") only.
5.    The Bank may impose an administration charge (early account closure charge) if the Eligible Account is closed within six (6) months of the date on which it is opened if customer has successfully made the gift redemption.
Gift
6. Each customer is entitled to receive one (1) Golden Rooster Medallion 55mm 24k gold-plated ("Gift") under the terms of this Promotion and shall not be entitled to any additional Gift regardless of subsequent additional Fresh Funds deposited into his/her Eligible Account during the Qualifying period. For joint account, only the main account holder will be entitled to redeem the gift.
7.    Customers will be notified of the gift redemption details on the same day when the Eligible Account is successfully opened. Customers are required to complete the acknowledgement letter at our branch.
8.    The gift is available on a first-come, first-served basis and while stocks last. The gift must be redeemed by the stipulated date indicated in the redemption letter otherwise, the gift will be forfeited.
9.    The gift cannot be exchanged for cash, credit or other benefits. The Bank reserves the right to replace the gift with an item of similar value at its sole discretion without prior notice.
10.  The Bank will not be responsible if any gift you redeem is of poor quality, is not suitable to be sold or used or is not fit for any purpose. The Bank will not be responsible or held liable for any damage to or fault in any gift, or for any loss, injury or harm any person suffers in connection with using any gift. This Promotion is not valid with other offers or promotions unless otherwise stated.
General Terms and Conditions
11.   RHB Singapore reserves the right in its sole and absolute discretion and without prior notice, to vary, modify, delete or add to these Terms and Conditions and may also withdraw or discontinue the Promotion at any time without prior notice or liability to any customers. RHB Singapore’s decision in respect of the Promo shall be final and binding.
12.   RHB Singapore’s Terms and Conditions Governing Accounts shall apply.
13.   All participants in the Promotion irrevocably permit and authorize the Bank to disclose, reveal and divulge information regarding their information and particulars to any person (including but not limited to the parties involved in organising, promoting and conducting the Promotion) as the Bank deems fit.
14.   RHB Singapore is not obliged to assist or act on the customer’s behalf in communicating with any vendor in respect of the gift or for any other reason.
15.   In the event of any inconsistency between these terms and conditions and any advertising, promotional, publicity and other materials relating to or in connection with this Promo, these terms and conditions shall prevail.
16.   The Bank shall be entitled to a reasonable period of time to process instructions and may not complete any placement / transaction in respect of an Eligible Account on the same day of receipt of the customer's instruction. The Bank shall not be liable for any loss or damage resulting from any such delay in effecting instructions or transactions.
17.   These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore and customer shall be deemed to have agreed to the exclusive jurisdiction of the Singapore courts.
18.   A person who is not a party to these Terms and Conditions has no right under the Contracts (Rights of Third Parties) Act to enforce any of these Terms and Conditions
19.   By participating in the Promo, you hereby agree and accept these terms and conditions.


All information is correct at the time of publishing or posting online.

Oct 1, 2017
Revision in Interest Rates for Premier Plus Account - updated

With effect from 01 November 2017, the interest rates for Premier Plus will be revised as follows:

 

Existing Interest Rates

Deposit Amount (S$)

Rates (p.a.)

Below $200,000

0.08%

$200,000 to below $500,000

1.08%

$500,000 and above

1.28%

Revised Interest Rates
(with effect from 01 November 2017)

Deposit Amount (S$)

Rates (p.a.)

Below $200,000

0.08%

$200,000 to below $500,000

1.08%

$500,000 to $5,000,000

1.28%

For remaining balance exceeding $5,000,000, the base interest rate of 0.08% p.a. shall apply

 

Should you have any queries on the revised interest rates, please contact our Customer Contact Centre at 1800-323 0100, or write to us at rhbs.contactus@rhbgroup.com or visit us at any of our branches.

 

Yours Sincerely

RHB Bank Berhad Singapore

Aug 1, 2017
Revision of Fall Below Fee for High-Yield Savings Account

Please take note that, with effect from 01 September 2017, an average daily balance of S$500 will be required, otherwise, a fall below fee of S$10 per month will be charged.

 

For your banking needs, please feel free to contact our 24-hour service hotline at 1800?323 0100, write to us at rhbs.contactus@rhbgroup.com or visit us at any of our branches.

Jul 1, 2017
No Interest Payable for Premature Withdrawal of Singapore Dollar and Foreign Currency Fixed Deposits (Effective 1 August 2017)

Please take note that with effect from 01 August 2017, no interest will be paid on any premature withdrawals made on any Singapore Dollar and Foreign Currency Fixed Deposits.

Accordingly, section F of the Terms and Conditions Governing Accounts on fixed deposit accounts and in particular clauses 3, 4 and 5 are amended as follows to take effect from 01 August 2017:

F.    Additional Terms And Conditions Applicable To Singapore Dollar Fixed Deposit And Foreign Currency Fixed Deposit Accounts
3.    Unless otherwise instructed, the deposit will be automatically renewed upon its maturity, for the same period at the prevailing interest rate at the time of renewal or at any other rate determined by the Bank. Renewal advices will be sent to the customer by ordinary mail.
4.    Withdrawal of Foreign Currency Fixed Deposits may be made on maturity date only if the Bank receives from the customer written notice or request for the withdrawal at least 2 Business Days’ before the relevant maturity date. In the absence of such written notice or request, the Bank may in its discretion impose a charge or fee.
5.    Withdrawal of Singapore Dollar or Foreign Currency Fixed Deposits (whether wholly or partially) before maturity date may be made only with the Bank’s consent and on such terms as the Bank think fits including imposing a charge or fee of such amount as the Bank in its sole discretion determine. In addition, no interest will be paid on the Fixed Deposit withdrawn before maturity. This may result in the customer receiving less than the principal amount deposited.


Please refer to the revised terms and conditions here.

For your banking needs, please feel free to contact our 24-hour service hotline at 1800?323 0100, write to us at rhbs.contactus@rhbgroup.com or visit us at any of our branches

 
Jun 27, 2017
Revision of Singapore Dollar Fixed Deposit Board Rates (Effective 3 July 2017)

We would like to inform you that, with effect from 03 July 2017, the Singapore Dollar Fixed Deposit board rates will be revised as follows:

Deposit Amount

3-mth

6 mth

9-mth

12-mth

18-mth

24-mth

36-mth

Board Rates* (% p.a.)

S$1K to S$49,999

0.3125

0.3750

0.4000

0.4500

0.7500

0.8500

1.0000

S$50K to S$99,999

0.3500

0.4000

0.4500

0.5000

0.7500

0.8500

1.0000

S$100K to S$249,999

0.3500

0.4000

0.4500

0.5000

0.7500

0.8500

1.0000

S$250K to S$499,999

0.3500

0.4000

0.4500

0.5000

0.7500

0.8500

1.0000

S$500K to S$999,999

0.3500

0.4300

0.5000

0.6000

0.7800

0.8500

1.0000

S$1M & Above

0.3500

0.4300

0.5000

0.6000

0.7800

0.8500

1.0000

*Rates are subject to change without prior notice.

For your banking needs, please feel free to contact our 24-hour service hotline at 1800?323 0100, write to us at rhbs.contactus@rhbgroup.com or visit us at any of our branches.

Oct 16, 2023
Orchard Premier Centre and Parkway Branch Early Closure at 4pm, Friday (17 Nov 2023)

Orchard Premier Centre and Parkway Branch will close early at 4pm on Friday, 17 Nov 2023 for a staff event.

Regular business hours will resume on Saturday, 18 Nov 2023 and we look forward to serving you. Thank you.

Dec 13, 2023
Technical issue affected cheques deposited on 12 Dec; funds to be credited from 5pm on 13 Dec

As announced by The Association of Banks in Singapore (ABS), a technical issue arising from the central cheque processing system has impacted the cheque clearing for Singapore Dollar (SGD) cheques deposited on 12 December 2023 (Tuesday).

 

There will be a delay in the crediting and receipt of SGD funds on 13 December 2023 (Wednesday). Funds will be credited from 5pm onwards on 13 December*. Please be assured that the central cheque processing system has been fully restored.

 

We apologise for any inconvenience caused and appreciate your patience during this time.

 

*Crediting and receipt of US Dollar (USD) cheques on 13 December 2023 may experience delays, depending on individual bank systems and processes.

Dec 6, 2023
ATM Service Not Available at Jalan Besar ATM e-Lobby

Please be informed that the Jalan Besar ATM e-Lobby will be closed for renovation from 11 December 2023 (Monday) to 31 March 2024 (Sunday). ATM service will not be available during this period. We will resume service on 1 April 2024 (Monday).

 

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. For further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Dec 1, 2023
ATM Service Not Available at Cecil Branch

Please be informed that the Bank’s Automated Teller Machine (ATM) at Cecil branch will be undergoing a power shutdown on 2 December 2023 (Saturday), from 9am to 2pm. ATM services will not be available during this period.

 

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. For further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Nov 15, 2023
Cecil Premier Centre, Orchard Premier Centre and Parkway Branch Early Closure at 4pm, Friday (17 Nov 2023)

Cecil Premier Centre, Orchard Premier Centre and Parkway Branch will close early at 4pm on Friday, 17 Nov 2023 for a staff event.

Regular business hours will resume on Saturday, 18 Nov 2023 and we look forward to serving you. Thank you.

Oct 4, 2023
Scheduled System Maintenance for RHB Mobile SG, RHB REFLEX and Fast Transfers on 8 October 2023

Dear customers,

 

Please be informed that RHB Mobile SG, RHB Reflex and FAST Transfers will not be available on Sunday 8 October 2023, from 01:00am to 07:00am (GMT+8). We apologise for any inconvenience caused.

 

For further assistance regarding this announcement, please contact our customer service hotline at 800 601 1742 (local) or +603 9145 1388 (if you are overseas).

 

Thank you for banking with us.

Oct 2, 2023
Revision of Business Hours From 1 Nov 2023
RHB Orchard Premier Centre & RHB Parkway

Revision of Business Hours

From 1 Nov 2023

Branch

Revised Opening Hours

  Orchard Premier Centre

         Monday to Friday

     Financial Advisory   11AM to 6PM

 

   

     Counter Services     11AM to 6PM

 

         Saturday

     Financial Advisory   11AM to 3PM

 

 

     Counter Services     11AM to 2PM

  Parkway Branch

         Monday to Friday

     Financial Advisory   10AM to 6PM

 

 

     Counter Services     10AM to 5PM

 

         Saturday

     Financial Advisory   10AM to 3PM

 

 

     Counter Services     10AM to 2PM

                            Closed on Sundays and Public Holidays

 

Aug 23, 2023
Scheduled System Maintenance for RHB Mobile SG, RHB REFLEX and ATMs on 10 September 2023

Dear customers,

 

Please be informed that RHB Mobile SG, RHB Reflex and ATMs will not be available on the following date and time due to a scheduled system maintenance: Sunday 10 September 2023, from 1:00am to 11:00am (GMT+8). We apologise for any inconvenience caused.

 

For further assistance regarding this announcement, please contact our customer service hotline at 800 601 1742 (local) or +603 9145 1388 (if you are overseas).

 

Thank you for banking with us.


