The Management of RHB Bank Berhad Singapore Operations is committed towards delivering fair dealing outcomes to our customers. To this end, we have in place a comprehensive Fair Dealing Framework to promote and inculcate a fair dealing culture throughout our organisation.
We continually strengthen our internal processes and procedures for the sale and marketing of investment products to ensure that at all times our customers’ interest are protected and be accorded priority. These include:
RHB shall ensure in the best possible way that the information on all products and services are transparent and not misleading. RHB also ensures fair and accurate disclosure of information. We constantly strive to maintain the highest level of service and welcome any feedback which will help us identify areas of improvement in our products and services.
RHB Bank Berhad will continue to review our processes and adopt best practices in the interest of promoting service excellence to our customers.
RHB Bank Berhad Singapore
You will be mainly responsible to market for new customers and be involved in increasing the utilization of banking facilities as to enhance the Bank’s wallet share. You will pro-actively work with internal and external parties to market the Bank’s liability products. You are also expected to develop good relationship with customers and intermediaries and manage all aspects of account relationship.
Reporting to the Deputy Branch Manager, you will supervise junior staff in the branch’s daily operations including counter services, remittances, accounting and administration. As the branch is the delivery channel for consumer/corporate loans and trade finance services, you will be the liaison officer at the branch level for the delivery of these products and services to customers, including the maintenance of customers’ approved credit facilities and the preparation of statistical reports for management review.
You will promptly serve walk-in customers by attending to their financial transaction needs on account opening, cash deposits/withdrawals, safe deposit boxes and general duties. In addition, you will also be required to actively promote the Bank’s products and services to customers as well as to handle other branch administrative duties. You will be based at one of our Branches and may be deployed to any of our other 6 Branches from time to time.
Reporting to the Team Supervisor, you will be providing Wealth & Mortgage sales and services to the Bank’s clients. In addition, you are to acquire customers to join RHB Premier Banking as part of ongoing strategy of the Bank to build a strong Premier Franchise. If you are service-oriented and have strong interpersonal skills, we welcome you to join us and develop a rewarding relationship with us.
Reporting to Team Head of Premier Banking, you will be providing dedicated client Wealth sales and services to the Bank’s clients. This involves active sourcing and acquisition of new clients, while ensuring consistent Wealth sales performance record. You are also required to coordinate with other business areas to address client queries.
With a reporting line to the Team Head of Premier Banking, the candidate is required to:
· Provide dedicated Wealth sales & services to the Bank’s clients
· Actively source & acquire new clients, while ensuring consistent Wealth sales performance record
· Coordinate with other business areas to address client queries.
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Dated: 1 July 2018