Help us Improve

Feedback Form

Dear Valued Customer
We invite you to share your experience with us.  Your feedback and compliment will help us further enhance your banking experience and make improvements to serve you better.


Contact Number

Email Address

Service Channels

1. How do you feel about our employee who served you today? (e.g. Prompt to greet you, spoke politely, provided you solutions, etc)

2. Name the employee who attended to you

3. Are you satisfied with our services, products and facilities?

Would you like to share more about your answer? (if no, type N.A.)

4. Were you being assisted promptly?

Would you like to share more with us? (if no, type N.A.)

5. How long did you have to wait to be served by us?

6. Considering your experience with us so far, how likely are you to recommend RHB to your family and friends?

Please share your experience, feedback or compliments about our service rendered or attending staff.

7. Any other feedback, suggestions or comments? We appreciate your opinion, as this can be used as an opportunity for us to better improve on your experience. (if no, type N.A.)

By clicking Submit, I consent to RHB Banking Group (which shall include RHB Bank Berhad, its holding company, subsidiaries, affiliates and associated companies, including any company as a result of any restructuring, merger, sale or acquisition) to collect, use and disclose my personal data in relation to the provision of the products and/or services offered by the RHB Banking Group.