Scheduled System Maintenance on RHB Mobile SG, RHB REFLEX and ATMs on 27 August 2023

Dear customers,

 

Please be informed that RHB Mobile SG, RHB Reflex and ATMs will not be available on the following date and time due to a scheduled system maintenance: Sunday, 27 August 2023, from 1:00am to 7:00am (GMT+8). We apologise for any inconvenience caused.

 

For further assistance regarding this announcement, please contact our customer service hotline at 800 601 1742 (local) or +603 9145 1388 (if you are overseas).

 

Thank you for banking with us.

Aug 21, 2023
RHB Annual Customer Survey 2023

Dear Customers

RHB Banking Group believes in providing its valued customers with quality products and services. As one of RHB's distinguished customers, your relationship with the Bank is of utmost importance.

 

In line with the Bank's ongoing effort to improve its services and processes, RHB has commissioned an annual customer survey that will be administered by IPSOS Sdn Bhd.
 

Our appointed research company, IPSOS may be reaching out to you between 23 August 2023 and 13 October 2023 to conduct the market research on behalf of RHB Singapore.
 

As this survey is fully conducted online, you may receive an email from the following address: RHBAnnualCustomerSurvey2023@ipsosonline.com
 

We are grateful to have your support as this would allow us to better understand your requirements and subsequently ensure the right building blocks are in place to boost customers’ experience with RHB Singapore.
 

If you have any questions or concerns, please contact our Customer Contact Centre as listed on our website.

Aug 4, 2023
RHB Jurong East branch - We are back, even bigger and better!

We are thrilled to welcome you to our new RHB Jurong East branch from 28 Aug 2023.

We are just a few steps away from our previous location. Come visit us at:
131 Jurong Gateway Rd
#01-257 
S600131

Stay tuned for our exclusive promotions at Jurong East branch when our doors open! We look forward to serving you again soon.

To access online banking services, download the RHB Mobile SG app from the App Store or Google Play Store. For business accounts, our Reflex Internet Banking and Mobile Banking apps provide online banking convenience.

Jul 28, 2023
Paynow Services Temporarily Unavailable

[UPDATE: PayNow Services Have Resumed]

Thank you for your patience. PayNow services have now resumed.


Dear customers,

Please be informed that the Paynow services on RHB Reflex and RHB SG Mobile app are temporarily unavailable until further notice. We apologise for any inconvenience caused.

 
 
Jul 1, 2023
Revision to Premium Financing Board Rates

Revision to Premium Financing Board Rates (PI1, ULF, UR1, UR2, UR3)

Please be informed that with effect from 1 August 2023, the Bank’s premium financing Board Rates will be revised as per table below:

SGD Rate Code

Revised Board Rate

PI1,  ULF, UR1, UR2, UR3

4.20%

USD Rate Code

Revised Board Rate

PI1,  ULF, UR1, UR2, UR3

4.20%

Jun 14, 2023
Urgent ATM Service Maintenance

[Update as of 16 June 2023, 4:17pm]

Thank you for your patience. Our ATM services at our branches are up and running now. We apologise for any inconvenience caused.



Dear customers,

Our Automated Teller Machines (ATM) at all our branches and eLobbies are currently undergoing an urgent service maintenance. ATM services will not be available at the moment. We apologise for any inconvenience caused and will update you once ATM services are up.

To access banking services, you may do so on our RHB Mobile SG app (download on App Store or Google Play Store) or visit any of our branches islandwide for in-branch counter service during this period. Locate us on our website > RHB Singapore > Locate Us. For further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Jun 15, 2023
ATM SERVICE MAINTENANCE

Our Automated Teller Machines (ATM) at all our branches and eLobbies will be undergoing maintenance on 15 Jun 2023 (Thursday), from 9am to 12pm. ATM services will not be available during this period. We apologise for any inconvenience caused.

To access banking services, you may do so on our RHB Mobile SG app (download on App Store or Google Play Store) or visit any of our branches islandwide for in-branch counter service during this period. Locate us on our website > RHB Singapore > Locate Us. For further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Jun 30, 2023
REVISED MORTGAGE INTERNAL REFERENCE RATES

REVISED MORTGAGE INTERNAL REFERENCE RATES HC1, CR6, MR2, MR3, MR4, CR7 and MRR. 

 

The mortgage internal reference rates for the following Board Rates will be revised from 9 July 2023.

 

Please refer to the table below for details on the revisions:

Reference Rate

Current Interest Rate

Revised Interest Rate

Commercial Home plus (HC1)

5.75%

7.65%

Commercial Rate 6 (CR6)

4.68%

6.58%

Commercial Rate 7 (CR7)

3.90%

5.60%

Mortgage Rate 2 (MR2)

5.75%

6.45%

Mortgage Rate 3 (MR3)

4.50%

5.50%

Mortgage Rate 4 (MR4)

5.00%

5.50%

Mortgage Repricing Rate (MRR)

5.40%

5.75%


Revision to Personal Fees & Charges Effective 1 July 2023

Dear Valued Customer,

Please be informed that with effect from 1 July 2023, the following fees and charges under Personal Banking will be revised as follows:

Fees and Charges

Current Charges

With effect 01 July 2023

Account Charges

Early Account Closure Fee for Trio, Premier Plus, Personal Current Account

S$80

S$30

Cheque Charges

Outward Returned Cheque (SGD)

Outward Returned Cheque (US$)

Stop Payment (FCY)

 

S$10

US$10

US$20 per cheque

 

S$30

US$15

US$20 per cheque / USD30 per range

Currency Notes

Withdrawal and Depost

(Subject to Availability)

USD: 1% CILE

Other Currencies ( GBP / AUD / NZD / EUR / CAD / HKD / JPY ) : 1.5% CILE

1 % CILE OR 
 USD: USD20,
 GBP: GBP 10,
 AUD: AUD20
 NZD: NZD 30,
 EUR: EUR 15,
 CAD: CAD 30,
 HKD: HKD 200,
 JPY: JPY 2,000,
 Whichever is higher. 

Outward Remmitance

Cashiers' Order

 

Demand Draft*

*Only available for USD

 

US$10 / S$10

 

Issued in FCY / S$ against payment in S$:
AC holder
1/8% commission, minimum S$10, maximum S$100

Non-AC Holder
1/8% commission, minimum S$20, maximum S$100
 

Issued in FCY / S$ against payment in the same currency:
AC holder
1/8% commission, minimum S$10, maximum S$100

Non-AC Holder
1/8% commission, minimum S$20, maximum S$100

 

S$10 or equivalent

 

Withdrawal from SGD Account: 1/8%   commission (min S$10, max S$100) + Agent   fee (if applicable) + postage (if applicable)

 Withdrawal from FCY Account without   Foreign Exchange: 1/8% commission (min   S$10, max S$100) + 1/8 CILE (min S$10, max   S$100) + Agent Fee (if applicable) + postage   (if applicable)

 Withdrawal from FCY Account with Foreign   Exchange: 1/8% commission (min S$10, max   S$100) + Agent fee + postage (if applicable) 

Other Services

Outward Return GIRO

S$50

S$10

For assistance, please email us at rhbs.ibanksupport@rhbgroup.com or visit any RHB Branch (https://rhbgroup.com.sg/rhb/locate).  

Thank you for banking with us.

 

 

RHB Terms and Conditions Governing Accounts apply. Please visit https://rhbgroup.com.sg/rhb/terms-and-conditions for more details. 

Insured up to S$75k by SDIC.


We Just Need A Little More Time - RHB Jurong East Opening

We need a little more time to get ready for the opening of our RHB Jurong East branch, but we promise that good things come to those who wait! We’d like to apologise for the inconvenience caused and thank you in advance for your kind patience. We will keep you informed of the opening date of our new location soon.

New Location

131 Jurong Gateway Rd

#01-257 

Singapore 600131

To access online banking services, download the RHB Mobile SG app from the App Store or Google Play Store. For business accounts, Reflex Internet Banking and Mobile Banking apps provide online banking convenience.

 

May 30, 2023
System temporarily unavailable for RHB Mobile SG

[Edit] RHB Mobile SG is now available. We are truly sorry for the inconvenience caused.  

 

 

Dear customers,

Please be informed that RHB Mobile SG is temporarily unavailable until further notice due to system maintenance. We apologise for any inconvenience caused.

For further assistance regarding this announcement, please contact our customer service hotline at 800 601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

May 29, 2023
ATM SERVICE MAINTENANCE

The Bank’s Automated Teller Machines (ATM) at all our branches will be undergoing maintenance on 5 June 2023 (Monday), from 1pm to 2pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. For further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

May 24, 2023
Scheduled System Maintenance for RHB Mobile SG and REFLEX

Dear customers,

Please be informed that RHB Mobile SG, RHB Reflex and FAST transfers will not be available on the following date and time due to a scheduled system maintenance: Thursday, 25 May 2023, from 12:30am to 12:00pm (GMT+8). We apologise for any inconvenience caused.

For further assistance regarding this announcement, please contact our customer service hotline at 800 601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

May 1, 2023
Launch of SMS alerts from June 2023

As part of our efforts to improve our digital services and move towards more sustainable practices, we launched eAdvices in January 2023 to replace hardcopy advices. To further enhance our digital offerings, we are now launching SMS alerts.  SMS alerts will be sent in real-time to the mobile number which you have registered with us.

The following transactions on eligible account(s)* will be sent to you as SMS alerts from June 2023 onwards.

SMS

eAdvice

Transaction Type

Personal Account

Company Account

Personal Account

Company Account

Cash Deposit

?

?

Cash Withdrawal

?

Cash Cheque Withdrawal

?

?

Funds Transfer (Credit)

?

?

Fund Transfer (Debit)

?

?

Outward Cheque Clearing

?

?

Outward Cheque Return

?

?

Inward Cheque Clearing

?

?

Inward Cheque Return

?

?

Error Correction

?

?

Account Activation

?

?

Passport Expiring / Expired

?

Fixed Deposit Placement, Renewal and Withdrawal

?

?

Account Status changed to Dormant

?

?

*Eligible accounts: Current Account, Savings Account

As hardcopy advices will progressively be replaced by SMS alerts or eAdvices, please keep your contact details, including email address and mobile number, updated in our records to enjoy more digital services that will be rolled out over time. To update your contact details, download the Personal Details Update Form for Personal, or Account Info Update Form for Business.  Please mail the completed form to RHB Bank Berhad, Account Services Centre (ASC), 90 Cecil Street, #03-00, RHB Bank Building, Singapore 069531.

Should you require more information, please visit any of our branches or call our 24-hour Customer Contact Centre hotline at 1800 323 0100.

Thank you for banking with us.


Beware of fake Scamshield apps

Dear Valued Customer,

Beware of fake Scamshield apps. Scammers have been impersonating bank staff to get customers to download a fake Scamshield app through a web link. The fake app allows unauthorised transactions to be performed on phones. RHB will never send you any links to download third-party apps. Always download apps from official sources only.

Apr 30, 2023
Revision to Premier Plus Account Effective

Dear Valued Customer,

With effect from 1 May 2023, we will be increasing the deposit rates on Premier Plus Account. This rate revision is applicable for all existing and new customers. Please find the revised rates in the table below.

Premier Plus Current Account

Account Balance

Current Interest Rates (p.a)

Interest Rates Effective 01 May 2023 (p.a.)

