Following the announcement of the raised DORSCON level to Orange, we would like to share the additional measures that will be implemented with effect from 10 February, Monday.
For the wellbeing of our customers:
Due to the above precautionary measures, please be patient should the screening processes take longer than usual.
The management takes the current situation seriously, and would like to request your cooperation in adhering to the additional measures put in place, practise good personal hygiene, visit a doctor immediately if you are unwell and to abide by the MOH’s advisory.
In addition, we would like to remind all customers to be vigilant against scammers impersonating as Ministry of Health (MOH) contact tracing officials and requesting for financial information. MOH does not ask for financial information during contact tracing calls. Customers are advised to verify the authenticity of the phone calls with the MOH hotline (6325 9220) if you have doubts about the caller's identity
We will continue to monitor the situation closely and take appropriate actions as guided by the authorities. Please refer to the MOH’s website at www.moh.gov.sg for the latest updates.
Meanwhile, should you need any clarification, please contact our customer contact centre at 1800 3230100.