Singapore

Job Application

Job Title

Limits Monitoring Executive - 6-12 MONTHS

Job Description

To achieve customer satisfaction through accuracy, efficiency and meeting the agreed turnaround time with the Business Units while avoiding operational risks and losses by:

  • Performing the daily BAU operations i.e. limits activation, credit control and credit monitoring in Limits Monitoring Team.
  • Supporting efforts to improve productivity, efficiency and lower costs via continuous process improvements.
  • Maintaining good business relationships/partnerships with key stakeholders, aligning actions to customer needs.

Customer/Market

  • Structuring of credit facilities in the loan’s system, perform loan activation and monitoring & tracking of collaterals, covenants & excesses with accuracy and within the stipulated turnaround time.
  • Respond to Business Units’ requests and enquiries within a stipulated time line.
  • Collaborate with the Team Lead to engage the Business Units on a regular basis to resolve BAU issues and improve cooperation between the teams.
  • Actively participate as a member of a team to move the team towards completion of goals i.e. develop a service-oriented culture within the team.
  • Provide department support i.e. answering phone calls during lunch hour accordingly to weekly rotational assignments and ensure that phone calls are answered within a stipulated number of rings.

Learning/Competitive Positioning

  • Maintain high standards for self-development to achieve/exceed the goals of the team and to derive satisfaction from achievement of goals and continuous improvement.
  • Initiate action plans to achieve self-development goals which has to be in line with the department and Group’s direction of building high performance culture.
  • Develop a mind-set of continuous learning to keep up with the pace of change in the Bank and to be competent in the job assigned.

Internal Process

  • Provide specialist advice during process improvement workshops to improve the turnaround time for BAU processes. 
  • Identify operational risks and implement measures/controls to plug the risk gaps so that processes are in line with the with all internal & external policies/guidelines and requirements of the regulators.
  • Plan and arrange tasks in order of importance so that all the assigned tasks can be completed within the time-line set without breaching the Service Level Agreements.

Financial

  • Participate to contain the operating cost to ensure that it is kept within the cost allocated for the Team.
  • Participate to deliver cost-savings from projects or process improvements that is in line with the Group’s cost savings initiatives.

Qualifications

  • Diploma/Degree with min of 2 years of related experience in a Financial Institution with related experience in credit processing for all credit products.
  • Familiar with both consumer and corporate products
  •  A good university degree
  • Resourceful and a good team player
  • Conversant with related local regulatory requirements would be an added advantage.
  • Good time management skills and ability to multi-task.

Experience Level

Executive

Interested? Apply Now!

First name
Last name
Email address
Contact number
Upload your CV