First S$200,000

2.00%

2.00%

Next S$300,000

3.00%

3.00%

Next S$500,000

3.50%

4.00%

Above S$1,000,000

2.00%

2.00%

For assistance, please email us at rhbs.ibanksupport@rhbgroup.com or visit any RHB Branch (https://rhbgroup.com.sg/rhb/locate).  

Thank you for banking with us.

 

RHB Terms and Conditions Governing Accounts apply. Please visit https://rhbgroup.com.sg/rhb/terms-and-conditions for more details. 

Insured up to S$75k by SDIC.

Apr 23, 2023
Scheduled System Maintenance for RHB Mobile SG and REFLEX

Dear customers,

RHB Mobile SG and REFLEX will not be available for use on Sunday, 23 April 2023, from 1:00am to 06:30am (GMT+8) due to a scheduled system maintenance.

We apologise for any inconvenience caused. If you require urgent assistance, please contact our 24-hour Customer Contact Centre at 1800 323 0100 (local) or +603 9145 1388 (if you are overseas).

Apr 15, 2023
Scheduled System Maintenance for RHB Mobile SG and REFLEX

Dear customers,

RHB Mobile SG and REFLEX will not be available on Saturday, 15 April 2023, from 12:30am to 08:30am (GMT+8) due to a scheduled system maintenance.

We apologise for any inconvenience caused. If you require urgent assistance, please contact our 24-hour Customer Contact Centre at 1800 323 0100 (local) or +603 9145 1388 (if you are overseas).


RHB Jurong East - We are moving to a larger space next door

RHB Jurong East Branch will be closed from 15 April 2023 to prepare for our relocation to a bigger space next door. We will keep you informed of the opening date of our new location.

ATM and Cheque Deposit services will not be available during the period of closure. We apologise for any inconvenience caused and look forward to bringing you a new banking experience.

To access online banking services, download the RHB Mobile SG app from the App Store or Google Play Store. For business accounts, Reflex Internet Banking and Mobile Banking apps provide online banking convenience.

Apr 1, 2023
Revision of interest rates for SGD & USD Quad+ Current Account

Please be informed of the following interest rates revision for SGD & USD BizPower Quad+ Current Account with effect from 1 April 2023.

SGD BizPower Quad+ Current Account

Deposit Balance Amount

Interest Rate  p.a. (wef 1 April 2023)

First $1,000,000*

0.80%

Above $1,000,000 to $3,000,000

2.08%

Remaining balance above $3,000,000

0.30%

The above is applicable to both new and existing customers.

*Minimum daily average balance of SGD 30,000 to qualify for interest

USD BizPower Quad+ Current Account

Deposit Balance Amount

Interest Rate  p.a. (wef 1 April 2023)

From $0 and above*

0.68%

The above is applicable to both new and existing customers.

*Minimum daily average balance of USD 30,000 to qualify for interest

Revision of Minimum Average Daily Balance for SGD & USD Quad+ Current Account

 

There will also be a revision to the minimum average daily balance feature of our BizPower Quad+ Current Account (SGD and USD) with effect from 1 May 2023.

SGD BizPower Quad+ Current Account

Existing Minimum Average Daily Balance

Revised Minimum Average Daily Balance (wef 1 May 2023)

S$ 20,000

S$ 30,000

The above is applicable to both new and existing customers.

USD BizPower Quad+ Current Account

Existing Minimum Average Daily Balance

Revised Minimum Average Daily Balance (wef 1 May 2023)

US$ 20,000

US$ 30,000

The above is applicable to both new and existing customers.

For more information, please visit our website at https://rhbgroup.com.sg/rhb/business/deposits. You may also contact your relationship manager or call our Customer Contact Centre at 1800 323 0100.

Thank you.

 

Yours Sincerely,
RHB Bank Berhad

Apr 8, 2023
ATM Service not Available at Katong e-Lobby on 8 Apr 2023

Katong e-Lobby will be undergoing a power shutdown for upgrading works on 8 April 2023 (Saturday), 9am to 11am. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. For further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Mar 20, 2023
Revision to Foreign Currency Account Effective 20 March 2023

Dear Valued Customer

 

With effect from 20 March 2023, deposit rates on the Foreign Current Account for United States Dollar (USD), British Pound (GBP), Australian Dollar (AUD), New Zealand Dollar (NZD) and Euro (EUR) will be revised. The revised rates are detailed in the table below and are applicable to all existing and new customers.

Current Foreign Currency Account

Revised Foreign Currency Account Rates
(effective 20 March 2023)

Currency

Interest Rates (p.a.)

Interest Rates (p.a.)

USD

0%

2.50%

GBP

0%

1.00%

AUD

0%

1.00%

NZD

0%

1.00%

EUR

0%

1.00%

For assistance, please email us at rhbs.ibanksupport@rhbgroup.com or visit any RHB Branch (https://rhbgroup.com.sg/rhb/locate).  
 
Thank you for banking with us.

 

RHB Terms and Conditions Governing Accounts apply. Please visit https://rhbgroup.com.sg/rhb/terms-and-conditions for more details. Foreign currency deposits, dual currency investments, structured deposits and other investment products are not insured by SDIC.

Mar 15, 2023
ATM Service Not Available at Parkway Branch on 22 Mar 2023

Please be informed that the Bank’s Automated Teller Machine (ATM) at Parkway branch will be undergoing a power shutdown for upgrading works on 22 March (Wednesday), 6pm to 9pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. For further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

 
Mar 6, 2023
ATM Service Not Available at Parkway Branch on 9 Mar 2023 and Katong e-Lobby on 10 Mar 2023

Please be informed that the following Automated Teller Machines (ATM) will be undergoing maintenance on the following dates. ATM services will not be available during this period.

•Parkway Branch – 9 Mar 2023 (Thu), 9am to 12pm

•Katong  e-Lobby – 10 Mar 2023 (Fri), 10am to 1pm

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. For further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Feb 27, 2023
ATM Service Not Available at Katong e-Lobby on 4 Mar 2023

Our Katong e-Lobby will be undergoing a power shutdown for upgrading works on 4 March 2023 (Saturday), 9am to 5pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. For further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

 

ATM Service Maintenance on 3 Mar 2023

The Bank’s Automated Teller Machines (ATM) at all our branches will be undergoing maintenance on 3 Mar 2023 (Friday), from 1pm to 2pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. For further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Feb 10, 2023
Revised Premium Financing Board Rates (PI1, ULF, UR1, UR2, UR3)

Revised Premium Financing Board Rates (PI1, ULF, UR1, UR2, UR3)

Please be informed that with effect from 1 April 2023, the Bank’s premium financing Board Rates will be revised as per table below:

SGD Rate Code

Revised Board Rate

PI1,  ULF, UR1, UR2, UR3

4.00%

USD Rate Code

Revised Board Rate

PI1,  ULF, UR1, UR2, UR3

5.00%

Feb 6, 2023
ATM SERVICE NOT AVAILABLE AT JURONG EAST BRANCH ON 9 FEB 2023 AND ORCHARD PREMIER CENTRE ON 10 FEB 2023

Please be informed that the following Automated Teller Machines (ATM) will be undergoing maintenance on the below dates. ATM services will not be available during this period.

 

•Jurong East Branch – 9 Feb 2023 (Thu), 9am to 12pm

•Orchard Premier Centre – 10 Feb 2023 (Fri), 11am to 2pm

 

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Feb 1, 2023
FAQ Retail Transition from SIBOR to SORA

RHB SINGAPORE – Frequently Asked Questions on SIBOR Transition to SORA 

1. I currently have a property loan referencing SIBOR. How does the discontinuation of SIBOR affect my property loan? 

As SIBOR will be discontinued on 31 December 2024, the switch out of SIBOR loans is necessary to avoid inconvenience to our customers by any possible disruption to your loan when the SIBOR ceases, e.g. interest on the loan cannot be computed.

2. Can I choose not to switch out of my property loan referencing SIBOR? Should I convert now or wait for the SIBOR-SORA Conversion Package (“SIBOR-SCP”)? If I switch out to a prevailing loan package now, will I be able to switch to the SIBOR-SCP to be announced in Q3 2023?

Customers are encouraged to assess from the suite of loan packages available at the point in time which you are ready to switch out from your existing SIBOR retail loan and select one which best meets your needs.

Please note that once you have switched out of your SIBOR-based loan to a prevailing loan package, you will not be able to switch to a SIBOR-SCP. The SIBOR-SCP will only be offered to customers, who at the point of the SIBOR-SCP’s introduction, still have retail loans that are referencing SIBOR.

3. Would I be charged any fees for making a switch now? 

As part of the industry-wide initiative to facilitate customers to switch out of their SIBOR-based retail loan early, RHB is offering a one-time fee-free switch to any prevailing packages offered by us from 1 February 2023. This includes waivers of all conversion-related fees, e.g. repricing fees, administrative fees. Please take note that wavier of fees are only applicable to repricing customers. 

 

Specific Scenario FAQ

Scenario

Response

Customer loan is out of lock-in period and not bound by any subsidies

(such as legal or valuation subsidies)

One-time fee-free switch to any prevailing package is provided.

Customer loan is still within subsidies clawback period

e.g. within 3 years from date of loan disbursement.

One-time fee-free switch to any prevailing package is provided.

You need not repay the subsidies received under your current loan by switching to any prevailing packages. However, the clawback period of your subsidies will be carried through to your re-priced loan. If you decide to redeem your loan, the clawback of all subsidies will apply.

If the prevailing loan comes with a separate clawback period (e.g. 3 years), this will run concurrently with the clawback period that was ported over from the SIBOR loan (e.g. 1 year).

Please note that the clawback period is independent of the lock-in period of the new loan, i.e. one does not impact the other.

Customer loan is still within lock-in period subject to redemption fees

 

e.g. within 3 years from date of loan disbursement.

One-time fee-free switch to any prevailing package is provided.

 

There will be no prepayment fees charged by switching to any prevailing packages. However, if you decide to redeem your loan, the prepayment fees will apply.

 

If the prevailing loan comes with a fresh lock-in period (e.g. 3 years), the customer will only be subject to this fresh lock-in period, even if he is still within the lock-in period of his SIBOR loan.

 

Please note that the clawback period is independent of the lock-in period of the new loan, i.e. one does not impact the other.

Customer loan is still undisbursed/partial disbursed.

One-time fee-free switch to any prevailing package is provided.

 

There will be no prepayment or cancellation fees charged for this switch.

 

However, if you decide to redeem your loan, the prepayment fees will apply.

4. Will I be subject to re-computation of the Total Debt Servicing Ratio (TDSR), Loan-To-Value (LTV), and Mortgage Servicing Ratio (MSR) requirements when I switch from my SIBOR loan to an alternate package offered by the same bank? 

As this is an industry-wide exercise, MAS will not require financial institutions to re-compute the TDSR, LTV, and MSR requirements for affected customers (including investment property loan borrowers) making the switch with the same financial institution. This is a one-time exception to facilitate customers’ switch to alternative loan packages offered by each bank. 

If you initiate a refinancing of your property loan with another financial institution, you will be subject to the prevailing property loan rules (e.g. TDSR, LTV, and MSR). However, you should check with that financial institution if you are eligible for any of the existing exemptions that are provided. For example, currently, borrowers are exempted from TDSR when refinancing their owner-occupied property loans.

