The health and safety of our customers and employees is a top priority during this unprecedented time of the COVID-19 outbreak.
In line with the recent guidelines from the Multi-Ministry Taskforce, we have put in place tighter safety measures across our branches and offices to further minimise the spread of COVID-19.
For the wellbeing of our customers:
For the wellbeing of our employees:
With the government’s call for social distancing becoming more stringent, we encourage our customers to perform banking transactions digitally on our RHB Now Internet Banking Platform [pay bills, FAST fund transfers] or via the RHB TravelFX App or Card [online shopping, (using Visa payWave) transport/ F&B/grocery payments].
If you require assistance or need more information, please email us at firstname.lastname@example.org or call our 24-hr Customer Care and Contact Centre at 1800-323-0100.
The management takes the current situation seriously, and would like to request your cooperation in adhering to all the measures put in place, be socially responsible and to abide by the MOH’s advisory.
In addition, we would like to remind all customers to be vigilant against scammers impersonating as Ministry of Health (MOH) contact tracing officials and requesting for financial information. MOH does not ask for financial information during contact tracing calls. Customers are advised to verify the authenticity of the phone calls with the MOH hotline (6325 9220) if you have doubts about the caller's identity.
We will continue to monitor the situation closely and take appropriate actions as guided by the authorities. Please refer to the MOH’s website at www.moh.gov.sg for the latest updates.