5. Will I be subject to re-computation of TDSR if I switch out to a prevailing loan package and at the same time: 

(i) apply for a (new or additional) mortgage withdrawal loan, 

(ii) request for the loan tenure to be extended 

For request(s) other than the switching out of your SIBOR-based loan to a prevailing loan package, you would be subject to credit assessment and thus, the re-computation of TDSR shall apply. Please inform us if you have requests beyond package switching.

Home and Property Loans | RHB Singapore

Jan 25, 2023
Maintenance Work In Progress At Jalan Besar e-Lobby

ATM services at Jalan Besar E-lobby will not be available from 31 Jan to 20 Feb 2023 due to maintenance work. We will resume service on 21 Feb 2023 (Tuesday).

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.


ATM SERVICE NOT AVAILABLE - 30 JAN 2023 TO 31 JAN 2023

Please be informed that the Bank’s Automated Teller Machine (ATM) at Parkway branch will be undergoing a power shutdown for electricity upgrading works on 30 January (Monday), 5pm to 31 January (Tuesday), 10am. ATM services will not be available during this period.

 

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Jan 9, 2023
Early Branch Closure ? 2pm, 21 Jan 2023 (Sat)

Orchard Premier Centre and Parkway Branch will close early at 2pm on Lunar New Year’s Eve, 21 Jan 2023 (Sat). We will remain closed on Sunday and the Public Holidays on Monday and Tuesday.

Regular business hours will resume on 25 Jan 2023 (Wed). We look forward to serving you.

Jan 2, 2023
Lunar New Year Notes Exchange

Our Lunar New Year new notes exchange and red packets for RHB customers will be available from 7 Jan 2023.

 

Customers may visit any of our branches for the exchange during banking hours. Please take note:

•Exchanges will be performed on a  first-come-first-served basis while stocks last

•Elderly customers aged 60 and above, and persons with special needs will receive priority in the first banking hour of each respective branch 

 

Premier Banking and Business Banking customers may make a reservation with your Relationship Manager for the exchange. Collection of the notes is strictly by appointment only

 

Thank you. 

Dec 31, 2022
Service for mobile fund transfer restored

Dear customers, thank you for your patience. Our service for mobile fund transfers has been restored. We apologise for any inconvenience caused by the disruption.


IMPORTANT: Intermittent issues for mobile fund transfers

Dear customers,

Some RHB Mobile users might be experiencing intermittent issues when performing fund transfers to other banks. We are looking into this issue and apologise for any inconvenience caused. We will update once the issue is fully rectified. In the meantime, you may visit the nearest RHB Bank branch or ATM if you need to perform a payment transfer urgently. For branch locations and opening hours, please visit: https://rhbgroup.com.sg/rhb/locate Kindly note that our Orchard and Parkway branches will be closing early at 2pm today (31 Dec).

Corporate customers may also wish to explore using MEPS in Reflex as an alternative. We seek your patience and understanding as we resolve this. Thank you.

Dec 26, 2022
Parkway Branch Early Closure ? 2pm, 31 Dec 2022 (Sat)

Parkway Branch will close early at 2pm on New Year’s Eve, 31 Dec 2022.

Regular business hours will resume on 3 Jan 2023. We look forward to serving you.


Orchard Premier Centre Early Branch Closure ? 2pm, 31 Dec 2022 (Sat)

Orchard Premier Centre will close early at 2pm on New Year’s Eve, 31 Dec 2022.

Regular business hours will resume on 3 Jan 2023. We look forward to serving you.

Dec 21, 2022
BRINGING YOU A NEW BANKING EXPERIENCE AT CECIL BRANCH

Dear valued customers

We are excited to share that our newly renovated Cecil Branch is opening on 9 Jan 2023 and Premier Centre on 17 Jan 2023! We are ready to serve you back at 90 Cecil Street, RHB Building, Singapore 069531.

Banking Hours: Mondays – Fridays: 9am – 4pm, closed on Saturdays, Sundays & Public Holidays

Our last day of operations at our temporary location at Sim Lim Tower will be on 5 Jan 2023.

Dec 14, 2022
ATM SERVICE MAINTENANCE ON 19 AND 20 DEC 2022

Please be informed that the following Automated Teller Machines (ATM) will be undergoing maintenance on the below dates. ATM services will not be available during this period.

•Jurong East Branch – 19 Dec 2022 (Mon), 9am to 12pm

•Orchard Premier Centre – 20 Dec 2022 (Tue), 11am to 2pm

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Dec 1, 2022
Launch of eAdvices

Update Your Contact Details as We are going Paperless with eAdvices from January 2023

As part of our efforts to enhance our digital services and move towards more sustainable practices, we are going paperless by switching to eAdvices.  An eAdvice is an electronic version of the advice that you have been receiving from us.  The eAdvice will be sent in a password-protected PDF format to the email address in which you have registered with us.

The following transactions on eligible account(s)* will be sent to you as eAdvices via email from January 2023 onwards.

*Eligible accounts: Current Account, Savings Account, Fixed Deposit Account

Transaction Type

Personal Account*

Company Account

Cash Cheque Withdrawal

?

Fixed Deposit Placement, Renewal and Withdrawal

?

?

Cheque Deposit

?

Outward Cheque Return

?

Inward Cheque Clearing

?

Inward Cheque Return

?

Account Status changed to Dormant

?

?

*Personal account holders will continue to receive hardcopy advices for all other transactions.  These hardcopy advices will be replaced with SMS notifications in the 2nd quarter of 2023.  A further notice will be sent for the launch of SMS notifications next year.

As we will progressively cease hardcopy advices mailed to you, please keep your contact details, including email address and mobile number, updated with us in order to receive electronic notifications and to enjoy more digital services that will be rolled out over time.

To update your contact details, download the Personal Details Update Formfor Personal, or Account Info Update Form for Business.  Please mail the completed form to RHB Bank Berhad, Account Services Centre (ASC), 90 Cecil Street, #04-00, RHB Bank Building, Singapore 069531.

Should you require more information, please visit any of our branches or call our 24-hour Customer Contact Centre hotline at 1800 323 0100. 

Thank you for banking with us.


ATM SERVICE MAINTENANCE 08 DEC 2022

Please be informed that the Bank’s Automated Teller Machines (ATM) at all our branches will be undergoing maintenance on 08 Dec 2022 (Thursday), from 1pm to 2.30pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.


REVISION TO BUSINESS FINANCING RATES (BFR)

REVISION TO BUSINESS FINANCING RATES (BFR)

The Business Financing Rate (BFR) will be revised with effect from 3 January 2023.

 Please refer to the table below for details on the revisions: -

Reference Rate

Current Interest Rate

Revised Interest Rate

Business Financing Rate (BFR)

5.68%

6.68%

Nov 23, 2022
REVISED MORTGAGE INTERNAL REFERENCE RATES

REVISED MORTGAGE INTERNAL REFERENCE RATES MRR, MR7, CR3, CRR and MBR

 

The mortgage internal reference rates for the following Board Rates will be revised from 23 December 2022.

 Please refer to the table below for details on the revisions: -

Reference Rate

Current Interest Rate

Revised Interest Rate

Commercial Rate 3 (CR3)

4.68%

5.68%

Malaysia Property Board Rate (MBR)

6.00%

7.00%

Mortgage Repricing Rate (MRR)

3.90%

5.40%

Commercial Repricing Rate (CRR)

3.90%

5.20%

Mortgage Rate 7 (MR7)

4.45%

5.70%

Nov 16, 2022
Revision to High Yield Savings Plus Account and Premier Plus Account Effective 1 December 2022

Dear Valued Customer,

 

With effect from 1 December 2022, we will be increasing the deposit rates on Premier Plus Account and High Yield Savings Plus Account across all deposit tiers. This rate revision is applicable for all existing and new customers. Please find the revised rates in the table below.

High Yield Savings Plus Rates

Account Balance

Current Interest Rates (p.a)

Interest Rates Effective 01 December 2022 (p.a.)

First S$50,000

1.20%

1.50%

Next S$25,000

1.30%

1.60%

Next S$25,000

1.40%

1.80%

Above S$100,000

1.50%

2.00%

Premier Plus Rates

Account Balance

Current Interest Rates (p.a)

Interest Rates Effective 01 May 2023 (p.a.)

First S$200,000

1.50%

2.00%

Next S$300,000

2.00%

3.00%

Next S$500,000

2.50%

3.50%

Above S$1,000,000

1.50%

2.00%

For assistance, please email us at rhbs.ibanksupport@rhbgroup.com or visit any RHB Branch (https://rhbgroup.com.sg/rhb/locate).  

 

Thank you for banking with us.

 

RHB Terms and Conditions Governing Accounts apply. Please visit https://rhbgroup.com.sg/rhb/terms-and-conditions for more details. 

Insured up to S$75k by SDIC.

Nov 9, 2022
ATM SERVICE MAINTENANCE ON 13 NOV 2022

Please be informed that the Bank’s Automated Teller Machine (ATM) at all our branches will be undergoing maintenance on  Sunday, 13 November 2022 from 1:00am to 9:00am.

ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100.

Thank you.


RHB Mobile SG Temporarily Unavailable

Dear customer, 

 

Please be informed that RHB Mobile SG is temporarily unavailable until further notice.

 

 We apologise for any inconvenience caused.

Nov 3, 2022
Orchard Premier Centre and Parkway Branch Early Closure 4pm Thursday 10 Nov 2022

Orchard Premier Centre and Parkway Branch willclose early at 4pm on Thursday, 10 Nov 2022 for a staff event.

 

Regular business hours will resume on Friday, 11 Nov 2022 and we look forward to serving you. Thank you.

 
Oct 25, 2022
Revision to Premium Financing Board Rates

Revision to Premium Financing Board Rates (PI1, ULF, UR1, UR2, UR3)

Please be informed that with effect from 1 December 2022, the Bank’s premium financing Board Rates will be revised as per table below:

SGD Rate Code

Revised Board Rate

PI1,  ULF, UR1, UR2, UR3

3.80%

USD Rate Code

Revised Board Rate

ULF, UR1, UR2, UR3

4.20%

Oct 14, 2022
REVISION TO MORTGAGE INTERNAL REFERENCE RATES MR7

REVISION TO MORTGAGE INTERNAL REFERENCE RATES MR7

The mortgage internal references rates for Mortgage Rate 7 (MR7) will be revised from 15 November 2022.

 Please refer to the table below for details on the revisions: -

 

Reference Rate

Current Interest Rate

Revised Interest Rate

Mortgage Rate 7 (MR7)

3.50%

4.45%

Oct 10, 2022
ATM Service Maintenance on 13 October 2022

Please be informed that Katong Automated Teller Machine (ATM)  has resumed service on 14 Oct 2022.

 We apologise for any inconvenience caused.

Oct 3, 2022
RHB Annual Customer Survey 2022

Dear customers,

 

In line with the Bank's ongoing effort to improve its services and processes, RHB Singapore has commissioned an annual customer survey that will be administered by IPSOS Sdn Bhd. Our appointed research company, IPSOS may be reaching out to you between 14 October 2022 and 9 December 2022 to conduct the market research on behalf of RHB Singapore.

 

As this survey is fully conducted online, you may receive an email from the following address: RHBAnnualCustomerSurvey2022@ipsosonline.com.

 

We are grateful to have your support as this would allow us to better understand your requirements and subsequently ensure the right building blocks are in place to boost customers’ experience with RHB Singapore.

 

If you have any questions or concerns, please contact our Customer Contact Centre as listed on our website.

Sep 22, 2022
ATM SERVICE NOT AVAILABLE - Jalan Besar and Jurong East (22 Sep 2022)

Please be informed that Jalan Besar and Jurong East Automated Teller Machines (ATM)  has resumed service on 22 Sep 2022.

 

We apologise for any inconvenience caused.

 

Sep 19, 2022
ATM SERVICE MAINTENANCE - 21 Sep 2022

Please be informed that the Bank’s Automated Teller Machines (ATM) at all our branches will be undergoing maintenance on 21 Sep 2022 (Wednesday), from 3pm to 4pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Sep 12, 2022
ATM SERVICE MAINTENANCE - 16 Sep 2022

Please be informed that the Bank’s Automated Teller Machines (ATM) at all our branches will be undergoing maintenance on 16 Sep 2022 (Friday), from 3pm to 4pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Aug 29, 2022
Revision to High Yield Savings Plus Account and Premier Plus Account Effective 1 September 2022

Dear Valued Customer,

 

With effect from 1 September 2022, we will be increasing the deposit rates on Premier Plus Account and High Yield Savings Plus Account across all deposit tiers. This rate revision is applicable for all existing and new customers. Please find the revised rates in the table below.

High Yield Savings Plus Rates

Account Balance

Current Interest Rates (p.a)

Interest Rates Effective 01 December 2022 (p.a.)

First S$50,000

0.30%

1.20%

Next S$25,000

0.40%

1.30%

Next S$25,000

0.50%

1.40%

Above S$100,000

0.20%

1.50%

Current Premier Plus Rates

Account Balance

Interest Rates (p.a)

Below S$200,000

0.08%

S$200,000 to S$3,000,000

0.48% on whole balance up to S$3,000,000

Above S$3,000,000

0.08%

Revised Premier Plus Rates Effective 1 September 2022

Account Balance

Interest Rates (p.a)

First S$200,000

1.50%

Next S$300,000

2.00%

Next S$500,000

2.50%

Above S$1,000,000

1.50%

For assistance, please email us at rhbs.ibanksupport@rhbgroup.com or visit any RHB Branch (https://rhbgroup.com.sg/rhb/locate).  

 

Thank you for banking with us.

 

RHB Terms and Conditions Governing Accounts apply. Please visit https://rhbgroup.com.sg/rhb/terms-and-conditions for more details. 

Insured up to S$75k by SDIC.

Aug 24, 2022
ATM SERVICE NOT AVAILABLE - Jurong 27 Aug 2022

Please be informed that the Bank’s Automated Teller Machine (ATM) at Jurong East branch will be undergoing an annual power shutdown on 27 August 2022 (Saturday),  from 1pm to 5pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Aug 15, 2022
REVISION TO MORTGAGE INTERNAL REFERENCE RATES MRR and CRR

REVISION TO MORTGAGE INTERNAL REFERENCE RATES MRR and CRR

The mortgage internal reference rates for Mortgage Repricing Rate (MRR) and Commercial Repricing Rate (CRR) will be revised from 15 September 2022.

 Please refer to the table below for the revised rates: -

 

Reference Rate

Current Interest Rate

Revised Interest Rate

Mortgage Repricing Rate (MRR)

3.00%

3.90%

Commercial Repricing Rate (CRR)

3.00%

3.90%

Aug 8, 2022
ATM SERVICE MAINTENANCE ON 10 AUGUST 2022 AT ORCHARD PREMIER CENTRE

Please be informed that our Automated Teller Machine (ATM) at Orchard Premier Centre has resumed service on 11 August 2022.

Thank you for your patience and we apologise for any inconvenience caused.


ATM Service Not Available at Katong e-Lobby on 13 August 2022

Please be informed that Katong e-Lobby is having an annual electrical power shutdown on 13 August 2022 (Saturday). ATM service will not be available from 9.00 am to 2.00pm.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Aug 1, 2022
ATM SERVICE MAINTENANCE ON 3 AUG 2022

Please be informed that the Bank’s Automated Teller Machine (ATM) at all our branches will be undergoing maintenance on 3 August 2022 (Wednesday),  from 2pm to 4pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.


Revision To Mortgage Internal Reference Rates HH1 HP1 and CR7

REVISION TO MORTGAGE INTERNAL REFERENCE RATES HH1, HP1 and CR7

The mortgage internal reference rates for HDB Home Plus 1 (HH1), Home Plus 1 (HP1) and Commercial Rate 7 (CR7) will be revised from 1 September 2022.

Please refer to the table below for the revised rates: -

Reference Rate

Current Interest Rate

Revised Interest Rate

HDB Home Plus 1 (HH1)

5.75%

6.35%

Home Plus 1 (HP1)

5.75%

6.65%

Commercial Rate 7 (CR7)

3.00%

3.90%


Permanent Closure of Tai Seng Branch

As part of RHB Singapore’s strategic branch network refresh, the Tai Seng branch will cease operations from 1 September 2022.

No action is required from customers who have account(s) opened at this branch. There will be no change to your account numbers. 

Customers may continue to bank with us via our RHB Mobile SG and RHB Reflex apps, or visit us at our other branches located islandwide (https://rhbgroup.com.sg/locate).

We apologise for any inconvenience caused and will keep you informed of upcoming new branch locations.

Should you require more assistance, please call our 24-hour Customer Contact Centre.

Thank you.


Temporary Closure of RHB Cecil Branch for Renovation

Our Cecil branch will be temporarily closed for renovation works from 29 Aug – January 2023.

You may visit any of our branches islandwide:

Cecil Branch - Temporarily relocated to Sim Lim Tower

10 Jalan Besar
Sim Lim Tower
#01-03
Singapore 208787

Counter Service Hours:
Mon – Fri: 9am – 4pm
Sat, Sun & PH: Closed

Orchard Premier Centre (For Personal Account Services Only)

321 Orchard Road
Orchard Shopping
Centre Level 2
Singapore 238866

Financial Advisory:
Mon – Sat: 11am – 7pm

Counter Service Hours:
Mon – Fri: 11am – 6pm
Sat: 11am – 3pm
Sun & PH: Closed

Jurong East Branch

Blk 131 Jurong
Gateway Road
#01-265
Singapore 600131

Counter Service & Financial Advisory Hours:
Mon – Fri: 9am – 4pm
Sat: 9am – 12pm
Sun & PH: Closed

Parkway Branch

80 Marine Parade
Parkway Parade
#B1-83B
Singapore 449269

Financial Advisory:
Mon – Fri: 10am – 6pm
Sat: 10am – 4pm

Counter Service Hours:
Mon – Fri: 10am – 5pm
Sat: 10am – 2pm
Sun & PH: Closed

We apologise for any inconvenience caused and will keep you informed of the reopening of Cecil Branch.

For more information or assistance, please call our 24-hour Customer Contact Centre.

Thank you.


ATM Service Maintenance on 10 Aug 2022

Please be informed that the Bank’s Automated Teller Machine (ATM) at all our branches will be undergoing maintenance on 10 August 2022 (Wednesday) from 1am to 5am. ATM services will not be available during this period.

 

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Jul 18, 2022
Maintenance Work In Progress At Katong e-Lobby From 25 July To 10 August 2022

ATM service will not be available at Katong e-Lobby from 25 July to 10 August 2022 due to maintenance work. We will resume service on 11 August 2022 (Thursday).

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Jul 11, 2022
ATM Service Not Available at Jurong East 15 July 2022

Please be informed that Jurong East Automated Teller Machine (ATM)  has resumed service on 16 July 2022.

 

We apologise for any inconvenience caused.


ATM SERVICE MAINTENANCE ON 14-15 July 2022

Please be informed that the Bank’s Automated Teller Machine (ATM) at all our branches will be undergoing maintenance from 14 July 2022 (Thursday), 11:30pm to 15 July 2022 (Friday), 5:30am. ATM services will not be available during this period.

 

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.


ATM SERVICE MAINTENANCE ON 14 JULY 2022

Please be informed that the Bank’s Automated Teller Machine (ATM) at Jurong East, Jalan Besar and Tai Seng branches will be undergoing maintenance on 14 July 2022 (Thursday) from 1am to 5am. ATM services will not be available during this period.

 

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Jul 6, 2022
ATM SERVICE MAINTENANCE ON 9 JULY 2022

Please be informed that the Bank’s Automated Teller Machine (ATM) at all our branches will be undergoing maintenance on 9 July 2022 (Saturday), from 11:30pm to 10 July 2022 (Sunday), 5:30pm. ATM services will not be available during this period.

 

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Jul 4, 2022
Parkway Branch Opening

Dear valued customer

 

We are delighted to share that our Parkway branch is opening on 27 July 2022! Strategically located in Parkway Parade, our newest branch will enable us to better serve all our customers across Premier, Personal and Business Banking.

 

You can expect the following banking services at our Parkway branch: counter teller service, account opening, deposits, financing solutions, insurance and investment advisory, ATM and cheque deposits.  

 

Address:
RHB Parkway Branch
80 Marine Parade Road
Parkway Parade
#B1-83B
Singapore 449269

 

Banking Hours: Mondays – Fridays: 10am – 6pm, Saturdays: 10am - 4pm, closed on Sundays & Public Holidays

 

Counter Service Hours: Mondays - Fridays: 10am - 5pm, Saturdays: 10am - 2pm, closed on Sundays & Public Holidays

 

ATM service is available daily from 6am to 11pm.

 

For quick and easy solutions for your banking needs, download our RHB Mobile SG app from the Apple App Store or Google Play Store. For business accounts, Reflex Internet Banking and Mobile Banking app provide online convenience for your banking needs.        

 

For more information or assistance, please visit the RHB Singapore website or call our 24-hour Customer Contact Centre at 1800 323 0100.

 


ATM Scheduled Maintenance at Cecil Street Branch

Please be informed that Cecil Street Automated Teller Machine (ATM) underwent an urgent maintenance on 7 July 2022 and has resumed service on 8 July 2022.

We apologise for any inconvenience caused.


ATM Service Maintenance on 7 July 2022

Please be informed that the Bank’s Automated Teller Machine (ATM) at all our branches will be undergoing maintenance on 7 July 2022 (Thursday) from 1:00am to 5:00am. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Jul 4, 2022
ATM Scheduled Maintenance at Cecil Street Branch

Please be informed that Cecil Street Automated Teller Machine (ATM) underwent an urgent maintenance on 7 July 2022 and has resumed service on 8 July 2022.

We apologise for any inconvenience caused.

Jun 15, 2022
REVISION TO MORTGAGE INTERNAL REFERENCE RATES MR7

REVISION TO MORTGAGE INTERNAL REFERENCE RATES MR7

The mortgage internal references rates for Mortgage Rate 7 (MR7) will be revised from 15 July 2022.

 Please refer to the table below for details on the revisions: -

 

Reference Rate

Current Interest Rate

Revised Interest Rate

Mortgage Rate 7 (MR7)

3.00%

3.50%

Jun 6, 2022
ATM SERVICE MAINTENANCE ON 10 JUNE 2022

Please be informed that the Bank’s Automated Teller Machine (ATM) at all our branches will be undergoing maintenance on 10 June 2022 (Friday) from 1:00am to 5:00am. ATM services will not be available during this period.

We apologise for any inconveniences caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100.


ATM Service Maintenance on 9 June 2022

Please be informed that the Bank’s Automated Teller Machine (ATM) at all our branches will be undergoing maintenance on 9 June 2022 (Thursday) from 2:00pm to 3:00pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Jun 1, 2022
Scheduled Maintenance for RHB Mobile SG on 4 June 2022

Please be informed that RHB Mobile SG will not be available for use on the following date and time due to a scheduled system maintenance:

  • Saturday, 4 June 2022, from 01:00am to 05:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

 
May 9, 2022
Scheduled Maintenance for ATM on 13 May 2022 (Friday) from 8:00pm to 11:00pm

Please be informed that our Automated Teller Machine (ATM) at all branches will be undergoing maintenance on 13 May 2022 (Friday) from 8:00pm to 11:00pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

 
Apr 11, 2022
Scheduled Maintenance for ATM

Please be informed that our Automated Teller Machine (ATM) will be undergoing maintenance on 13 April 2022 (Wednesday) from 2:00pm to 2:30pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store, or visit any of our branches islandwide. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.

Apr 4, 2022
Revised Cheque Book Postage Charges with Effect 25 April 2022

Please note that cheque book postage charges will be revised with effect from 25 April 2022.

Prior to 25 April 2022

With effect 25 April 2022

Normal Mail

Free

Free

Registered Mail

S$5

S$5

Urgent Mail

(Delivered by next working day)

S$20

S$25

Courier Service

(Delivered by the 4th working day)

NA

S$20

Should you require any assistance regarding this announcement, please contact our customer service hotline at 1800-323-0100. 

Thank you for banking with us. 

Mar 31, 2022
Revised Terms and Conditions Governing Accounts with effect from 31 March 2022

Please note that the terms and conditions governing accounts will be revised with effect from 31 March 2022.

To view our revised terms, please click on the following link: Terms and Conditions Governing Accounts. 

Should you require any assistance regarding this announcement, please contact our customer service hotline at 1800-323-0100. 

Thank you for banking with us. 


Closure of Jalan Besar Branch

Our Jalan Besar branch will cease operations on 30 April 2022 after branch banking hours at 12pm. 

No action is required from customers who have account(s) opened at this branch. There will be no change to the account numbers with this branch closure. 

Customers may continue to bank with us via our RHB Mobile SG and RHB Reflex apps, or visit us at our other branches located islandwide.

To locate our branches, please visit https://rhbgroup.com.sg/locate for more details.

We apologise for any inconvenience caused and will keep you informed of upcoming new branch locations.

Should you require more assistance, please call our 24-hour Customer Contact Centre at 1800 323 0100

Mar 1, 2022
RHB Bank Singapore Best Execution Policy For Capital Market Products

Pursuant to the Notice on the Execution of Customers’ Orders (SFA 04-N16) and accompanying Guidelines (SFA 04-G10) issued by the Money Authority of Singapore, RHB Bank Berhad Singapore is required to establish a written policy on the:

  1. placement and/or execution of customers’ orders on the best available terms, and
  2. placement and/or execution of comparable customers’ orders in accordance with the time of receipt of such orders. 

This will take effect from 3 March 2022. Please refer to RHB Bank Singapore’s Best Execution Policy for Capital Market Products for more details.


Closure of Bukit Timah Branch

RHB Singapore will be closing our Bukit Timah Branch. The branch will cease operations on 31 March 2022 after branch banking hours at 4pm. 

No action is required from customers who have account(s) opened at this branch. There will be no change to the account numbers with this branch closure. 

Customers may continue to bank with us via our RHB Mobile SG and RHB Reflex apps, or visit us at our other branches located islandwide.

We apologise for any inconvenience caused and will keep you informed of upcoming new branch locations.

To locate our branches, please visit https://rhbgroup.com.sg/locate for more details.

Should you require more assistance, please call our 24-hour Customer Contact Centre at 1800 323 0100.

Jan 17, 2022
Scheduled Maintenance for RHB Mobile SG on 21 and 23 January 2022

Please be informed that RHB Mobile SG will not be available for use on the following date and time due to a scheduled system maintenance:

  • Friday, 21 January 2022, from 05:30am to 06:00am (GMT+8)
  • Sunday, 23 January 2022, from 01:00am to 04:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Jan 10, 2022
2022 New Notes Reservation is Closed

Due to overwhelming response in the demand of new notes issued for Lunar New Year 2022, reservation for new notes is closed as the allocation has been fully taken up.

 

Should you have any enquiries, feel free to call our Customer Contact Centre at 1800 323 0100.

 

Thank you.

Jan 4, 2022
Power Outage at Bukit Timah branch

[Update 4 Jan 2022] Banking services at our Bukit Timah Branch will resume tomorrow (5 January 2022). Visit https://www.rhbgroup.com.sg/locate for our daily banking hours. We look forward to serving you again.


Dear customers, 

 

Our Bukit Timah Branch operations are currently affected by temporary power outage. We are unable to serve our customers at the moment. We will update you once our services are operational again. To locate our branches islandwide, please visit www.rhbgroup.com.sg/locate for more details.

 

We apologise for any inconvenience caused. Should you require more information or assistance, please visit our website at www.rhbgroup.com.sg or call our 24-hour Customer Contact Centre at 1800 323 0100.

Jan 3, 2022
Advisory against SMS/Email Phishing Scams

Advisory against SMS/Email Phishing Scams

Dear customers,

 

Reports of SMS / email scams have recently been on the rise. These scams typically impersonate the bank by misusing a legitimate sender name and SMS code, usually something that closely takes after the name of the bank. Mobile devices are unable to differentiate the name of the senders, and the SMSes may appear on the same thread as the previous bank messages. Unsuspecting victims end up receiving links within their emails or SMSes, leading them to disclose their mobile banking details. In such cases, victims will only realise that they have been scammed after receiving notifications of the transaction or when they receive their bank account statement.

 

We urge all customers to remain vigilant and safeguard against falling prey to such scams. Do not click on links that request for banking information nor share your information with anyone without verification. The bank will never ask for your mobile banking information, log in details or OTP over the phone.

 

Please call our Customer Contract Centre @ 1800 323 0100 if you are unsure. For more information, visit our Cyber Security Tips page at www.rhbgroup.com.sg/rhb/cyber-security-tips.


[Update] New Notes Exchange for Lunar New Year (LNY) 2022 (By Appointment Only)

Due to overwhelming response in the demand of new notes issued for Lunar New Year 2022, reservation for new notes is closed as the allocation has been fully taken up.

 

Should you have any enquiries, feel free to call our Customer Contact Centre at 1800 323 0100.

 

Thank you.

Dec 1, 2021
Scheduled Maintenance for ATM Machine at Cecil Street Branch

Please be informed that the Automated Teller Machine (ATM) at our Cecil Street branch will be undergoing maintenance on 4 December 2021 (Saturday) from 1:00pm to 7:00pm. ATM services will not be available during this period.

We apologise for any inconvenience caused. To access banking services, please download our RHB Mobile SG app on App Store or Google Play Store, or visit any of our branches islandwide. Should you have further enquiries, please call our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.


Early Closure On New Year Eve

Please be informed that all our branches will close earlier on New Year’s eve, 31 December 2021 (Friday). 

Our branch operating hours and cheque clearance timings are as follows:

BRANCHES

BANKING HOURS

Cheque Deposit cut-off time

Cecil Street, Bukit Timah, Jurong East, Jalan Besar & Tai Seng

9.00am - 12.00 noon

SGD Cheque - 10.30am

USD Cheque - Non-business day

Orchard Premier Centre

11.00am - 2.00pm

SGD Cheque - 10.30am

USD Cheque - Non-business day

All branches will resume regular banking hours on 3 January 2022 (Monday). 

Should you require any assistance, please contact our 24-hour Customer Contact Centre at 1800 323 0100. Thank you.


Early Closure of Orchard Premier Centre on Christmas Eve 24 December 2021

Please be informed that Orchard Premier Centre will close earlier on Christmas eve, 24 December 2021 (Friday).

Our branch operating hours and cheque clearance timings are as follows:

BRANCHES

BANKING HOURS

Cheque Deposit cut-off time

Orchard Premier Centre

11.00am - 4.00pm

SGD Cheque - 3.30am

USD Cheque - 1.00pm

We will resume regular banking hours on 27 December 2021 (Monday).

Operating hours on Christmas eve for all other branches are on regular banking hours.

Should you require any assistance, please contact our 24-hour Customer Contact Centre at 1800 323 0100.

Thank you.

Nov 24, 2021
Scheduled Maintenance for RHB Mobile SG and RHB Now on 28 November 2021

Please be informed that RHB Mobile SG and RHB Now Internet Banking will not be available for use on the following date and time due to a scheduled system maintenance:

  • Sunday, 28 November 2021, from 08:30am to 03:00pm (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Nov 1, 2021
The RHB Now Internet Banking service will be discontinued from 1 January 2022

Dear customers

Please be informed that the RHB Now Internet Banking service will be discontinued from 1 January 2022. 

The bank is focusing on offering online banking services through our RHB Mobile SG App. Download the App via the Apple App Store or Google Play Store and register today for faster convenience.

To register for RHB Mobile SG as an existing RHB Bank customer:
1) Launch the App and click on “Register Now”,
2) Select the "Existing Customer" option
3) Follow the on-screen instructions to register for RHB Mobile SG

Click here to find out more about RHB Mobile SG.

For more information, call our Customer Contact Centre at 1800 323 0100.


Scheduled Maintenance for RHB Mobile SG and RHB Now on 07 November 2021

Please be informed that RHB Mobile SG and RHB Now Internet Banking will not be available for use on the following date and time due to a scheduled system maintenance:

  • Sunday, 07 November 2021, from 1:00am to 05:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore


Tai Seng Branch - Temporary Closure Notice

Dear Customers

 

Our Tai Seng Branch will be closed on 02 November 2021 for deep cleaning and disinfection. We will reopen on 03 November 2021.  

 

To locate our branches islandwide, please visit www.rhbgroup.com.sg/locate for more details.

 

We apologise for any inconvenience caused.

 

Should you require more information or assistance, please visit our website at www.rhbgroup.com.sg or call our 24-hour Customer Contact Centre at 1800 323 0100.

Oct 25, 2021
RHB Annual Customer Survey 2021

Dear customers, 

 

In line with the Bank's ongoing effort to improve its services and processes, RHB Singapore has commissioned an annual customer survey that will be administered by IPSOS Sdn Bhd. Our appointed research company, IPSOS may be reaching out to you between 27 October 2021 and 24 November 2021 to conduct the market research on behalf of RHB Singapore. 

 

As this survey is fully conducted online, you may receive an email from the following address: RHBCustomerExperienceSurvey2021@ipsosonline.com.

 

We are grateful to have your support as this would allow us to better understand your requirements and subsequently ensure the right building blocks are in place to boost customers’ experience with RHB Singapore.

 

If you have any questions or concerns, please contact our Customer Contact Centre at 1800 323 0100

Oct 6, 2021
Scheduled Maintenance for RHB Mobile SG and RHB Now on 10 October 2021

Please be informed that RHB Mobile SG and RHB Now Internet Banking will not be available for use on the following date and time due to a scheduled system maintenance:

  • Sunday, 10 October 2021, from 12:00am to 03:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Sep 29, 2021
Scheduled Maintenance on 3 October 2021

Please be informed that RHB Mobile and RHB Now Internet Banking will not be available for use on the following date and time due to a scheduled system maintenance:

  • Sunday, 03 October 2021, from 1:00am to 05:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

 
Sep 22, 2021
Temporary-Closure-of-Bukit-Timah-Branch

[Update]

Thank you for your patience and understanding. Our Bukit Timah Branch will re-open to serve you from Monday 27 September 2021.

 

Dear customers

 

Our Bukit Timah Branch will be closed from 23 September 2021 for deep cleaning and disinfection, and will remain closed until further notice. 

 

We apologise for any inconvenience caused. 

 

To locate our branches islandwide, please visit www.rhbgroup.com.sg/locate for more details.

 

Should you require more information or assistance, please visit our website at www.rhbgroup.com.sg or call our 24-hour Customer Contact Centre at 1800 323 0100.

 
Sep 15, 2021
Intermittent service at Customer Contact Centre

Dear customers,

 

We are currently experiencing high call volume at our Customer Contact Centre. 

 

Please drop us an email at rhbs.ibanksupport@rhbgroup.com with your enquiries and contact number for our customer service agents to contact you at their earliest availability. 

 

We apologise for any inconveniences caused, and thank you for your support and understanding.


Termination of the Hiring of Safe Deposit Boxes at Bukit Timah and Jalan Besar Branches wef 1 January 2022 Plus FAQs

Termination of Safe Deposit Box Hires

Please be informed that we will cease offering the hire of Safe Deposit Boxes at our Bukit Timah and Jalan Besar branches with effect from 1 January 2022.

Customers with Safe Deposit Box hires at Bukit Timah and Jalan Besar branches are advised to visit the branches to remove all contents and close their Safe Deposit Boxes before 1 January 2022 ie. The last day to close your Safe Deposit Box will be 31 December 2021.

Please bring along the 2 keys that were issued to you at the start of the Safe Deposit Box hire when you visit the branch to collect the contents in your box.

If you have misplaced the key(s), or require further information or assistance, please speak to our branch staff or call our 24-hour Customer Contact Centre at 1800 323 0100. 


Frequently Asked Questions 

1)    When is the last day that I must close my Safe Deposit Box account at RHB Bukit Timah / Jalan Besar Branch?
You are advised to close your Safe Deposit Box account before 1 January 2022.

The last day of Safe Deposit Box operations will be on 31 December 2021. The two branches will cease the hire of Safe Deposit Box with effect from 1 January 2022.

2)    What should I do before 1 January 2022?
Customers are advised to arrange for the removal of all contents from their Safe Deposit Boxes before 1 January 2022. There will be a refund of hire fees for the remaining months’ lease that you have previously paid for if any. 

For customers who are unable to clear the contents in their Safe Deposit Box by 1 January 2022, please contact our Customer Contact Centre at 1800 323 0100 before 1 January 2022 for assistance. 

If no arrangements are made to vacate the Safe Deposit Box by 1 January 2022, the Bank will open the box in accordance with the bank’s clause 13.4.1, under our Termination, Terms and Conditions (version T&C 2014) agreed by you at the start of hire agreement.

3)    Can I transfer all items in my Safe Deposit Box to your Safe Deposit Boxes at other RHB branches?
The bank has ceased the offering of Safe Deposit Box hires at all branches. 

4)    What are the opening hours for Bukit Timah/Jalan Besar Branch during which I can go down to clear my Safe Deposit Box items?
From now to 31 December 2021, you may proceed to RHB Bukit Timah/Jalan Besar Branch during normal branch banking hours.

Banking Hours for closure of Safe Deposit Boxes: 
Monday to Friday : 9:00am – 4:00pm
Saturday : 9:00am – 11am
Closed on Public Holidays

Staff members will be deployed at the branch to assist customers on the closure of the Safe Deposit Boxes. 

5)   What if I have lost one of the keys to my Safe Deposit Box?
The Bank does not retain any duplicate keys for the rented boxes. If a key is lost or stolen, the Bank must be notified immediately and the remaining key must be brought to the branch at a scheduled time during normal banking hours to permit the lock to be changed in the presence of the Renter. The Bank has the right to retain the key deposit.

If both keys are lost, the Safe Deposit Box must be drilled open by a locksmith where the expenses incurred shall be paid by the Renter. 


6)   What are the procedures for me to terminate/surrender my Safe Deposit Box?
You may terminate or surrender the Safe Deposit Box by removing all contents, returning all keys, paying any outstanding rent owed on the Box and signing any appropriate documentations required by the Bank.

7)    Can I empower someone to close the Safe Deposit Box account on my behalf as I am overseas?  
You may decide to appoint someone to act on behalf of you as your agent or attorney-in-fact (“AIF”) under a power of attorney.  All documentations must be satisfactory to the Bank in our discretion and, unless prohibited by law, the Bank may refuse, with or without cause, to honour a power of attorney that you grant to others. Once we accept a power of attorney, we may continue to recognize the authority of your AIF to act on your behalf.   

8)    What are the procedures for Bank Drills?
If the Agreement is terminated by the Bank, Renter agrees that the Bank may engage a third party to drill open, or otherwise, force open the Box. One Bank employee, one Bank Lawyer and one Bank Auditor will be present and will remove, examine and record the contents as inventory. 

When the bank removes the contents, it may include opening of any sealed envelopes and/or sealed containers. Upon signing the Agreement, Renter has agreed that none of these actions constitute a breach of your privacy, including, but not limited to, rights under applicable privacy laws. The contents will be transported uninsured to a central location where they will be stored until reclaimed by the Renter or turned over to the appropriate Authority as provided in the Agreement. 

The Bank shall not be liable for loss, damage or breakage to the contents of the Box during drilling, inventorying or shipping of the contents. The Bank may, but is not required to, use a videographer/photographer to record the drilling and inventory process. Renter may be responsible for any costs the Bank incurs in this process including drilling/force open fees, notary fees, shipping, storage expenses or other costs associated with terminating the Agreement.

Aug 4, 2021
Scheduled Maintenance for RHB Mobile Banking Singapore on 7 August 2021

Please be informed that RHB Mobile Banking Singapore will not be available on the following date and time for maintenance:

  • 7 August 2021, Saturday, from 01:00am to 05:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

 

Yours Sincerely
RHB Bank Berhad Singapore

Aug 2, 2021
Discontinuation of ATM hotline number

Dear customers,

 

Our ATM hotline number (65) 6289 1668 will be discontinued from 1 September 2021. 

 

From 1 September 2021, please contact our 24-hour general Customer Contact Centre hotline at 1800 323 0100 to report lost ATM cards. 

 

We apologise for any inconveniences caused, and thank you for your support and understanding.

Jun 9, 2021
Scheduled Maintenance on 12 and 13 June 2021

Please be informed that RHB Mobile and RHB Now Internet Banking will not be available for use on the following date and time due to a scheduled system maintenance:

  • Saturday, 12 June 2021, from 5:00am to 07:00am (GMT+8)
  • Sunday, 13 June 2021, from 2:30am to 05:30am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

May 26, 2021
Scheduled Maintenance For Fast Transfers on 29 May 2021

Please be informed that FAST transfers will not be available on the following platforms on 29 May 2021, Saturday, from 01:30am to 04:00am (GMT+8) for a scheduled maintenance:

  • RHB Now Internet Banking
  • RHB Mobile Banking App
May 19, 2021
Scheduled Maintenance on 22 May 2021

Please be informed that RHB Mobile and RHB Now Internet Banking will not be available for use on the following date and time due to a scheduled system maintenance:

  • Saturday, 22 May 2021, from 1:00am to 05:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

May 3, 2021
Revision of Interest Rates w.e.f 1 June 2021 - Premier Plus Account

Applicable to new and existing customers, the revised Premier Plus rates will apply with effect from 1 June 2021

Permier Plus Account

Balances

New Rates w.e.f. 1 June 2021

Example
(S$500,000 Balance)

Less Than S$200,000

0.08%

>S$200,000 - S$3,000,000

0.468%

Interest per annum:
(S$500,000 x 0.468% p.a.)
S$2,340

Above S$3,000,000

0.08%*

* Interest rate of 0.08% p.a. will apply to the remaining balance above $3,000,000. Interest is accrued daily, compounded and credited at the end of the month.

For further enquiries, please call our Customer Contact Centre at 1800 323 0100 or contact your Relationship Manager.


Revision of Banking Hours at Cecil Branch

Our Cecil Branch will be closed on Saturdays with effect from 1 June 2021.

Here are the banking hours after the revision:

Current Banking Hours

Monday to Friday : 9am to 4pm

Saturday : 9am to 12pm 

Sunday & Public Holiday : Closed

Revised Banking Hours

Monday to Friday : 9am to 4pm

Saturday : Closed

Sunday & Public Holiday : Closed

If you need to bank with us on a Saturday, you may visit our other branches located islandwide. To locate us, please visit https://rhbgroup.com.sg/locate for more details.

Should you require more information or assistance, please visit our website at www.rhbgroup.com.sg or call our 24-hour Customer Contact Centre at 1800 323 0100.


Closure of Geylang Branch

RHB Singapore will be closing our Geylang Branch. The branch will cease operations on 25 June 2021 after branch banking hours at 4pm. 

No action is required from customers who have account(s) opened at this branch. There will be no change to the account numbers with this branch closure.

Customers may continue to bank with us using our RHB Mobile SG and RHB Reflex apps or visit us at our other branches located islandwide.

We apologise for any inconvenience caused and will keep you informed of upcoming new branch locations.

To locate us, please visit https://rhbgroup.com.sg/locate for more details.

Should you require more information or assistance, please visit our website at www.rhbgroup.com.sg or call our 24-hour Customer Contact Centre at 1800 323 0100.


Internet Banking (IBK) hotline downtime

Dear customers,

 

Our IBK hotline (800 601 1742) is down until further notice. In the meantime, should you need assistance or have any queries, please contact our 24-hour general Customer Contact Centre hotline at 1800 323 0100. We will provide an update again when the IBK hotline is back in operation.

 

We apologise for any inconveniences caused, and thank you for your support and understanding.

Apr 1, 2021
Revision of Interest Rates - Individual SGD Savings, Junior Banker and Preferred Credit Accounts

Please note that the revision of interest rates to Individual SGD Savings, Junior Banker and Preferred Credit accounts, as stated below, will take effect from 1 May 2021.

Junior Banker Account

Tiers

Current Rates

New Rates w.e.f. 1 May 2021

First S$100,000

0.28%

0.05%

Above S$100,000

0.08%

Preferred Credit Account

Tiers

Current Rates

New Rates w.e.f. 1 May 2021

All Amounts

0.38%

0.05%

Individual SGD Savings Account*

Tiers

Current Rates

New Rates w.e.f. 1 May 2021

All Amounts above S$500

0.375%

0.05%

*Includes individual SGD children passbook savings account

The above is applicable to new and existing customers.


For further enquiries, please call our Customer Contact Centre at 1800 323 0100 or contact your Relationship Manager.

 

Thank you.


 

Yours Sincerely,
RHB Bank Berhad


Revision of Fees and Charges Pertaining to Corporate Accounts with effect from 1 May 2021

Please note that that the fees and charges pertaining to Corporate Accounts will be revised with effect from 1 May 2021.

Cheque Book Charges

Currency

Account Type

Existing Charges

Revised Charges w.e.f. 1 May 2021

SGD

SGD BizPower Quad Current Account

First 2 cheque books free (50 leaves) 

S$5 per subsequent cheque book

First 2 cheque books free (50 leaves)

S$25 per subsequent cheque book

SGD BizPower Quad+ Current Account

Complimentary

First 2 cheque books free (50 leaves) 

S$25 per subsequent cheque book

SGD Current Account

S$5 per cheque book

S$25 per cheque book

USD

USD BizPower Quad Current Account

First 2 cheque books free (50 leaves) 

US$6 per subsequent cheque book

First 2 cheque books free (50 leaves) 

US$25 per subsequent cheque book

USD BizPower Quad+ Current Account

Complimentary

First 2 cheque books free (50 leaves) 

US$25 per subsequent cheque book

USD Current Account

US$6 per cheque book

US$25 per cheque book

The above are applicable to both new and existing customers.

Current Account Fall-Below Fees

Currency

Account Type

Existing Charges

Revised Charges w.e.f. 1 May 2021

SGD

SGD BizPower Quad Current Account

S$25

S$38

SGD BizPower Quad+ Current Account

S$50

S$80

SGD Current Account

S$25

S$38

USD

USD BizPower Quad Current Account

US$20

US$38

USD BizPower Quad+ Current Account

US$50

US$80

USD Current Account

US$10

US$38

The above are applicable to both new and existing customers.

Should you have any queries, please contact our Customer Contact Centre at 1800-323 0100 or email us at bizpower@rhbgroup.com.

Thank you.

Mar 24, 2021
Scheduled Maintenance for RHB Now Internet Banking on 27 March 2021

Please be informed that RHB Now Internet Banking will not be available on the following date and time due to a scheduled system maintenance:

  • Saturday, 27 March 2021, from 12:00am to 05:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Mar 22, 2021
Temporary Revision of Customer Contact Centre Operating Hour

Our Customer Contact Centre’s 24-hour service will be temporarily revised to operate from 8am to 8pm daily with immediate effect, for urgent technical maintenance, until further notice.

Feel free to call us at the following hotlines during our revised hours, or leave us your contact number on our voice message system after 8pm and our team will get in touch with you:

  • For general enquires, Reflex, loss of ATM Card, product and services related queries, please call 1800 323 0100.
  • For Internet Banking and Mobile Banking queries, please call 800 601 1742 (Local) or +603 9145 1388 (Overseas).

 

Alternatively, you can also drop us your contact details and queries at https://www.rhbgroup.com.sg/contact-us for us to get in touch with you.

We apologise for any inconveniences caused and will update you once our 24-hour service resumes.

Mar 18, 2021
Scheduled Maintenance for RHB Mobile and RHB Now Internet Banking 20 and 21 March

Please be informed that RHB Mobile and RHB Now Internet Banking will not be available for use on the following date and time due to a scheduled system maintenance:

  • Saturday, 20 March 2021, from 12:00am to 09:00am (GMT+8)
  • Sunday, 21 March 2021, from 12:00am to 09:00am (GMT+8)

 

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
RHB Bank Berhad Singapore

Mar 15, 2021
Scheduled Maintenance for RHB Now Internet Banking on 17 and 18 March 2021

Please be informed that FAST transfers will not be available on RHB Now Internet Banking on the following date and time for maintenance:

  • Wednesday, 17 March 2021, from 12:00am to 09:00am (GMT+8)
  • Thursday, 18 March 2021, from 12:00am to 09:00am (GMT+8)

Should you require any assistance regarding this announcement, please contact our 24-hour Customer Contact Centre at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely

RHB Bank Berhad Singapore

Mar 10, 2021
Scheduled Maintenance for RHB Now Internet Banking on 13 and 14 March 2021

Please be informed that FAST transfers will not be available on RHB Now Internet Banking on the following date and time for maintenance:

  • Saturday, 13 March 2021, from 12:00am to 09:00am (GMT+8)
  • Sunday, 14 March 2021, from 12:00am to 09:00am (GMT+8)

 

Should you require any assistance regarding this announcement, please contact our 24-hour Customer Contact Centre at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely

RHB Bank Berhad Singapore

Mar 5, 2021
Intermittent disruption of Customer Contact Centre Services on 7 March 2021

Please be informed that our Customer Contact Centre’s 24-hour service will be intermittently disrupted on Sunday, 7 March 2021 between 12:45am to 01:15am and 6:15am to 06:45am (GMT+8) due a system upgrade activity.

During this period, you may drop us your contact details at https://www.rhbgroup.com.sg/contact-us for us to get in touch with you if you are unable to reach us.

We apologise for any inconveniences caused.

Mar 1, 2021
Scheduled Maintenance for FAST Transfers on 06 March 2021

Please be informed that FAST transfers will not be available on the following platforms on 06 March 2021, Saturday, from 12:00am to 03:15am (GMT+8) for a scheduled maintenance:

  • RHB Now Internet Banking
  • RHB Mobile SG

 

Should you require any assistance regarding this announcement, please contact our customer service hotline at 800-601 1742 (local) or +603 9145 1388 (if you are overseas).

Thank you for banking with us.

Yours Sincerely
 

RHB Bank Berhad Singapore

 

Termination of the Hiring of Safe Deposit Boxes at Katong and Geylang Branches wef 1 June 2021 Plus FAQs

Please be informed that we will cease offering the hire of Safe Deposit Boxes at our Katong and Geylang branches with effect from 1 June 2021.

Customers with Safe Deposit Box hires at Katong and Geylang branches are advised to visit the branches to remove all contents and close their Safe Deposit Boxes before 1 June 2021 ie. The last day to close your Safe Deposit Box will be 31 May 2021.

Please note that our Katong branch will remain closed for all banking transactions and services as communicated previously. However, staff members will be deployed at the branch to assist customers on the closure of the Safe Deposit Boxes.

Please bring along the 2 keys that were issued to you at the start of the Safe Deposit Box hire when you visit the branch to collect the contents in your box.

If you have misplaced the key(s), or require further information or assistance, please speak to our branch staff or call our 24-hour Customer Contact Centre at 1800 323 0100.


 

Frequently Asked Questions
1)      

When is the last day that I must close my Safe Deposit Box account at RHB Katong / Geylang Branch?
You are advised to close your Safe Deposit Box account by 31 May 2021.

The last day of Safe Deposit Box operations will be 31 May 2021. The two branches will cease the hire of Safe Deposit Box with effect from 1 June 2021.

2)

What should I do before 1 June 2021?
Customers are advised to arrange for the removal of all contents from their Safe Deposit Boxes before 1 June 2021. There will be a refund of hire fees for the remaining months’ lease that you have previously paid for if any.

For customers who are unable to clear the contents in their Safe Deposit Box by 1 June 2021, please contact our Customer Contact Centre at 1800 323 0100 before 1 June 2021 for assistance.

If no arrangements are made to vacate the Safe Deposit Box by 1 June 2021, the Bank will open the box in accordance with the bank’s clause 13.4.1, under our Termination, Terms and Conditions (version T&C 2014) agreed by you at the start of hire agreement.

3)

Can I transfer all items in my Safe Deposit Box to your Safe Deposit Boxes at other RHB branches?
The Safe Deposit Boxes at our remaining branches are currently fully occupied. Additionally, the bank plans to cease Safe Deposit Box hires at these branches in the near future.

4)

What are the opening hours for Katong/Geylang Branch during which I can go down to clear my Safe Deposit Box items?
From 8 March to 31 May 2021, you may proceed to RHB Katong*/Geylang Branch during normal branch banking hours.

Banking Hours: 
Monday to Friday : 9:00am – 4:00pm
Saturday : 9:00am – 11am
Closed on Public Holidays

*Please note that our Katong branch will remain closed for all banking transactions and services as communicated previously. However, staff members will be deployed at the branch to assist customers on the closure of the Safe Deposit Boxes.

5)

What if I have lost one of the keys to my Safe Deposit Box?
The Bank does not retain any duplicate keys for the rented boxes. If a key is lost or stolen, the Bank must be notified immediately and the remaining key must be brought to the branch at a scheduled time during normal banking hours to permit the lock to be changed in the presence of the Renter. The Bank has the right to retain the key deposit.

If both keys are lost, the Safe Deposit Box must be drilled open by a locksmith where the expenses incurred shall be paid by the Renter.

6)

What are the procedures for me to terminate/surrender my Safe Deposit Box?
You may terminate or surrender the Safe Deposit Box by removing all contents, returning all keys, paying any outstanding rent owed on the Box and signing any appropriate documentations required by the Bank.

7)

Can I empower someone to close the Safe Deposit Box account on my behalf as I am overseas? 
You may decide to appoint someone to act on behalf of you as your agent or attorney-in-fact (“AIF”) under a power of attorney. All documentations must be satisfactory to the Bank in our discretion and, unless prohibited by law, the Bank may refuse, with or without cause, to honour a power of attorney that you grant to others. Once we accept a power of attorney, we may continue to recognize the authority of your AIF to act on your behalf.

8)

What are the procedures for Bank Drills?
If the Agreement is terminated by the Bank, Renter agrees that the Bank may engage a third party to drill open, or otherwise, force open the Box. One Bank employee, one Bank Lawyer and one Bank Auditor will be present and will remove, examine and record the contents as inventory.

When the bank removes the contents, it may include opening of any sealed envelopes and/or sealed containers. Upon signing the Agreement, Renter has agreed that none of these actions constitute a breach of your privacy, including, but not limited to, rights under applicable privacy laws. The contents will be transported uninsured to a central location where they will be stored until reclaimed by the Renter or turned over to the appropriate Authority as provided in the Agreement. The Bank shall not be liable for loss, damage or breakage to the contents of the Box during drilling, inventorying or shipping of the contents. The Bank may, but is not required to, use a videographer/photographer to record the drilling and inventory process. Renter may be responsible for any costs the Bank incurs in this process including drilling/force open fees, notary fees, shipping, storage expenses or other costs associated with terminating the Agreement.


Fees and Charges pertaining to Corporate Accounts with effect from 15 April 2021

We would like to bring your attention to revised fees and charges pertaining to Corporate Accounts with effect from 15 April 2021.

Account Periodic Review Fees

Account Type

Existing Charges

Revised Charges w.e.f. 15 April 2021

Foreign Business Entity

S$0

Minimum S$500 (or equivalent)

Specific Business Entity

S$0

Minimum S$500 (or equivalent)